Family Support Worker

Partnerships For Progress Limited; Bridgend; On-site; Full time

Job summary

Join a dedicated team as a Family Support Worker in a nurturing environment focused on empowering families. This role involves supporting parents in enhancing their skills and confidence while ensuring the safety of their children. With a commitment to professional development and a range of benefits, this position offers a fulfilling opportunity to make a real difference in the lives of families in need. Ideal candidates will have a background in Health & Social Care, experience working with vulnerable groups, and a passion for helping others. Embrace the chance to grow in your career while contributing to the well-being of the community.

Benefits

Annual Bonus Scheme

Enhanced maternity and paternity leave

Life assurance cover

240 hours annual leave

In-depth induction package

Free onsite parking

Discounted gym membership

Free hot and cold beverages

Reimbursement for DBS fees

Employee mentoring programme

Qualifications

• Minimum 1 year experience working with vulnerable adults/children in the UK.
• Willingness to work towards relevant Health & Social Care qualifications.

Responsibilities

• Support parents in improving self-esteem and parenting skills.
• Ensure safeguarding of children at all times.
• Maintain accurate records of family interactions.

Skills

Health & Social Care

Working with Vulnerable Adults/Children

Communication Skills

Flexibility

Confidentiality

Numeric and Literacy Skills

Education

QCF Level 3 Diploma in Health & Social Care

City & Guilds Level 2 & 3 Health & Social Care

Tools

Microsoft Office

Job description

Job Title: Family Support Worker

Hours: Full-Time (40 hours per week) & Part-Time roles available (23 hours & 34.5 hours per week)

Salary: £12.04 - £12.50 per hour

Shifts: A combination of dayshifts, nightshifts and weekends. Days: 7am-7.30pm and Nights: 7pm-7.30am.

An ideal candidate will be a support worker with the required qualification in Health & Social care and at least one years’ experience of working with vulnerable adults and/or children in the UK.

Critical requirements:

• Candidates must be over 21 years of age
• Candidates must be eligible to work in the UK
• Candidates do not require sponsorship
• Candidates must have a minimum of 1 years’ experience of working with vulnerable adults and/or children in the UK

Benefits:

• A competitive salary
• Additional payment for nightshift working and stand-by allowance
• Annual Bonus Scheme
• Enhanced maternity, paternity and compassionate leave pay
• Eligibility for contributory pension scheme
• Life assurance cover from first day of employment
• 240 hours annual leave per annum inclusive of bank holidays (FTE)
• Additional days accrued with length in service at years 3, 5 and 10 years
• In depth induction package and additional ongoing training opportunities
• Initial enhanced DBS certificate paid for and reimbursement for annual DBS update service fee
• Reimbursement for SCW registration fee
• £500.00 one off payment for achieving the relevant Health & Social care qualification to register with Social Care Wales whilst working at PfP
• £100.00 refer a friend scheme
• Free onsite parking
• Free hot and cold beverages
• Eligibility for Blue Light Card
• Discounted gym membership

Ty Seren is a Residential Family Centre based in Bridgend, South Wales, supporting up to 11 families at any one time, where there are concerns in respect of a parent’s ability to care for their child. Placements are typically for 14 weeks and include a programme of teaching and assessment.

Job Description:

Our Family Support worker roles involve supporting the parents who reside in our Service to improve their self-esteem, confidence, skills and behaviours whilst they are undergoing their parenting assessment. An essential part of the role is to ensure the baby is safeguarded at all times.

Core responsibilities/tasks:

• To promote the Service’s mission, objectives, vision and values, both internally and externally and comply with all policies, procedures, guidance, code of professional practice, contractual requirements and relevant legislation.
• To share relevant information as needed, listen to, follow directions and ensure all allocated duties are completed as requested. In cases where this is not possible, outstanding tasks should be handed over to the Shift Coordinator with a clear rationale of why they have not been achieved.
• Support each family within the Service, as directed by the Shift Coordinator, 2nd Senior and/or Multi-Disciplinary Team (MDT), in line with their assessed needs.
• Support parents to meet their children’s developing needs, considering all aspects of parenting and independent living skills.
• Accompany families in the Service and in the community when required.
• Build positive working relationships with family members by adopting a calm, caring yet assertive approach during interactions.
• Help ensure the voices, views and choices of families are sought and represented, including raising any concerns or complaints with Management.
• Keep accurate, complete and timely records of family observations and interactions.
• Assess families during targeted formal assessment sessions, supported by the MDT.
• Report any safeguarding concerns when they arise in line with national, local and service specific safeguarding procedures for children and adults at risk.
• Whilst uncommon, you may be asked to attend and give evidence at Family Court when required. You will be fully supported throughout this process.
• Undertake any other tasks as delegated by the Shift Coordinator or 2nd Senior.

Essential person specification and core requirements:

• To assist with cleaning and infection control duties within the Service.
• Ability to work flexibly, including days, nights and weekends.
• Willing or already working towards QCF Level 3 Diploma in Health & Social Care (Children & Young People) or willing to work towards City & Guilds Level 2 & 3 Health & Social Care (Children & Young People) & (Adults).
• Willing to register with Social Care Wales and to achieve All Wales Induction Framework (AWIF) during probationary period.
• Demonstrable understanding of the issues regarding confidentiality and the disclosure of personal information.
• Demonstrable high standard of numeric and literacy skills, ensuring accurate recording of family observations.

Desirable core requirements:

• Effective and accurate administration skills and IT proficiency with working experience Microsoft Office.
• Ability to communicate through the medium of Welsh.
• Ability to drive.

We reserve the right to close this advert early if enough quality applications are received.

For an informal discussion about this role, please contact our Recruitment line on 01656 335555.

Job Types: Full-time, Part-time, Permanent

Pay: Up to £12.50 per hour

Expected hours: 23 – 40 per week

Additional pay:

• Bonus scheme

Benefits:

• Additional leave
• Casual dress
• Company pension
• Employee discount
• Employee mentoring programme
• Enhanced maternity leave
• Free flu jabs
• Free parking
• Gym membership
• Health & wellbeing programme
• Life insurance
• On-site parking

Schedule:

• 12 hour shift
• Day shift
• Night shift
• Weekend availability

Ability to commute/relocate:

• Bridgend, Bridgend: reliably commute or plan to relocate before starting work (required)

Experience:

• Working with vulnerable adults/children in the UK: 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Application deadline: 10/01/2025