Family Support Worker

WMJobs; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a compassionate and dedicated team at a forward-thinking school in Birmingham as a Family Support Worker. This vital role offers the chance to make a real impact on the lives of pupils and their families by providing essential support and guidance. You'll work closely with a supportive team to promote wellbeing, academic success, and personal growth among students. If you're passionate about making a difference and have the skills to connect with families in need, this is the perfect opportunity for you. Enjoy a rewarding career in a caring environment that values your contribution.

Benefits

Ongoing training and professional development

Supportive team environment

Inclusive working culture

Qualifications

• Experienced in supporting children and families, especially those with complex needs.
• Knowledgeable in safeguarding and child protection legislation.

Responsibilities

• Provide high-quality pastoral support to pupils and their families.
• Engage with external agencies for targeted support on health and social needs.

Skills

Emotional Intelligence

Communication Skills

Organizational Skills

Empathy

Teamwork

Education

Experience in Education or Support Roles

Job description

WMJobs Birmingham, England, United Kingdom

2 weeks ago Be among the first 25 applicants

Start date: 1 July 2025

Beaufort School

Stechford Road

Birmingham

B34 6BJ

Telephone number: 0121 675 8500

Contact email: [e-mail]

Contract type: Permanent

Beaufort Special School is seeking to appoint a compassionate, experienced, and proactive family support worker to join our dedicated team. This is a vital and rewarding role that will place you at the heart of our school community, supporting the wellbeing, development, and success of our pupils and their families.

Birmingham City Council,

Start date: 1 July 2025

Hours per week: 36.5, Term time only plus 2 weeks

Beaufort School

Stechford Road

Birmingham

B34 6BJ

Telephone number: 0121 675 8500

Contact email: [e-mail]

Contract type: Permanent

Beaufort Special School is seeking to appoint a compassionate, experienced, and proactive family support worker to join our dedicated team. This is a vital and rewarding role that will place you at the heart of our school community, supporting the wellbeing, development, and success of our pupils and their families.

Beaufort is a caring, inclusive special school in Birmingham, committed to providing outstanding pastoral support and promoting personal excellence for every pupil. We work closely with families, external agencies, and community services to ensure every child is given the opportunity to thrive both in and out of the classroom.

About The Role

As our family support worker, you will provide high-quality, well-planned pastoral support and guidance to pupils and their families. Your role will be central in:

• promoting high expectations and raising aspirations for pupils through strong, supportive relationships
• enabling pupils to achieve academic and personal progress, with a sense of pride in their school experience
• engaging with a wide range of external agencies to provide targeted support around health, emotional, social, and behavioural needs
• working with families in crisis or experiencing critical need—often over extended periods of time
• supporting the safeguarding and child protection framework, working alongside the school’s designated safeguarding leads to ensure robust, fit-for-purpose procedures
• promoting excellent attendance and punctuality, in collaboration with the Inclusion and senior leadership teams
  
  
  

This role will require a high level of emotional intelligence, sensitivity, resilience, and the ability to form strong professional relationships with families, pupils, staff, and partner agencies.

What We’re Looking For

We are seeking a candidate who is:

• experienced in supporting children, young people, and families, particularly those with additional or complex needs
• knowledgeable in safeguarding, child protection, and current legislation relevant to working with vulnerable children and families
• skilled in working with external agencies, including health, social care, and mental health services
• a confident communicator with excellent interpersonal skills and emotional literacy
• able to manage sensitive situations with professionalism, empathy, and discretion
• organised, proactive, and able to work both independently and as part of a team
• committed to the values and inclusive ethos of Beaufort Special School
  
  
  

Experience of working in a school or education setting is desirable but not essential—what matters most is your ability to connect, support, and advocate for our children and their families.

Why Join Beaufort?

• a strong, supportive team and a welcoming school community
• the opportunity to make a real and lasting impact on pupils’ lives
• ongoing training and professional development
• a caring and inclusive working environment where wellbeing is valued
  
  
  

Informal visits are welcomed. Please phone the school office to arrange a suitable date and time.

This post is covered by Part 7 of the Immigration Act (2016). Therefore the ability to speak fluent and spoken English is an essential requirement for this role.

How To Apply

If you are passionate about improving outcomes for children and families, and want to be part of a school that puts pupil wellbeing at the centre of everything we do, we would love to hear from you.

Please apply via our website where you will be able to download an application pack.

Interview date: Week Beginning 12 May

Informal visits are welcomed.

This school is committed to safeguarding and promoting the welfare of children and expect all staff and to share this commitment. The successful candidate will be subject to necessary pre-employment checks, including: an enhanced DBS; Childcare Disqualification (where applicable); qualifications (where applicable); medical fitness; identity and right to work. All applicants will be required to provide two suitable references.

BCC is a Living Wage employer

Rehabilitation of offenders: This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. Which means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected’, so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS filtering guide.

An online search will also be carried out as part of due diligence on all short-listed candidates.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Human Resources Services

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