Family Support Specialist

Brook Street Social Care; Manchester; On-site; GBP 17,000 - 23,000; Part time

Job summary

Brook Street Social Care in Manchester is seeking a Parent Worker to support parents and carers of children at risk of going missing. You will help families understand exploitation, online safety & risk, strengthen family relationships and ensure parents' voices are heard within professional networks.

The role involves one-to-one support, group sessions, advocacy across agencies, and maintaining case records.

Qualifications

• Experience supporting families, parents or carers.
• Knowledge of safeguarding, child exploitation and missing children.
• Strong communication, relationship-building and problem-solving skills.
• Experience working with complex and sensitive situations.
• Ability to work independently and as part of a team.

Responsibilities

• Provide one-to-one support to parents and carers.
• Deliver group sessions on missing episodes, exploitation and online safety.
• Support families through advocacy and multi-agency working.
• Help improve communication between young people and their families.
• Work closely with police, children's services, schools and partner agencies.
• Maintain accurate case records and reports.

Skills

Experience supporting families

Safeguarding knowledge

Communication skills

Problem-solving skills

Independent worker

Team player

Job description

Are you passionate about supporting families and safeguarding vulnerable young people?

About the Role

We are seeking a Parent Worker to support parents and carers of children who are at risk of, or have experienced, going missing from home. You'll help families better understand exploitation, online safety and risk, strengthen family relationships, and ensure parents' voices are heard within professional networks.

Responsibilities

• Provide one-to-one support to parents and carers.
• Deliver group sessions on missing episodes, exploitation and online safety.
• Support families through advocacy and multi-agency working.
• Help improve communication between young people and their families.
• Work closely with police, children's services, schools and partner agencies.
• Maintain accurate case records and reports.

Qualifications

Location: Manchester (Wythenshawe Office & Manchester Greenheys Police Station)

Required Skills

• Experience supporting families, parents or carers.
• Knowledge of safeguarding, child exploitation and missing children.
• Strong communication, relationship-building and problem-solving skills.
• Experience working with complex and sensitive situations.
• Ability to work independently and as part of a team.

Preferred Skills

• Enhanced DBS required.
• Occasional evening, weekend and overnight work may be required.

Pay range and compensation package

• Pay Rate: £14.43 per hour
• £14.43 per hour
• Meaningful work making a real difference to children, young people and families.
• Ongoing training, supervision and support.
• A collaborative and supportive team environment.