Family Support Officer

Simply Education; Leatherhead; On-site; GBP 28,000 - 31,000; Full time

Benefits offered by this job

£2,000 Welcome Bonus

Permanent, term-time-only position

Job summary

Simply Education, in partnership with a specialist SEN school, is seeking a Family Support Officer / Deputy Designated Safeguarding Lead to support students aged 11-16 with ASC and their families.

You will work with the DSL, pastoral and therapy teams to strengthen home-school links, monitor attendance, safeguard pupils, and deliver early intervention and family support.

Qualifications

• GCSE English and Maths (Grade 4/C or above) or equivalent - Essential.
• A relevant professional qualification or willingness to work towards a Level 3 qualification in Working with Children and Young People.
• Previous experience supporting children and families, ideally within an SEN or education setting.
• Excellent communication and relationship-building skills, with the ability to work effectively with families, staff and external agencies.

Responsibilities

• Build positive relationships between home and school to support student wellbeing and engagement.
• Lead on attendance monitoring, tracking and reporting, ensuring effective implementation of the school's attendance policy.
• Work closely with families, external agencies and early help services to provide coordinated support.
• Deliver staff training and contribute to safeguarding and pastoral initiatives.
• Provide therapeutic support to students who are struggling to engage with learning, working alongside the therapy and teaching teams.
• Produce attendance and family support reports for senior leaders and governors.
• Maintain accurate safeguarding, attendance and family support records in line with statutory guidance.

Education

Level 3 qualification in Working with Children and Young People

Job description

Family Support Officer

Full-Time | Permanent | Term Time Only (40 hours per week)
Salary: £28,249 - £31,465 (Dependent on Qualifications)
£2,000 Welcome Bonus for Candidates with SEN Experience*

Simply Education are working in partnership with a specialist SEN school to recruit a Family Support Officer / Deputy Designated Safeguarding Lead (DDSL). This rewarding role offers the opportunity to work closely with students aged 11-16 with Autism Spectrum Condition (ASC), supporting both pupils and their families to achieve the best possible outcomes.

Working alongside the Designated Safeguarding Lead (DSL), Pastoral Team and Therapy Team, you'll play a key role in strengthening home-school relationships, improving attendance, safeguarding students, and providing early intervention and family support.

The Role

• Build positive relationships between home and school to support student wellbeing and engagement.
• Lead on attendance monitoring, tracking and reporting, ensuring effective implementation of the school's attendance policy.
• Work closely with families, external agencies and early help services to provide coordinated support.
• Deliver staff training and contribute to safeguarding and pastoral initiatives.
• Provide therapeutic support to students who are struggling to engage with learning, working alongside the therapy and teaching teams.
• Produce attendance and family support reports for senior leaders and governors.
• Maintain accurate safeguarding, attendance and family support records in line with statutory guidance.

What We're Looking For

• GCSE English and Maths (Grade 4/C or above) or equivalent - Essential.
• A relevant professional qualification or willingness to work towards a Level 3 qualification in Working with Children and Young People.
• Previous experience supporting children and families, ideally within an SEN or education setting.
• Excellent communication and relationship-building skills, with the ability to work effectively with families, staff and external agencies.
• A commitment to safeguarding, promoting attendance and improving outcomes for young people.

Working Hours

• Monday-Wednesday: 8:15am - 4:45pm
• Thursday: 8:15am - 5:00pm
• Friday: 8:15am - 4:00pm

Why Apply?

• Competitive salary of £28,249 - £31,465, dependent on experience and qualifications.
• £2,000 Welcome Bonus for candidates with SEN experience.*
• Permanent, term-time-only position.
• Supportive multidisciplinary team with excellent professional development opportunities.
• A rewarding opportunity to make a lasting difference to the lives of young people and their families.

If you're passionate about supporting children, families and safeguarding within specialist education, we'd love to hear from you. Apply today or contact Simply Education for more information.