Family Support Keyworker – Early Help & Positive Change

West Sussex County Council; Horsham; Hybrid; GBP 34,000 - 37,000; Full time

Job summary

West Sussex County Council in Horsham invites applications for a Family Support Key Worker. You will deliver intensive support to families with complex needs within our Early Help framework, using a single-family plan and agreed outcomes to reduce dependence on specialist services.

You will engage with hard-to-reach families, collaborate with multi-agency partners, and may work outside normal hours. A driving licence and access to a vehicle are essential for county-wide travel.

Qualifications

• Relevant qualification or demonstrable experience in supporting people in stressful situations.
• Experience with families in crisis and complex needs.
• Ability to interpret families’ needs and access services.
• Teamworking and multi-agency collaboration.
• Confidentiality framework experience.
• Full driving license and access to a vehicle.

Responsibilities

• Deliver intensive support to families using a single-family plan.
• Engage with hard-to-reach families and multi-agency partners.
• Work flexible hours including outside of office hours.
• Travel around the county as required.
• Contribute to Early Help outcomes.

Skills

Listening skills

Interpersonal skills

Crisis management

Empowering families

Rapport building

Record information

Education

Degree level preferred

Driving licence

Tools

Excel

Web databases

Screening tools

Job description

West Sussex County Council in Horsham invites applications for a Family Support Key Worker. You will deliver intensive support to families with complex needs within our Early Help framework, using a single-family plan and agreed outcomes to reduce dependence on specialist services.

You will engage with hard-to-reach families, collaborate with multi-agency partners, and may work outside normal hours. A driving licence and access to a vehicle are essential for county-wide travel.