Family/Student Support Worker & Deputy Designated Safeguarding Lead

Buckinghamshire Council; Amersham; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Welcoming team environment

Training and development

Local Government Pension Scheme

Employee Assistance Programme

Support to pupil wellbeing

Job summary

Stony Dean School in Amersham is seeking a Family/Student Support Worker & Deputy Designated Safeguarding Lead to work with families, pupils and staff to boost attendance and emotional wellbeing. You will support learning, behaviour and participation, while assisting the DSL in safeguarding duties.

The role requires a proactive, empathetic approach and strong English communication. This is a permanent, full-time position with opportunities for training and development within the Local Government

Qualifications

• Experience of working with complex family cases.
• Experience of working in the safeguarding sector.
• Recent experience of working in a school or social care setting.
• Absolute commitment to removing obstacles to pupil safety, happiness and success.
• Understanding of issues affecting a student’s sense of safety.
• Strong written and spoken English for reports and records.
• Experience of working with children with special needs (desirable).
• Ability to communicate effectively with children and adults at all levels.

Responsibilities

• Promote good attendance inside and outside school with innovative solutions for EBSNA students and those with medical needs.
• Ensure wellbeing and safety of the student informs decisions.
• Build relationships with families of low attendance to improve attendance and address needs.
• Ensure long-term absence receives quality education tailored to their journey.
• Help families access appropriate support services.
• Make home visits with families of low attending students.
• Meet parents at home, virtually or in school to ensure pupil support.
• Keep safeguarding and visit records using the CPOMS system.
• Maintain confidentiality.

Skills

Complex family cases

Safeguarding experience

School or social care

Empathy

Written English

Special needs awareness

Clear communication

Mental health awareness

Job description

Start Date: ASAP, to be discussed at point of interview

Salary: Bucks Pay Range 3, point 16 to 20: £25,978 to £27,867 (Actual salary)

Contract: Permanent

Hours: Monday to Friday

Interviews: WC 09 November 2026

About us

Why Join Stony Dean School?

At Stony Dean School, our staff make a real difference every day.

We offer:

• A welcoming and supportive team environment
• Opportunities for training and development
• Access to Local Government Pension Scheme
• Employee Assistance Programme
• The opportunity to contribute to the success and wellbeing of our pupils

Website:

About the role

To work in partnership with families, students and other professionals as part of our school community to safeguard pupils. The Family and Student Support Worker will work with families, pupils and school staff to help improve the attendance and emotional wellbeing of our pupils. This will include working with our EBSNA students as well as others across the school who require some additional support. The Family and Student Support Worker will support with learning behaviour and participation of students in school life, helping families to overcome any barriers that exist to personalised success. The Deputy Designated Safeguarding Lead (DDSL) role is to support the DSL to manage the day to day safeguarding requirements of the school (within a wider safeguarding team).

Main Duties:

• To promote good attendance inside and outside school through innovative solutions to raising attendance for EBSNA students and those with medical needs
• To have the wellbeing, physical and emotional safety of the student at the heart of every decision made
• To build relationships with families whose child has a low attendance record, improving their attendance and considering the students’ circumstances and underlying needs. This may require working with different agencies
• To ensure that students with long term absence receive quality education, personalised to their circumstances and their journey to improved attendance
• To help families get the right types of support for their personal circumstances and signpost them to services that might support their circumstances
• To make home visits with families of low attending students.
• To meet parents either in the home, virtually or in school to make sure the pupil has the support they need to access education
• To keep accurate and professional safeguarding and visit records using the CPOMS system
• To maintain confidentiality

About you

• Experience of working with complex family cases
• Experience of working in the safeguarding sector
• Recent experience of working in a school or social care setting
• An absolute commitment to taking every possible step to remove all obstacles that will prevent any student being safe, happy and successful
• Demonstrate an understanding of (and empathy with) the issues that may affect a student’s ability to feel safe
• A standard of written and spoken English that supports the requirements of the job (report writing and accurate and professional record keeping)
• Experience of working with children with special needs (not essential but helpful)
• Ability to communicate effectively and purposefully with children and adults at all levels
• Experience of working with children/young people with mental health difficulties (not essential but helpful)

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Family/Student Support Worker & Deputy Designated Safeguarding Lead • Amersham