Family Services Coordinator - Multi-Agency Leader

Action for Children; Wales; On-site; GBP 29,000 - 39,000; Full time

Benefits offered by this job

Paid leave

Wellbeing day

Cycle to work

Professional training

Parental leave options

Employer contribution

Blue Light Card

Job summary

Action for Children in Carmarthenshire seeks a Service Coordinator to provide operational and strategic leadership, managing a team of dedicated practitioners and ensuring the delivery of safe, high-quality family support services.

You will oversee referrals, coordinate resources and build strong partnerships with parents, carers and external professionals, while driving service improvement and safeguarding across the region.

Qualifications

• Proven experience of managing and developing teams within family support, social care, education or community-based services.
• Strong experience of working with children, young people and families in a multi-agency environment.
• Knowledge of child development, parenting approaches and emotional wellbeing.
• Demonstrable ability to lead service improvement, community engagement initiatives and partnership working.
• Experience of producing reports, analysing service data and using information to drive positive outcomes.

Responsibilities

• Lead, manage and develop a team delivering high-quality family support services across Carmarthenshire and Ceredigion.
• Goruchwylio atgyfeiriadau, cynllunio adnoddau a chyflawni gwasanaeth dydd i ddydd.
• Build strong partnerships with parents, carers, external professionals and multi-agency stakeholders.
• Chair and participate in multi-agency meetings, contributing to operational and strategic service planning.
• Ensure robust safeguarding practices are embedded throughout the service and monitor performance and reporting outcomes.

Skills

Proven experience in people management

Team development

Multi-agency collaboration

Children and family services

Service improvement

Data reporting

Job description

Action for Children in Carmarthenshire seeks a Service Coordinator to provide operational and strategic leadership, managing a team of dedicated practitioners and ensuring the delivery of safe, high-quality family support services.

You will oversee referrals, coordinate resources and build strong partnerships with parents, carers and external professionals, while driving service improvement and safeguarding across the region.