Family Liaison & Attendance Support Officer

Suffolk County Council; Ipswich; On-site; GBP 13,000 - 14,000; Part time

Job summary

Britannia Primary School and Nursery in Ipswich is seeking a caring, well-organised Family Liaison Officer to join our team. You will work closely with pupils, parents and external agencies to support families, promote attendance and wellbeing, and help children reach their full potential.

The role focuses on building positive home–school relationships, providing practical assistance, and supporting safeguarding and pastoral needs within a 21-hour week schedule.

Qualifications

• GCSE Grade C/4 or above (or equivalent) in English and Mathematics.
• Evidence of relevant professional development relating to children, families, safeguarding, attendance, SEND, pastoral support or wellbeing.
• Commitment to undertaking further training relevant to the role.

Responsibilities

• Build positive relationships between home and school with pupils, parents/carers, staff and external agencies.
• Provide support, guidance and practical assistance to families.
• Promote attendance and wellbeing and help ensure children receive the support they need to thrive.
• Collaborate with across school to remove barriers to learning for families.

Skills

Communication skills

Organisational skills

Relationship building

Safeguarding awareness

Pastoral support

Education

GCSE English & Maths (C/4+)

Family support/related qualification

Job description

Britannia Primary School and Nursery in Ipswich is seeking a caring, well-organised Family Liaison Officer to join our team. You will work closely with pupils, parents and external agencies to support families, promote attendance and wellbeing, and help children reach their full potential.

The role focuses on building positive home–school relationships, providing practical assistance, and supporting safeguarding and pastoral needs within a 21-hour week schedule.