Family Inclusion Officer for SEND

St Mary's Catholic School; Bishop's Stortford; On-site; GBP 28,000 - 33,000; Full time

Job summary

St Mary's Catholic School in Bishop's Stortford is seeking a dedicated Family Inclusion Officer for SEND to join our thriving SEND and Inclusion Team. This role combines administration, coordination and family support across SEND and pastoral provision to strengthen home-school partnerships and help students with additional needs flourish both academically and personally.

The post is term-time, 35 hours per week, start date November 2026, with opportunities for professional development within a

Qualifications

• Experience working within a school SEND or Inclusion department would be advantageous, but is not essential.
• Experience with families, education, SEND, social care, youth work or community settings is welcomed.
• Excellent communication and interpersonal skills are essential.

Responsibilities

• Be a key point of contact for parents and carers of students with SEND.
• Build strong, positive relationships with families and promote effective communication between home and school.
• Coordinate and maintain high-quality SEND documentation, pupil profiles and records.
• Monitor interventions and ensure information is accurate, timely and impactful.
• Support Annual Reviews and other SEND review processes.
• Gather and record student voice and parental feedback.
• Prepare reports and information for school leaders and external agencies.
• Work collaboratively with staff, families and external professionals to improve outcomes for students.
• Provide practical guidance and support that helps students overcome barriers to learning and participation.

Skills

Communication skills

Interpersonal skills

Organisational skills

Empathy

Commitment to young people

Job description

Family Inclusion Officer for SEND

H5:9 - H 6:19 (£28,153 - £33,119 + £753 FTE) (£22,882 - £26,814 Pro-Rata)

Term Time only, 35 hours per week (Monday to Friday, 8:30am - 4:00pm)

Start Date: November 2026

We seek applications from those of the Catholic faith, all faiths and of no faith but who are supportive of our Christian values and ethos.

Are you passionate about helping young people overcome barriers to success? Do you enjoy building positive relationships with families and making a meaningful difference in children's lives?

We are seeking a highly organised, compassionate and proactive Family Inclusion Officer for SENDto join our thriving SEND and Inclusion Team at St Mary's Catholic School.

This is an exciting newly created role, offering a unique opportunity for the successful candidate to help shape and develop the position as it grows. Working across our well-established SEND and pastoral provision, you will play a key role in strengthening partnerships between home and school, supporting families, and ensuring students with additional needs are able to flourish both academically and personally.

For the right person, this role offers significant opportunities for professional development and future progression within a successful, supportive and ambitious school community.

St Mary's Catholic School is a thriving secondary school with over 1,100 students. We are proud of our welcoming, inclusive culture where every child is encouraged and supported to achieve their full potential. In the words of Ofsted (October 2024), "St Mary's is a very special community to be part of" and "the culture of positive behaviour is remarkable."

About the Role

As our Family Inclusion Officer for SEND, you will:

• Be a key point of contact for parents and carers of students with SEND.
• Build strong, positive relationships with families and promote effective communication between home and school.
• Coordinate and maintain high-quality SEND documentation, pupil profiles and records.
• Monitor interventions and ensure information is accurate, timely and impactful.
• Support Annual Reviews and other SEND review processes.
• Gather and record student voice and parental feedback.
• Prepare reports and information for school leaders and external agencies.
• Work collaboratively with staff, families and external professionals to improve outcomes for students.
• Provide practical guidance and support that helps students overcome barriers to learning and participation.

This varied and rewarding role combines administration, coordination and family support, making it ideal for someone who enjoys working with young people and families whilst maintaining excellent organisational systems. Most importantly, it offers the chance to make a genuine difference in the lives of children and their families every day.

About You

Experience working within a school SEND or Inclusion department would be advantageous, but is not essential.

We welcome applications from candidates who have experience working with children, young people or families, particularly within education, SEND, social care, family support, youth work or community settings.

Whether you are already working in education, bringing transferable skills from another professional background, or looking for a rewarding career change, we would love to hear from you if you have:

• Excellent communication and interpersonal skills.
• Empathy, patience and a commitment to supporting young people.
• Strong organisational and administrative abilities.
• The confidence to build positive relationships with families and professionals.
• A desire to make a lasting difference to the lives of students with additional needs.

Why join St Mary's?

• A rare opportunity to shape and develop a new role within a highly regarded SEND and Inclusion team.
• Significant opportunities for professional development and career progression.
• The chance to make a meaningful impact on students and families.
• A supportive, welcoming and values-driven school community.
• An opportunity to work alongside experienced SEND, pastoral and safeguarding professionals.
• Salary starting at H5 Point 9 (£22,882 actual annual salary).

Join us and become part of a school where every child matters, every family is valued, and every member of staff is supported to grow and succeed.

St. Mary’s is the secondary school in the St Francis of Assisi Catholic Academy Trust. We have a strong tradition of providing an authentic education which aims to deliver excellence for every member of our community.

We are committed to safeguarding and promoting the welfare of children and young people, and expect all staff and volunteers to share this commitment. A DBS disclosure is required for all successful applicants. St Mary's is committed to the equality of opportunity for all applicants, and we reserve the right to interview on a rolling basis, therefore an early application is advisable.