Family Help Team Leader

Community Care Live; Stroud; Hybrid; GBP 50,000 - 53,000; Full time

Benefits offered by this job

Welcome payment

Retention payment

Relocation package

Flexible working

Job summary

Gloucestershire County Council is recruiting a Family Help Team Leader to oversee the Family Help practice in an area-based team across Gloucestershire. You will supervise staff, manage caseloads and ensure timely, evidence-informed interventions within statutory guidance and GCC policies.

Travel across Gloucestershire is required as part of this role. You will contribute to recruitment, staff development and multi-agency partnerships, supporting a culture of professional development and

Qualifications

• Degree-level qualification in a recognised, relevant field.
• Strong knowledge of legislation relating to children, young people and families.
• Experience of managing risk and vulnerability.
• Excellent leadership, communication, negotiation and influencing skills.
• Ability to develop positive relationships with colleagues and partner organisations.
• Willingness to travel throughout Gloucestershire.

Responsibilities

• Provide operational oversight and quality assurance of Family Help practice within an area-based team.
• Support workers to deliver high-quality, timely and evidence-informed interventions.
• Directly supervise colleagues delivering support under the Targeted Early Help and Child in Need frameworks.
• Provide high-quality caseload and reflective supervision, maintaining oversight of assessment and intervention work.
• Support effective resource allocation and ensure practice complies with legislation and GCC policies.
• Contribute to recruitment, staff development and effective management of resources.
• Build effective multi-agency partnerships and make evidence-based decisions.

Skills

Leadership

Communication

Influencing skills

Negotiation

Relationship building

Education

Degree-level qualification

Job description

Family Help Team Leader (SW)

Job Location:Gloucestershire

This is a Gloucestershire County Council job.

• Salary: £49,817 - £53,051 per annum

• Hours per Week: 37.00

• Contract Type: Permanent

• Closing Date: 17/11/2026

• Job Requisition Number: 14914

• This post is open to job share

We are currently recruiting for a Family Help Team Leaders to join our dedicated Family Help Service in Stroud on a 12 month FTC.

Reward and support

For all your hard work, you will receive the following:

• between £49,817- £53,051 per annum subject to experience (pro rata for part‑time staff)
• £3,600 welcome payment*
• £2,000 retention payment*
• up to £8,000 relocation package*
• flexible and agile working opportunities
• 25.5 days annual leave rising to 30.5 days after 5 years continuous service (pro rata for part‑time staff)
• option to purchase 10 days of additional leave per year (pro rata for part‑time staff)
• family friendly policies and benefits to help support you and your family
• supportive and positive working environment with regular, robust supervision
• Local Government Pension Scheme (LGPS)
• access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone
• an in‑house Occupational Health service
• employee discount scheme

Right child, right support, right time, every time

In our recent inspection in June 2025, our Children’s Services have been officially judged as ‘Good’ with ‘Outstanding’ elements. Ofsted also said ‘Leaders have set out a clear vision for delivering success for children, by modelling values and creating a culture where the workforce, children and families feel valued and heard; risk is managed confidently with bottom lines clearly set out.’

This marks an important step in our journey to improve outcomes for our children and young people, and we remain focused on our mission: to continue building on this success and ensure that every child and young person in our county has the opportunity to thrive.

Gloucestershire offers a range of opportunities to develop your career, supported by a phenomenal Social Work Academy offer, a developing systemic practice methodology, an ambitious leadership team and an award‑winning workforce.

We are a local authority adopting, and training all colleagues in, systemic social work practice. If you would like to be part of an authority that takes a relational approach to working with families and focuses on what needs to change in the system around a child and family to enable children to thrive, then consider a role with GCC.

About the team

Our Family Help Teams bring together professionals from different disciplines to provide coordinated and effective support to children and their families. Working collaboratively with Family Help Team Managers, other Family Help Leaders, Family Hubs, partner agencies and Intensive Intervention Teams, the service aims to ensure that children and families receive the right support at the right time.

As part of the multidisciplinary management team, you will help create a consistent, supportive and evidence‑informed approach across the service. You will build effective relationships with internal and external partners and promote an integrated approach to working with children, young people and their families.

About the role

As a Family Help Team Leader, you will provide operational oversight and quality assurance of Family Help practice within an area‑based team. You will support workers to deliver high‑quality, timely and evidence‑informed interventions that reflect Gloucestershire’s practice model.

You will directly supervise colleagues delivering support under the Targeted Early Help and Child in Need frameworks. This will include providing high‑quality caseload and reflective supervision, maintaining oversight of assessment and intervention work, supporting effective resource allocation and ensuring that practice complies with legislation, statutory guidance and GCC policies.

You will also:

• support the operational delivery of the Family Help Team;
• develop and motivate multidisciplinary staff;
• promote consistent, high‑quality Family Help practice;
• contribute to service objectives, standards and improvement activity;
• build effective multi‑agency partnerships;
• make evidence‑based decisions concerning requests for support and resource allocation;
• use team‑level information to help services respond to local need; and
• contribute to recruitment, employee development and effective management of resources.

About you

You will have extensive experience of working with vulnerable children, young people and their families within a health, education, early years or social care environment. You will be confident providing high‑quality case supervision, managing and assuring the quality of casework, chairing complex meetings and working effectively across organisational and professional boundaries.

You will bring:

• a degree‑level qualification in a recognised, relevant field;
• strong knowledge of legislation relating to children, young people and families;
• experience of managing risk and vulnerability;
• excellent leadership, communication, negotiation and influencing skills;
• the ability to develop positive relationships with colleagues and partner organisations;
• experience of managing competing priorities in a changing environment;
• a commitment to equality, diversity and evidence‑informed practice; and
• a commitment to your own development and the professional development of your team.

You will also need to be able to travel throughout Gloucestershire. The role may occasionally require working outside normal office hours, including providing management cover for out‑of‑hours services.

As well as your experience, there are some things we require of you to be successfully appointed to this post:

• a full driving licence and willingness to drive
• DBS clearance (Enhanced Adults and Children’s)
• To have completed your ASYE year (if you qualified after 2012)