Family Help Team Leader (SW)

Gloucestershire County Council; Stroud; Hybrid; GBP 50,000 - 53,000; Full time

Benefits offered by this job

Welcome payment

Retention payment

Relocation package

Flexible working

Annual leave 25.5–30.5 days

LGPS (Local Government Pension Scheme)

Employee Assistance Programme (EAP)

Occupational Health service

Employee discount scheme

Job summary

Gloucestershire County Council is seeking a Family Help Team Leader (SW) to oversee operational delivery within the Family Help Service in Gloucestershire. You will supervise staff, ensure timely, evidence-informed interventions, and coordinate resources across teams to support vulnerable children and families.

The role requires a degree-level qualification, strong leadership, and extensive experience in safeguarding. Hybrid working and a supportive environment are provided.

Qualifications

• Degree-level qualification in a relevant field.
• Extensive experience with vulnerable children and families.
• Strong knowledge of legislation relating to children, young people and families.

Responsibilities

• Provide operational oversight and quality assurance of Family Help practice.
• Supervise colleagues delivering support under targeted early help and child in need frameworks.
• Ensure effective resource allocation and compliance with legislation and GCC policies.
• Develop and motivate multidisciplinary staff and promote high-quality practice.
• Build partnerships and contribute to recruitment and workforce development.
• Travel across Gloucestershire and occasionally cover out-of-hours duties.

Skills

Leadership

Communication

Relationship building

Safeguarding

Stakeholder engagement

Problem solving

Education

Degree-level qualification

Job description

This is a Gloucestershire County Council job.

• Job Title: Family Help Team Leader (SW)
• Job Location: Gloucestershire
• Salary: £49,817 - £53,051 per annum
• Hours per Week: 37.00
• Contract Type: Permanent
• Closing Date: 17/11/2026
• Job Requisition Number: 14914
• This post is open to job share

We are currently recruiting for a Family Help Team Leaders to join our dedicated Family Help Service in Stroud on a 12 month FTC.

Reward and support

For all your hard work, you will receive the following:

• between £49,817- £53,051 per annum subject to experience (pro rata for part-time staff)
• £3,600 welcome payment*
• £2,000 retention payment*
• up to £8,000 relocation package*
• flexible and agile working opportunities
• 25.5 days annual leave rising to 30.5 days after 5 years continuous service (pro rata for part-time staff)
• option to purchase 10 days of additional leave per year (pro rata for part-time staff)
• family friendly policies and benefits to help support you and your family
• supportive and positive working environment with regular, robust supervision
• Local Government Pension Scheme (LGPS)
• access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone
• an in-house Occupational Health service
• employee discount scheme

Right child, right support, right time, every time

In our recent inspection in June 2025, our Children’s Services have been officially judged as ‘ Good’ with ‘Outstanding’ elements. Ofsted also said ‘Leaders have set out a clear vision for delivering success for children, by modelling values and creating a culture where the workforce, children and families feel valued and heard; risk is managed confidently with bottom lines clearly set out.’

This marks an important step in our journey to improve outcomes for our children and young people, and we remain focused on our mission: to continue building on this success and ensure that every child and young person in our county has the opportunity to thrive.

Gloucestershire offers a range of opportunities to develop your career, supported by a phenomenal Social Work Academy offer, a developing systemic practice methodology, an ambitious leadership team and an award-winning workforce.

We are a local authority adopting, and training all colleagues in, systemic social work practice. If you would like to be part of an authority that takes a relational approach to working with families and focuses on what needs to change in the system around a child and family to enable children to thrive, then consider a role with GCC.

About The Team

Our Family Help Teams bring together professionals from different disciplines to provide coordinated and effective support to children and their families. Working collaboratively with Family Help Team Managers, other Family Help Leaders, Family Hubs, partner agencies and Intensive Intervention Teams, the service aims to ensure that children and families receive the right support at the right time.

As part of the multidisciplinary management team, you will help create a consistent, supportive and evidence-informed approach across the service. You will build effective relationships with internal and external partners and promote an integrated approach to working with children, young people and their families.

Abo ut the role

As a Family Help Team Leader, you will provide operational oversight and quality assurance of Family Help practice within an area-based team. You will support workers to deliver high-quality, timely and evidence-informed interventions that reflect Gloucestershire’s practice model.

You will directly supervise colleagues delivering support under the Targeted Early Help and Child in Need frameworks. This will include providing high-quality caseload and reflective supervision, maintaining oversight of assessment and intervention work, supporting effective resource allocation and ensuring that practice complies with legislation, statutory guidance and GCC policies.

You Will Also

• support the operational delivery of the Family Help Team;
• develop and motivate multidisciplinary staff;
• promote consistent, high-quality Family Help practice;
• contribute to service objectives, standards and improvement activity;
• build effective multi-agency partnerships;
• make evidence-based decisions concerning requests for support and resource allocation;
• use team‑level information to help services respond to local need; and
• contribute to recruitment, employee development and effective management of resources.

About you

You will have extensive experience of working with vulnerable children, young people and their families within a health, education, early years or social care environment. You will be confident providing high-quality case supervision, managing and assuring the quality of casework, chairing complex meetings and working effectively across organisational and professional boundaries.

You Will Bring

• a degree-level qualification in a recognised, relevant field;
• strong knowledge of legislation relating to children, young people and families;
• experience of managing risk and vulnerability;
• excellent leadership, communication, negotiation and influencing skills;
• the ability to develop positive relationships with colleagues and partner organisations;
• experience of managing competing priorities in a changing environment;
• a commitment to equality, diversity and evidence-informed practice; and
• a commitment to your own development and the professional development of your team.

You will also need to be able to travel throughout Gloucestershire. The role may occasionally require working outside normal office hours, including providing management cover for out-of-hours services.

As well as your experience, there are some things we require of you to be successfully appointed to this post:

• a full driving licence and willingness to drive
• DBS clearance (Enhanced Adults and Children’s)
• to have completed your ASYE year (if you qualified after 2012)

If you would like to find out more about our Children's Service please take a look here: Children's Social Care Careers | Careers hub

• Please note that all our welcome and retention payments are subject to terms and conditions as well as tax and national insurance deductions. The payments are non-contractual and are pro-rata for part-time staff.
• Please note that our relocation policy is subject to terms and conditions.

We may be able to offer sponsorship for this role, in line with Home Office guidance and subject to pre-employment checks. Applicants must already hold a valid right to work in the UK that Gloucestershire County Council can transfer.

Under the terms of our Safer Recruitment Policy, if you are invited to interview, we will take up safeguarding references prior to your interview to understand your suitability to work with vulnerable children. These references will then be discussed in your interview. Please give details of at least two referees, one of whom must be your present and/or last employer and the other from a previous employer(s). These will need to cover the last three years of employment/education. In the case of applicants leaving full time education or not having worked since doing so, the Head of School, College or University should be one of the named referees. We do not accept references from friends or family members or workplace colleagues (who are not more senior). To ensure we process your application in a speedy and efficient way, we will contact your referees by DocuSign. Where appropriate, please inform them of your application.

Additional Information

Family Help Team Leader (SW) - Job Profile

This position is subject to a DBS check.

Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.