Family Help Team Leader

Gloucestershire County Council; Stroud; On-site; GBP 50,000 - 53,000; Full time

Benefits offered by this job

LGPS

Employee Assistance Programme (EAP)

Relocation assistance

Employee discount scheme

Flexible / agile working opportunities

Job summary

Gloucestershire County Council’s Family Help Service in Stroud seeks a Family Help Team Leader to provide operational oversight and quality assurance for an area-based team. You will support workers to deliver timely, evidence-informed interventions and supervise caseloads with robust reflective supervision.

You will oversee resource allocation, ensure practice complies with legislation and GCC policies, and build strong multi‑agency partnerships to improve outcomes for children and families.

Qualifications

• Degree-level qualification and strong knowledge of legislation relating to children, young people and families.
• Experience in managing risk, vulnerability and high‑quality supervision.
• Proven leadership, communication, negotiation and influencing abilities.

Responsibilities

• Provide operational oversight and quality assurance of Family Help practice.
• Supervise colleagues delivering support under referenced frameworks.
• Allocate resources, ensure lawful practice and GCC policy compliance.
• Develop staff, recruit and manage resources, and build multi‑agency partnerships.

Skills

Leadership

Communication

Negotiation

Influencing skills

Team development

Education

Degree-level qualification

Job description

Family Help Team Leader (SW)

Job Location:Gloucestershire

This is a Gloucestershire County Council job.

• Job Location: Stroud
• Salary: £49,817 - £53,051 per annum
• Hours per Week: 37.00
• Contract Type: Permanent
• Closing Date: 18/10/2026
• Job Requisition Number: 14914
• This post is open to job share

We are currently recruiting Family Help Team Leaders to join our dedicated Family Help Service in Stroud for a 12-month fixed-term contract.

Reward and support

For all your hard work, you will receive the following:

• between £49,817- £53,051 per annum subject to experience (pro rata for part-time staff)
• £4,000 welcome payment*
• £2,000 retention payment*
• up to £8,000 relocation package**
• flexible and agile working opportunities
• 25.5 days annual leave rising to 30.5 days after 5 years continuous service (pro rata for part-time staff)
• option to purchase 10 days of additional leave per year (pro rata for part-time staff)
• family friendly policies and benefits to help support you and your family
• supportive and positive working environment with regular, robust supervision
• Local Government Pension Scheme (LGPS)
• access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone
• an in-house Occupational Health service
• employee discount scheme

Right child, right support, right time, every time

In our recent inspection in June 2025, our Children’s Services have been officially judged as‘Good’ with ‘Outstanding’ elements.Ofsted also said ‘Leaders have set out a clear vision for delivering success for children, by modelling values and creating a culture where the workforce, children and families feel valued and heard; risk is managed confidently with bottom lines clearly set out.’

This marks an important step in our journey to improve outcomes for our children and young people, and we remain focused on our mission: to continue building on this success and ensure that every child and young person in our county has the opportunity to thrive.

Gloucestershire offers a range of opportunities to develop your career, supported by a phenomenal Social Work Academy offer, a developing systemic practice methodology, an ambitious leadership team and an award-winning workforce.

We are a local authority adopting, and training all colleagues in, systemic social work practice. If you would like to be part of an authority that takes a relational approach to working with families and focuses on what needs to change in the system around a child and family to enable children to thrive, then consider a role with GCC.

About the team

Our Family Help Teams bring together professionals from different disciplines to provide coordinated and effective support to children and their families. Working collaboratively with Family Help Team Managers, other Family Help Leaders, Family Hubs, partner agencies and Intensive Intervention Teams, the service aims to ensure that children and families receive the right support at the right time.

As part of the multidisciplinary management team, you will help create a consistent, supportive and evidence-informed approach across the service. You will build effective relationships with internal and external partners and promote an integrated approach to working with children, young people and their families.

About the role

As a Family Help Team Leader, you will provide operational oversight and quality assurance of Family Help practice within an area-based team. You will support workers to deliver high-quality, timely and evidence-informed interventions that reflect Gloucestershire’s practice model.

You will directly supervise colleagues delivering support under the Targeted Early Help and Child in Need frameworks. This will include providing high-quality caseload and reflective supervision, maintaining oversight of assessment and intervention work, supporting effective resource allocation and ensuring that practice complies with legislation, statutory guidance and GCC policies.

You will also:

• support the operational delivery of the Family Help Team;
• develop and motivate multidisciplinary staff;
• promote consistent, high‑quality Family Help practice;
• contribute to service objectives, standards and improvement activity;
• build effective multi‑agency partnerships;
• make evidence‑based decisions concerning requests for support and resource allocation;
• use team‑level information to help services respond to local need; and
• contribute to recruitment, employee development and effective management of resources.

About you

You will have extensive experience of working with vulnerable children, young people and their families within a health, education, early years or social care environment. You will be confident providing high‑quality case supervision, managing and assuring the quality of casework, chairing complex meetings and working effectively across organisational and professional boundaries.

You will bring:

• a degree‑level qualification in a recognised, relevant field;
• strong knowledge of legislation relating to children, young people and families;
• experience of managing risk and vulnerability;
• excellent leadership, communication, negotiation and influencing skills;
• the ability to develop positive relationships with colleagues and partner organisations;
• experience of managing competing priorities in a changing environment;
• a commitment to equality, diversity and evidence‑informed practice; and
• a commitment to your own development and the professional development of your team.

You will also need to be able to travel throughout Gloucestershire. The role may occasionally require working outside normal office hours, including providing management cover for out‑of‑hours services.

For an informal discussion about the role, please contact Adefunke Reves at [e-mail]

Interviews are expected to take place in person week commencing 26/10/2026.

We reserve the right to close this advertisement earlier than the stated closing date if we receive a suitable number of applications.

If you would like to find out more about our Children's Service please take a look here: Children’s Social Care Careers | Careers hub

We welcome applications from newly qualified and social workers in the early years of their career. Depending on your qualification date and previous experience, you will be invited to either join our accredited ASYE programme or to complete an alternative early‑career development in-house pathway. The appropriate option will be explored and confirmed as part of the interview and offer process.