Family Help Lead Practitioner

Wiltshire Council; Trowbridge; Hybrid; GBP 34,000 - 36,000; Full time

Job summary

Wiltshire Council is recruiting Family Help Lead Practitioners on 23-month fixed-term contracts to join the Support & Safeguarding Service. You will lead a caseload of families, delivering targeted interventions and coordinating multi-agency support to prevent escalation to statutory services.

Working in integrated locality teams, you will undertake holistic assessments, co-produce family-led plans and collaborate with a Local Evidence Lead Practitioner to embed best practice and evaluate

Responsibilities

• Lead professional for a caseload of families, delivering targeted interventions and coordinating multi-agency support.
• Provide intensive direct support and undertake holistic assessments.
• Co-produce family-led plans and collaborate with Local Evidence Lead Practitioner to embed best practice.
• Contribute to service learning and support evaluation of innovative interventions.

Job description

Salary: £34,434 - £36,363 per annum

Hours per week: 37 hours

Temporary/Fixed-term: 23 Months

Interview date: Thursday 15 October 2026

Join our Support & Safeguarding Service and help shape the future of family support. We are excited to offer a number of fixed-term opportunities for experienced practitioners to join us as Family Help Lead Practitioners. As part of the Families First reforms, our evolving Family Help Service is at the heart of an ambitious, partnership-wide programme designed to deliver earlier, more effective support to children and families.

Funded through the Families First grant, these 23-month roles are pivotal in driving forward a relationship-based, evidence-informed approach. You will act as the lead professional for a caseload of families, delivering targeted interventions and coordinating multi-agency support to achieve meaningful, lasting outcomes while preventing escalation to statutory services.

Working within integrated locality teams, you will provide intensive direct support, undertake holistic assessments, and co-produce family-led plans. You will collaborate closely with a Local Evidence Lead Practitioner to embed best practice, contribute to service learning, and support the evaluation of innovative interventions that will influence future delivery across the service.

We are looking for compassionate, skilled practitioners with experience supporting children and families with complex needs. You will be confident leading multi-agency work, managing your own caseload, and delivering impactful, relationship-based support. If you are passionate about empowering families, committed to driving positive change, and inspired by evidence-informed practice, this is a unique opportunity to shape services that truly make a difference - to be part of this positive change.

Please note we have 2 opportunities based at County Hall Trowbridge, and 2 based at Bourne Hill Salisbury.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefitshere.

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details

Michael Graham, Service Manager, Support and Safeguarding, at [e-mail], or call 01722 438158 x58158

Application criteria

We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

Statement of commitment to equality and inclusion

Disability Confident Employer

Application process

Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).

Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.

Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.