Family Financial Wellness Advisor

Citizens Advice Bureau (Grangemouth & Bo’ness); Penicuik; On-site; GBP 24,000 - 34,000; Full time

Job summary

Citizens Advice Bureau (Grangemouth & Bo’ness) is seeking a compassionate Thrive Early Family Adviser to provide practical, holistic support to families with children under five facing poverty. You will advise on welfare benefits, income maximisation and debt, deliver information sessions to small groups, and build trusted relationships to help families achieve financial security.

Working with partners, you’ll coordinate whole-family support, advocate for families, and travel across the Falkirk

Qualifications

• Experience providing welfare rights, money, debt or holistic advice.
• Experience supporting people experiencing poverty or financial hardship.
• Ability to build trusting relationships with individuals and families.
• Ability to manage a caseload and maintain records.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with partner organisations.
• Commitment to equality, inclusion and reducing child poverty.

Responsibilities

• Provide practical, holistic support to families with young children facing poverty.
• Advise on welfare benefits, income maximisation and debt.
• Deliver information sessions to small groups and advocate for families.
• Develop tailored support plans and coordinate with partners.
• Maintain accurate case records and monitor outcomes.

Skills

Welfare advice

Poverty support

Trust building

Caseload management

Communication

Collaboration

Equality & inclusion

Job description

Citizens Advice Bureau (Grangemouth & Bo’ness) is seeking a compassionate Thrive Early Family Adviser to provide practical, holistic support to families with children under five facing poverty. You will advise on welfare benefits, income maximisation and debt, deliver information sessions to small groups, and build trusted relationships to help families achieve financial security.

Working with partners, you’ll coordinate whole-family support, advocate for families, and travel across the Falkirk