Family Engagement & Community Hub Lead

Babyzone group; Glasgow; Hybrid; GBP 4,822,000 - 6,199,000; Part time

Benefits offered by this job

Real Living Wage

33 days annual leave (pro-rated)

Flexible working pattern

Matched pension contributions

Part-time role

Job summary

Babyzone group is seeking a Family Engagement Lead in Glasgow to oversee delivery day operations and create a welcoming environment for families. The role focuses on front-of-house engagement, setup, and post-session wrap-up, with safeguarding as a core priority.

Reporting to the Head of Babyzone, you will supervise volunteers, collect feedback, and support external visitors. The position is term-time, Fridays, 8:15am–3:00pm, at Easterhouse Sports Centre, with a Real Living Wage offered.

Qualifications

• Proven ability to coordinate multiple tasks for smooth delivery days.
• Strong communication and relationship-building with families and staff.
• Experience supervising volunteers or support staff is a plus.
• Commitment to safeguarding policies and safe practices.

Responsibilities

• Set-up and Operations: prepare spaces, support class leaders, arrange play zones, ensure access to amenities.
• Family Engagement and Front of House: warmly welcome families, explain operations, capture attendance data, be a point of contact.
• Close Down: help pack away equipment and restore rooms to original set-ups.
• Additional Duties: supervise volunteers, respond to requests, build relationships with families, collect feedback.
• Safeguarding and Compliance: complete safeguarding training, follow policies, report concerns.

Skills

Organisation

Interpersonal skills

Problem-solving

Flexibility

Safeguarding awareness

Job description

Babyzone group is seeking a Family Engagement Lead in Glasgow to oversee delivery day operations and create a welcoming environment for families. The role focuses on front-of-house engagement, setup, and post-session wrap-up, with safeguarding as a core priority.

Reporting to the Head of Babyzone, you will supervise volunteers, collect feedback, and support external visitors. The position is term-time, Fridays, 8:15am–3:00pm, at Easterhouse Sports Centre, with a Real Living Wage offered.