Family & Community Engagement Partner (FCEP)

Wollborg Michelson Personnel Service Inc; Birmingham; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

CPD opportunities

Staff wellbeing initiatives

Employee benefits

Career progression

Job summary

Summit Learning Trust in Birmingham is seeking a proactive Family Support Worker to work with parents and carers to improve attendance, wellbeing, and achievement. You will coordinate targeted interventions and collaborate with school staff and external professionals to ensure timely, joined-up support.

You will build trusted relationships, signpost local services, and empower families to develop skills and confidence, contributing to a welcoming community hub for pupils and families alike.

Qualifications

• GCSEs including Maths and English at grade C or above or equivalent qualifications.
• Demonstrable experience of working effectively with vulnerable children/young people/families in education, social work, youth work or another related area.
• Extensive experience of working effectively with the parents /carers of children / young people.
• Experience of working effectively with a range of professionals to promote children’s learning or welfare OR significant recent experience in work with children and families in a statutory childcare agency.
• Demonstrable knowledge of the principles involved in giving advice and guidance to children/young people, including the place of confidentiality.
• Ability to generate effective working relationships at all levels.

Responsibilities

• Act as the lead point of contact for parents and carers of learners receiving targeted or additional family support.
• Build strong, trusting relationships with families to remove barriers to attendance, engagement, wellbeing, and learning, both in school and beyond.
• Take responsibility for the day to day management of attendance concerns for identified learners, implementing timely responses and liaising with the strategic attendance lead where appropriate.
• Use attendance and engagement data to identify patterns, initiate early intervention, and support sustained improvement.
• Work closely with school staff to identify learners and families who would benefit from targeted family support and regularly review caseloads and impact.
• Represent the school at multi agency meetings, including Early Help and Team Around the Family (TAF) meetings, contributing professional insights and providing written reports when required.

Skills

Building relationships with families

Managing attendance concerns

Data-driven intervention planning

Multi-agency collaboration

Education

GCSEs including Maths and English

Job description

Summit Learning Trust,

Summit Learning Trust Mission Statement

Success through Endeavour

Ambition through Challenge

Strength through Diversity

• The post holder will work in close partnership with parents, carers, and families to help remove barriers to learners’ attendance, engagement, wellbeing, and achievement, both within and beyond the school environment.
• Through consistent, trusted communication and proactive support, the post holder will strengthen family engagement and contribute positively to learners’ progress and outcomes.
• The role involves coordinating and delivering targeted individual and group interventions for learners and their families, working collaboratively with school staff and external professionals to ensure timely, joined-up support.
• The post holder will empower families by raising aspirations, building confidence, and promoting positive change, enabling families to develop the skills and belief needed to improve their own circumstances.
• The post holder will play a key role in establishing CHS as a welcoming community hub. This includes maintaining up-to-date knowledge of local services and provision, signposting and facilitating access to appropriate support, and fostering strong, positive relationships with families and the wider community to ensure sustained engagement and impact.

About This Role

• The post holder will work in close partnership with parents, carers, and families to help remove barriers to learners’ attendance, engagement, wellbeing, and achievement, both within and beyond the school environment.
• Through consistent, trusted communication and proactive support, the post holder will strengthen family engagement and contribute positively to learners’ progress and outcomes.
• The role involves coordinating and delivering targeted individual and group interventions for learners and their families, working collaboratively with school staff and external professionals to ensure timely, joined-up support.
• The post holder will empower families by raising aspirations, building confidence, and promoting positive change, enabling families to develop the skills and belief needed to improve their own circumstances.
• The post holder will play a key role in establishing CHS as a welcoming community hub. This includes maintaining up-to-date knowledge of local services and provision, signposting and facilitating access to appropriate support, and fostering strong, positive relationships with families and the wider community to ensure sustained engagement and impact.

About Our School

Cockshut Hill School is rated Good with Outstanding features in our recent Ofsted inspection and is part of the Summit Learning Trust comprising Cockshut Hill, Lyndon School, Ninestiles, an Academy, four primary schools and the Solihull Sixth Form College. Our trust’s Professional Learning Institute offers all of our staff opportunities to collaborate with great educators from across our sector. We are one of the few schools in Birmingham to receive The Rights Respecting Schools, UNICEF UK Gold Award, for successfully embedding children’s rights throughout the school in our practices and ethos. This is an exciting time for our school as we strive to improve and are proud of our commitment to teaching and learning - our school motto is ‘Nothing But the Best’.

Key Responsibilities

• Act as the lead point of contact for parents and carers of learners receiving targeted or additional family support.
• Build strong, trusting relationships with families to remove barriers to attendance, engagement, wellbeing, and learning, both in school and beyond.
• Take responsibility for the day to day management of attendance concerns for identified learners, implementing timely responses and liaising with the strategic attendance lead where appropriate.
• Use attendance and engagement data to identify patterns, initiate early intervention, and support sustained improvement.
• Work closely with school staff to identify learners and families who would benefit from targeted family support and regularly review caseloads and impact.
• Represent the school at multi agency meetings, including Early Help and Team Around the Family (TAF) meetings, contributing professional insights and providing written reports when required.

About You

• GCSEs, including Maths and English at grade C or above or equivalent qualifications.
• Demonstrable experience of working effectively with vulnerable children/ young people/ families in either education, social work, youth work or another related area of work.
• Extensive experience of working effectively with the parents /carers of children / young people.
• Experience of working effectively with a range of professionals to promote children’s/young people’s learning or welfare OR significant recent experience in work with children and families in a statutory childcare agency.
• Demonstrable knowledge of the principles involved in giving advice and guidance to children/young people, including the place of confidentiality.
• Ability to generate effective working relationships at all levels.

We are happy to explore flexible working, subject to the operational requirements of the role.

Why Join Summit Learning Trust?

• A welcoming, supportive, and inclusive working environment.
• Commitment to your professional development with high quality CPD opportunities and career progression.
• Access to staff wellbeing initiatives and a wide range of employee benefits.
• The chance to make a meaning impact on the lives of young people.

We warmly welcome applications from candidates of all backgrounds and communities.

Summit Learning Trust is proud to be an equal opportunities employer, committed to creating a workplace where everyone feels valued, respected and supported to thrive.

We are committed to safeguarding and promoting the welfare of children and young people and expect all colleagues to share this commitment. All appointments will be subject to an enhanced DBS check, including a Children’s Barred List check., and online searches will be conducted for shortlisted candidates. Our Child Protection and Safeguarding Policy is available to viewhere.