Family Activities Assistant / Activity Leader

Center Parcs UK & Ireland; Penrith; On-site; Part time

Job summary

A leading company in family leisure is seeking a Family Activities Assistant to create and deliver engaging activities for guests of all ages. The ideal candidate will possess excellent communication skills and a warm personality, ensuring a fun and safe environment for families to create lasting memories.

Benefits

Colleague Bonus Scheme

Pension Scheme with Life Assurance

Colleague Recognition and Reward Scheme

Free use of our leisure facilities

Discounted Center Parcs breaks

20% discount in our restaurant and retail outlets

Employee Assistance Program

Opportunities for career development

Qualifications

• Ability to communicate effectively and build rapport with both adults and children.
• Friendly, genuine and warm towards guests and colleagues.
• Confidence to demonstrate new skills to a group.

Responsibilities

• Setting up and delivering family activities.
• Ensuring a high standard of guest interaction.
• Creating memorable experiences for guests.

Skills

Communication

Teamwork

Engagement

Customer Service

Job description

From the time our guests arrive to the minute they leave, we want them to enjoy every moment of their stay. Taking part in family activities is one of the principal reasons that guests come to Center Parcs and our high standard of facilities and focus on delivering a quality experience certainly helps to ensure they return to Center Parcs, time and time again.

Working as part of a team, you will help to set-up and deliver challenging, interesting, fun and memorable family activities which are suitable for everyone from the age of 12 months upwards, this could include activities such as, Crazy Science, Mini Ballerinas or Football sessions. The role is as diverse as your abilities allow and from time to time, you may even have to wear a costume to make those smiles happen.

We’re looking for people with naturally outgoing personalities and a confident, cheerful nature in order to make our guests feel totally happy with their choice of activity. If you’ve worked in the entertainment industry before then great, but don’t worry if not, because your customer service skills and ability to engage with all ages will certainly make the right impression and ensure you flourish here at Center Parcs

FAMILY ACTIVITIES ASSISTANT / ACTIVITY LEADER | £12.37 per hour

We are looking to recruit an outgoing and enthusiastic Family Activities Assistant to run a range of Center Parcs family activities.

In this role, you will be responsible for setting up, ensuring the smooth running and delivery of the activities, creating memories for our guests that will last a lifetime. The successful candidate will have a naturally outgoing personality and enjoy working as part of a team to deliver interesting, entertaining and challenging activities whilst providing a high standard of guest and childcare within a safe environment.

Other responsibilities will be to ensure that our activities are as immersive as possible - certain sessions will involve you wearing a costume! The age ranges of the guests you will be delivering our activities to range from 12 months old to adults.

Due to the sensitive nature of this role the successful applicant will be required to undergo a Disclosure and Barring Service (formerly CRB) Check. This disclosure, together with other selection information, will need to be satisfactory to the Company for employment to commence.

Please note that to apply for a role with us, you must be able to reliably commute to Center Parcs Whinfell Forest (CA10 2DW) as it is not easily accessible by public transport. If you plan to use public transport, please follow this link for a realistic overview of your commute: Plan Your Journey

HOURS OF WORK

You will be contracted to work 48 hours per 4-week period on a flexible basis - Saturday and Sunday only - 8.30am - 5.00pm. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period.

As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis.

About You

Essential requirements:

• Ability to communicate effectively and build rapport with both adults and children
• Friendly, genuine and warm towards guests and colleagues
  
  

Desirable Requirements

• Previous experience of working within the customer care industry
• Previous activity leadership experience
• Confidence to demonstrate new skills to a group of participants (children / adults)
  
  

About The Benefits

Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:

• Colleague Bonus Scheme
• Pension Scheme with Life Assurance
• Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
• Free use of our leisure facilities
• Discounted Center Parcs breaks
• 20% discount in our restaurant and retail outlets
• Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
• An Employee Assistance Program - providing support on financial, health and legal matters
• Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications
  
  

If this sounds like your ideal job, then we’d love to see your application.

Closing date: 17th June 2025 at 12 Noon

Interviews to be held: 21st June 2025

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

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At Center Parcs, everyone’s welcome.

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.

We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.