Faculty Assistant - Marketing

ENGINEERINGUK; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading educational institution in London seeks a Faculty Assistant for a 12-month fixed-term contract. This role involves providing administrative support to faculty members, ensuring a high-quality experience for all stakeholders. Candidates should possess strong IT skills, excellent communication abilities, and a commitment to outstanding customer service. The position offers generous annual leave, professional development opportunities, and a supportive working environment.

Benefits

Generous annual leave of 27 days

Automatic enrolment in a workplace pension scheme

Free onsite gym and swimming pool

Professional development opportunities

Enhanced cycle-to-work scheme

Wellbeing support for physical, mental, and financial health

Up to 5 days volunteering or emergency leave

Qualifications

• Confident IT user with proficiency in Microsoft Office.
• Excellent interpersonal and communication skills.
• Detail-oriented with strong customer service focus.

Responsibilities

• Providing high-quality support to stakeholders.
• Managing diaries and responding to enquiries.
• Maintaining financial records accurately.

Skills

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Interpersonal skills

Communication skills

Customer service

Time management

Job description

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Why London Business School?

London Business School is a global and vibrant business community based in two of the world's most dynamic cities, London and Dubai. It connects extraordinary minds and diverse perspectives to have a profound impact on the way the world does business and how business impacts the world. The school offers best-in-class hybrid learning for students and participants, while creating a flexible, supportive, and dynamic working environment for its staff, regardless of location.

The Role

Are you a determined administrator seeking your next challenge?

The Faculty Assistant provides a broad range of administrative support, including acting as a course administrator for teaching on degree and other programmes. The role involves assisting faculty members and working closely with the administrative team to ensure a high-quality experience for students, faculty, and staff.

The research at the school covers all aspects of Finance, including Financial Regulation, Corporate Finance, Portfolio Investments, Capital Markets, Fixed-Income, Derivative Instruments, Household Finance, and Mergers and Corporate Re-Organisations.

Please note, during the probation period, this role will require on-site attendance for 4 days per week. Afterwards, the role will be based on-campus 3 days per week. You may be required to work some evenings and weekends.

This is a 12-month fixed-term contract.

Main Responsibilities

• Providing high-quality support to all stakeholders (faculty, Subject Area Manager, colleagues, students, external stakeholders)
• Producing timely and accurate materials
• Managing diaries effectively
• Responding promptly to enquiries and resolving issues
• Ensuring data accuracy in business systems
• Developing positive relationships within and outside the team
• Ensuring compliance with processes and standards
• Maintaining financial records accurately
• Contributing to process reviews and operational improvements

Ideal Candidate

• Confident IT user, proficient in Microsoft Excel, Word, Outlook, PowerPoint
• Excellent interpersonal, verbal, and written communication skills
• Committed to providing outstanding customer service
• Detail-oriented
• IT literate, experienced with databases and spreadsheets; training on in-house systems will be provided
• Experience working in an international environment and understanding cultural issues is desirable
• Skilled at handling a busy workload, prioritising, time management, proactive, and using initiative
• Proven ability to interact successfully with individuals at all levels, including senior executives and support staff

Benefits

• Generous annual leave of 27 days plus extra between Christmas and New Year
• Automatic enrolment in a workplace pension scheme
• Free onsite gym and swimming pool
• Professional development opportunities
• Enhanced cycle-to-work scheme
• Wellbeing support for physical, mental, and financial health
• Up to 5 days volunteering or emergency leave

London Business School supports Smart Working, a hybrid approach to work, requiring a minimum of two days on campus each week to foster community. During the probation period, on-campus attendance is expected 4 days per week, then 3 days thereafter, plus business needs.

Operating hours are 'core hours' from 10:00 to 15:00 to facilitate team connection. Outside these hours, meetings or collaboration may be required. Protected Time is offered weekly for learning, wellbeing, or focused work.

Our Commitment to Inclusion and Belonging

We are committed to creating an inclusive environment where everyone feels respected, welcomed, and heard. We aim to foster a sense of belonging and support diversity within our community.

Closing Date: 4th June 2025

Note: We start screening CVs and interviewing from the beginning of the campaign. A candidate may receive an offer before the closing date. We encourage early applications.