Factory Support Operator

Hochiki Group; Dartford; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Free parking

Enhanced workplace pension scheme

Enhanced parental leave

Employee Assistance Programme

Cycle to work scheme

Life Assurance

Company Events

Salary Finance / 24/7 wellbeing

Job summary

Kentec Electronics Ltd, part of the Hochiki family, seeks a fully flexible individual to join the team and work with the Factory Manager in Dartford. The role focuses on running production dashboards, supporting production leaders across departments, and ensuring daily targets and priorities are met.

You will gain hands-on experience across the factory, covering sickness and holidays, and helping improve adherence to processes and safety standards. Comprehensive benefits apply.

Qualifications

• Knowledge on materials and safe handling.
• Computer literate.
• Motivated and self-driven with ability to use own initiative.
• Able to work as part of a team.

Responsibilities

• Work alongside the Factory Manager to be flexible on a daily basis.
• Run production dashboards and investigate/close jobs as needed.
• Support pushing prioritised products through departments.
• Aide training with operators to improve production when needed.
• Learn processes and procedures across the factory and promote them with team leaders and managers.
• Adhere to health and safety procedures and ensure PPE rules are followed.

Skills

Materials handling

Computer literacy

Motivated

Self-driven

Initiative

Team player

Job description

Kentec Electronics Ltd, during the last 40 years, has expanded into a major worldwide manufacturer of independent fire control panels. Over time, the Kentec brand has become known for its top-quality products, outstanding service, and exceptional support. Headquartered in Dartford, Kent, Kentec has established itself as a global leader, supplying control equipment to more than 90 countries across the world in multiple languages.

As part of the Hochiki Corporation – one of the world’s most established and respected fire detection and life safety manufacturers, with over 100 years of history – Kentec is proud to have been a valued member of the Hochiki family for the past 13 years. This partnership has strengthened our position in the global market, enabling us to deliver world-class fire control panel solutions backed by decades of innovation, quality, and reliability. Our shared values and long-standing collaboration continue to drive progress, excellence, and customer trust across the industry.

We are seeking a fully flexible individual to join our team and work alongside the factory manager.

The individual will be responsible for running production dashboards, supporting production team leaders in each department of the factory, to ensure they are hitting daily targets pushing on priority products highlighted by the planning department.

Targets will be monitored per operator using our in house system ensuring our operators are hitting set production times.

The individual will also be getting hands on in each area learning the process flow of the department to cover sickness and holiday where needed. Learning all processes and procedures throughout the factory to help address the operators that aren’t following as they should be.

Responsibilities

• Work alongside the Factory Manager being fully flexible to be where needed on a daily basis.
• Running production dashboards, ensuring jobs are investigated/closed where needed.
• Support pushing prioritised products through departments.
• Working alongside operators to aid training where production is slower .
• Learn and understand processes and procedures throughout the factory and promote these alongside the team leaders and factory managers.
• Understand all health and safety procedures within the factory and work with the operators that are not following the documented PPE

Skills, Experience and person Specification

• Knowledge on materials and safe handling
• Computer literate
• Motivated
• Self-driven
• Can work off own initiative
• Can work as part of a team

Job specifics

• General working hours are: 08:00-16:30 Monday to Thursday and 08:00-15:30 Friday

There could be occasions where cover will be needed on the PM shift Monday to Thursday 14:00-22:00 and Friday 13:00-20:00 (this will be planned in advance with an additional shift allowance)

• Free parking
• Enhanced workplace pension scheme
• Enhanced parental leave
• Employee Assistance Programme
• Unlimited access to 24/7 GP and wellbeing experts (Smart Health)
• Financial well-being scheme (Salary Finance)
• Employee Referral Scheme
• Long service awards
• Free Mental Health First Aid courses (M.H.F.A.)
• Life Assurance
• Cycle to work scheme
• Company sick pay
• Internal Training
• Company Events
• Employee benefits, discounts and perks (Rewards Gateway)
• Volunteer with a charity of your choice for a day each year
• Get the latest tech at the best price and spread the payments over your salary, interest-free (SmartTech)