Facilties Manager

Jones Lang LaSalle Incorporated; City of Westminster; Presencial; GBP 60.000 - 90.000; Jornada completa

Descripción de la vacante

Jones Lang LaSalle Incorporated is seeking a Facilities Manager in London to lead multi-site facility operations across an EMEA portfolio. The role oversees budgets, client relationships, and contractor management to deliver quality service.

You will drive continuous improvement, safety compliance, and strategic initiatives while partnering with senior leadership to optimize performance and cost efficiency.

Formación

• 5–7 years facilities management experience with progressive responsibility.
• Strong client interface and relationship management experience.
• Knowledge of sustainability and energy management practices.
• Excellent understanding of health and safety regulations and compliance management.
• Excellent communication, presentation and organisational skills.
• Experience leading teams and managing contractor relationships.
• Advanced proficiency with CMMS and facility management technologies.
• IFMA certification (FMP required, SFP preferred).

Responsabilidades

• Operational Management: coordinate tenant requirements and lead facility staff and contractor teams.
• Develop and implement facility management programmes to reduce costs and increase productivity.
• Oversee multi-site operations and maintain quality service within budgets.
• Lead work assignments for building technicians, vendors, and contractors.
• Client Interface & Strategic Reporting: act as primary client contact and lead reporting with analytics.
• Drive client satisfaction and maintain management systems and policy improvements.
• Budget & Financial Leadership: manage capital and expense budgets; forecast and analyze variances.
• Vendor & Contractor Management: lead vendor relationships and ensure compliance and performance.
• Performance Leadership & Innovation: develop annual plans, drive improvements, safety protocols, and BC planning.

Conocimientos

FM experience

Client relationship

Budget management

CMMS proficiency

H&S knowledge

Staff leadership

Contractor management

IFMA FMP

Herramientas

CMMS

Descripción del empleo

Following the award of addtional works on our existing prestious contract, we are looking for a Facilities Manager to join this award winning team. What this job involves: The Facilities Manager role is working with an established client within the technology sector based in London with responsibility of a portfolio of offices across EMEA. Lead comprehensive facility management services as the primary point of contact for medium-scale portfolios, driving operational excellence and strategic initiatives while supporting senior leadership in delivering quality solutions. Manage facility operations through advanced coordination, budget oversight, and client relationship development, ensuring seamless service delivery across multiple sites or complex facilities while maintaining strong vendor partnerships. What your day-to-day will look like: Operational Management

• Coordinate complex tenant requirements and lead facility staff and contractor teams.
• Develop and implement facility management programmes that significantly reduce operating costs and increase productivity.
• Oversee multi-site or complex facility operations ensuring quality service delivery within prescribed budgets.
• Lead work assignments for building technicians, vendors, and contractors across expanded portfolio.

Client Interface & Strategic Reporting:

• Serve as primary strategic client contact for comprehensive facility management services.
• Lead monthly, quarterly, and annual reporting processes with advanced analytics and recommendations.
• Drive client satisfaction through proactive service delivery, strategic problem-solving, and relationship expansion.
• Maintain comprehensive management systems and implement client policy improvements.

Budget & Financial Leadership

• Lead development and management of capital and expense budgets for medium-scale operations.
• Execute advanced budget forecasting, variance analysis, and financial performance optimisation.
• Interface directly with senior client representatives on strategic financial matters.
• Drive cost optimisation initiatives and identify revenue enhancement opportunities.

Vendor & Contractor Management

• Lead vendor and contractor relationships ensuring compliance and performance excellence.
• Oversee service delivery coordination across multiple locations with minimal operational disruption.
• Implement and maintain enhanced safety and compliance standards.
• Lead contractor performance evaluations and quality assurance programmes.

Performance Leadership & Innovation

• Develop and execute annual performance plans while exceeding Key Performance Indicators.
• Lead best practice development and knowledge sharing across the organisation.
• Drive continuous operational improvement initiatives and innovation programmes.
• Lead safety protocols, emergency response procedures, and business continuity planning.
• 5-7 years facilities management experience with progressive responsibility.

• Proven ability to manage facility operations within £500k-£1m revenue range.
• Demonstrated experience with multi-site or complex facility management.
• Advanced client interface and relationship management experience.
• Comprehensive knowledge of building systems and maintenance protocols.
• Advanced proficiency with CMMS and facility management technologies.
• FMNA FM002 Job Description / V001 / January 2026 / J.Fowler
• Strong understanding of health and safety regulations and compliance management.
• Excellent communication, presentation, and organisational skills.
• Experience leading teams and managing contractor relationships., IFMA certification (FMP required, SFP preferred).
• Advanced experience with budget management and financial analysis.
• Proven knowledge of vendor management and strategic procurement processes.
• Project management certification or extensive coordination experience.
• Demonstrated client service delivery and relationship expansion experience.
• Experience with performance management and team development.
• Knowledge of sustainability and energy management practices.
• Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward., Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.