Facility Support Worker(Porter)-Business Support

NHS National Services Scotland; Greenock; On-site; GBP 20,000 - 25,000; Part time

Job summary

A part-time position at NHS Greater Glasgow and Clyde in Greenock, focusing on facilities management. Responsibilities include mail handling, deliveries, and assisting with patient transport. Ideal for someone with strong communication and multitasking skills.

Qualifications

• Excellent communication skills for dealing with staff and the public.
• Ability to remain calm with upset patients.
• Good team player and able to work independently.

Responsibilities

• Mail collection, sorting, and distribution.
• Ordering and delivering laundry.
• Transporting medical gas cylinders.

Skills

Communication

Team Player

Multitasking

Calmness

Job description

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

This is a permanent, part time position of 29.7 hours. (Please note the salary is Pro Rata) for part time hours.

The shift pattern for this position is 13.40 – 20:00 – M-Th,13.58 – 20:00 - F.

Role of the department: To provide comprehensive service to facilitate the smooth running of Greenock HSCP. To assist as a communication hub for all facilities management matters that arise around the building and report back to reception staff / administrator.

The job the applicant will be doing:

• Mail collection, franking, sorting and distributing – internally & Externally
• Sort out all deliveries within store room and deliver to correct departments throughout building
• Ordering and delivery of laundry.
• Removal of clinical waste and sharp boxes: disposal in appropriate container.
• Preparing rooms for meetings, moving furniture and equipment
• Responding to alarms throughout the building with the help of reception staff.
• Turning on / off of all public equipment throughout building (example Information screens)
• Tap flushing of seldom used rooms throughout the building
• Check any faults reported by staff prior to contacting facilities management team via admin team.
• Directing and escorting patients, wheelchairs as necessary
• Handing out staff / visitor badges as and when required
• Transport of medical gas cylinders
• Security – responsible for internal / external security of building, checking windows and doors. Setting/un setting alarms.
• Clean body fluid spillages in public areas using protection and spillage kit
• Changeover of clinical items within rooms – ex blue curtains
• Replenish certain stock throughout building – sanitisers on walls / meeting rooms etc.
• Working within clearly defined protocols and procedures, adhering to NHS policies.
• Assistant fire warden for building.
• On Occasions may be asked to help out within another HSCP site.
• Other reasonable requests as and when required

Skills / Qualifications:

• Excellent communication skills as will be dealing with various people including staff / general public
• Patient and calm as can deal with irate and upset patients.
• Good team player but also able to work on own initiative.
• Excellent multitasking skills as frequent interruptions

For further information, please contact: Nicola Mitchell / Steven McLeod, 01475 501341

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (CoS).

Due to the anticipated response to this post it may close before the closing date noted on the advert therefore once you start your application form please complete it immediately.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies.

Failure to comply with this requirement may result in your application being withdrawn from the application process.

For application portal/log-in issues, please contact Jobtrain support hub in the first instance.