Facilities Technician Level 1

OCS; Windsor; On-site; GBP 24,000 - 30,000; Full time

Job summary

OCS UK & Ireland is seeking an entry-level Facilities Maintenance Technician Level 1 to join our park and hotel operations. The role covers reactive and planned maintenance across the resort, including two hotels, Adventure Golf and New Woodland Village, with daily safety checks.

You will work under supervision, carry out inspections, use the Infor asset management system, complete paperwork, and develop skills toward a trade apprenticeship.

Qualifications

• Entry-level role in facilities maintenance.
• Ideally knowledge relevant to the tasks.
• Must have right to work in the UK and a valid driving licence.

Responsibilities

• Ensure a safe environment for staff, contractors, visitors and guests.
• Assist and learn from higher-level technicians.
• Respond to reactive maintenance and implement corrective actions.
• Carry out Planned Preventative Maintenance (PPM) weekly/monthly/annually.
• Inspect play areas daily to ensure safety.
• Use the Infor asset management system to receive, plan and log work.
• Prioritise and plan own work after learning on site.

Skills

Driving licence

Safety awareness

Problem solving

Tools

Infor

Job description

About The Role:

Working Pattern: This is a varied shift role comprising a mixture of early shifts 7am - 6pm or late shifts 10am - 9pm to cover park and hotel operations. The shifts cover park operations seven days a week.

The Facilities Maintenance Technician Level 1, is an entry level role. The team member would ideally have knowledge & skills that are relevant to the tasks. They may have qualifications or just have valuable experience in a maintenance environment. All Technician roles exist to ensure that safe and efficient park and hotels operation. They have complete hands‑on role in the department which directly affects guest satisfaction with their actions, in terms of quality, safety and efficiency. The Facilities Maintenance Technician carries out all building maintenance related work around the resort including its two hotels, Adventure Golf and New Woodland Village. This will include reactive works, planned preventative maintenance, project work and modifications to existing installations. They will carry out a multitude of tasks including daily checks of play structures and uses their own initiative when problem solving.

• The primarily responsibility of the role is to ensure that the safest possible environment exists for themselves, the team, contractors, visitors, and guests in the park. The job holder is responsible for ensuring any tools or machinery used around the park are always kept safe and in sight, with the honest belief that "nothing is safe enough".
• The Facilities Maintenance Technician Level 1 will generally be paired up with a higher-level Technician while they are learning the role, they will be there to assist and learn the different aspects of the business.
• Responding to reactive maintenance situations and carrying out the required corrective action. This can be in several situations such as, unit failure, building works, plumbing, catering equipment, electrical failures etc. They will carry out PPM’s (Planned Preventative Maintenance) this will be Weekly/Monthly/Annually duties but not limited to Q-Line checks, softener checking, meter readings, filter cleans, hotel room checks and furniture checks.
• The technician will also be trained to carry out daily inspections on all play areas making sure they are safe for daily use.
• Full right to work in the UK
• Must hold a valid driving licence
• A part of the job holder duties are to ensure that all paperwork is completed correctly, as a lot of building maintenance related documents are statutory requirements.
• The main part of the role is using the asset management system (Infor) in which Departments or individuals ask for work to be completed, the work gets planned in by the Facilities Managers and then given to the Technician, with a time for completion.
• The candidate would ideally prioritize and plan their own work, once they have some experience of working on site as certain time scales must be achieved.
• As a Level 1, Knowledge of a Facilities Maintenance or Construction environment would be an advantage but not essential.
• As this is an entry level role there would be opportunities to gain experience, knowledge and Qualifications when appropriate, including a trade apprenticeship if correct requirements are met.

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.