Facilities Team Member

Hollywood Bowl Group; Wigan; On-site; GBP 20,000 - 30,000; Full time

Job summary

Ein dynamisches Unternehmen sucht einen motivierten Facilities Team Member, der in einem unterhaltsamen und schnelllebigen Umfeld arbeitet. Diese Rolle bietet die Möglichkeit, Ihre Karriere durch Schulungen und Entwicklungsmöglichkeiten voranzutreiben. Sie sind verantwortlich für die Instandhaltung der Einrichtungen und die Gewährleistung eines hervorragenden Kundenservice. Mit attraktiven Zusatzleistungen wie kostenlosen Spielgutscheinen, Essensrabatten und einem unterstützenden Teamumfeld ist dies eine großartige Gelegenheit für alle, die in der Freizeitbranche arbeiten möchten.

Benefits

Zugang zu Ausbildungsprogrammen

Optionale Pensionsregelung

Zusätzliche Urlaubstage

Kostenlose Spielgutscheine

30% Rabatt auf Essen und Getränke

50% Rabatt auf Essen während der Arbeit

Unterstützungsprogramm für Teammitglieder

Langzeitdienstpreise

Gesundheitsvorsorgeplan

Qualifications

• Ausgezeichnete Kundenservice- und Kommunikationsfähigkeiten.
• Hohe Energie und Fähigkeit, in einem schnelllebigen Umfeld zu arbeiten.

Responsibilities

• Wartung hoher Standards in den Zentren und Sicherstellung der Betriebsbereitschaft.
• Zusammenarbeit mit dem Team und den Kunden zur Behebung von Problemen.

Skills

Kundenservice

Kommunikationsfähigkeiten

Flexibilität

Problemlösungsfähigkeiten

Teamarbeit

Education

Grundkenntnisse in Mathematik und Sprache

Job description

Are you a dab-hand in DIY and general maintenance?

Are you looking for a fun and fast-paced environment to work in, with great benefits?

If so, then look no further!

The Why...

Join Hollywood Bowl Group as a Facilities Team Member. In return, you'll get:

• The opportunity to earn an extra 50p per hour, paid monthly
• Access to apprenticeship programmes and in-house management training
• Optional pension plan
• Additional holiday days with length of service, up to five days
• Ongoing training and development, with opportunities to fast track your career
• Free game vouchers every month
• 30% discount on food and drink for you and up to five friends
• 50% off food when working
• Access to our Team Member Support Programme, including counselling, life coaching, cognitive behaviour therapy, and Mental Health First Aiders
• Long service awards
• A £15 donation to Barnardo’s upon completing your induction
• Enhanced maternity, paternity, adoption, and shared parental leave benefits
• Opportunity to join our healthcare cash plan

The What...

We need a highly motivated Facilities Team Member to work alongside our centre team. You will maintain high standards at our centres, ensure lanes are operational, and liaise with both the team and customers regarding any faults.

You will receive thorough induction, ongoing training, and development opportunities, including potential career progression into management.

Your professional and engaging customer service, high energy, and enthusiasm will ensure our customers have an enjoyable, value-for-money experience.

To be successful as a Facilities Team Member, you should have:

• Excellent customer service and communication skills
• High energy and ability to work in a fast-paced environment
• A friendly, supportive, and helpful team player
• Flexibility with working hours and shifts
• Basic literacy and numeracy skills
• Proactive problem-solving skills
• A proactive approach to maintaining equipment and standards

The Who...

Hollywood Bowl Group is passionate about bringing families and friends together for fun and healthy competition. Since our listing on the stock market in 2016, we have expanded to 75 centres across the UK and 15 in Canada, operating under the Hollywood Bowl, Putt & Play, and Splitsville brands. We aim to continue growing and improving our offerings.

We value diversity and inclusion, committed to creating an equitable workplace where all contributions are recognized and valued. We believe that a diverse and inclusive environment makes us more relevant, competitive, and resilient.