Facilities Team Member

TN United Kingdom; Wigan; On-site; GBP 20,000 - 25,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen motivierten Facilities Team Member, der in einem dynamischen Umfeld arbeitet. In dieser Rolle sind Sie verantwortlich für die Aufrechterhaltung der hohen Standards in den Zentren und die Gewährleistung eines reibungslosen Betriebs. Sie bieten hervorragenden Kundenservice und arbeiten eng mit dem Team zusammen, um sicherzustellen, dass die Kunden eine unvergessliche Erfahrung haben. Mit umfangreichen Schulungs- und Entwicklungsmöglichkeiten bietet dieses Unternehmen einen spannenden Karriereweg in einem wachsenden Umfeld. Seien Sie Teil eines Teams, das Spaß und gesunde Konkurrenz fördert.

Benefits

Zugang zu Ausbildungsprogrammen

Zusätzliche Urlaubstage

Monatliche Spielgutscheine

30% Rabatt auf Essen und Getränke

50% Rabatt auf Essen während der Arbeit

Unterstützungsprogramm für Teammitglieder

Finanzielle Auszeichnungen für langjährige Mitarbeit

£15 Spende an Barnardo's bei Abschluss der Einarbeitung

Erweiterte Elternzeitleistungen

Möglichkeit zur Teilnahme am Gesundheitsplan

Qualifications

• Hervorragende Kundenservice- und Kommunikationsfähigkeiten.
• Flexibilität mit Arbeitszeiten und Schichten.

Responsibilities

• Wartung hoher Standards in unseren Zentren.
• Zusammenarbeit mit Teammitgliedern zur Behebung von Problemen.

Skills

Kundenservice

Kommunikationsfähigkeiten

Flexibilität

Problemlösungsfähigkeiten

Education

Grundkenntnisse in Lesen und Schreiben

Job description

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About the role

Are you a dab-hand in DIY and general maintenance?

Are you looking for a fun and fast-paced environment to work in, with great benefits?

If so, then look no further!

The Why...

Join Hollywood Bowl Group as a Facilities Team Member. In return, you'll get:

• The opportunity to earn an extra 50p per hour, paid monthly
• Access to apprenticeship programmes and in-house management training
• Optional pension plan
• Additional holiday days with length of service, up to five days
• Ongoing training and development, with opportunities for career advancement
• Free game vouchers every month
• 30% discount on food and drink for you and up to five friends
• 50% off food when working
• Access to our Team Member Support Programme, including counselling, life coaching, cognitive behaviour therapy, and Mental Health First Aiders
• Financial long service awards
• A £15 donation to Barnardo's upon completing induction
• Enhanced maternity, paternity, adoption, and shared parental leave benefits
• Opportunity to join our healthcare cash plan

The What...

We need a highly motivated Facilities Team Member to work alongside our centre team. Your responsibilities include maintaining high standards at our centres and ensuring our lanes are operational. You will liaise with team members and customers regarding any faults experienced at the centre.

We provide thorough induction and ongoing training to prepare you for success and offer opportunities for career progression into management.

Your professional and engaging customer service, combined with high energy and enthusiasm, will ensure our customers enjoy a memorable experience.

To be a successful Facilities Team Member, we want to see:

• Excellent customer service and communication skills
• High energy and ability to work in a fast-paced environment
• A friendly, supportive, and helpful team player
• Flexibility with working hours and shifts
• Basic literacy and numeracy skills
• Proactive problem-solving skills
• A proactive approach to maintaining equipment and standards

The Who...

Hollywood Bowl Group is passionate about bringing families and friends together for affordable fun and healthy competition.

Since our listing on the stock market in 2016, we have grown to 75 centres across the UK and 15 in Canada, operating under the Hollywood Bowl, Putt & Play, and Splitsville brands. We continue to expand, opening approximately three new sites each year.

We value diversity and inclusion, committed to creating a workplace that promotes equal opportunities. We believe that a diverse and inclusive environment makes us more relevant, competitive, and resilient.