Facilities Team Leader (Domestic Services)

University of Nottingham; Nottingham; On-site; GBP 24,000 - 28,000; Full time

Job summary

The University of Nottingham seeks a Facilities Team Leader to manage domestic services at the Medical School. Responsibilities include supervising staff, ensuring maintenance, and providing excellent customer service. The role offers a competitive salary and excellent benefits.

Benefits

27 days holiday allowance

Employee Assistance Programme

Supplier discounts

State of the art sports facilities

Uniform provided

Qualifications

• Experience in a customer-facing environment.
• Relevant cleaning experience.
• Experience supervising staff.

Responsibilities

• Inspect infrastructure and report maintenance issues.
• Set up meeting rooms and ensure supplies.
• Supervise cleaning team and maintain standards.

Skills

Customer Service

Supervision

Maintenance

Job description

Facilities Team Leader (Domestic Services)

Area
Domestic Services

Location
University Park

Salary
£24,727 to £27,720per annum. £13.12 to £14.71 per hour. Posts will initially be offered at the minimum salary point with progression to the higher salary point achieved through an annual incremental pay rise.

Closing Date
Tuesday 27 May 2025

Reference
NHE156325

The University of Nottingham has been providing an outstanding student experience for over 140 years and is a leading university of worldwide significance with established campuses in UK, China and Malaysia.

Your role as Facilities Team Leader

We are looking for an experienced and customer focused Facilities Team Leader to join our team at the Medical School in the Queens Medical Centre (QMC). Main duties will include inspecting the infrastructure of the buildings, reporting maintenance issues and setting up meeting rooms ensuring adequate supplies of consumables are available for teaching and conferences.

You will also lock and unlock designated areas of the building issuing and receiving keys from staff and contractors ensuring relevant policies and procedures are adhered to at all times. A large part of this role includes being the first point of contact for visitors to the area which includes dealing with large numbers of enquiries face to face, by phone and by e-mail ensuring excellent customer service is always achieved. You will be responsible for maintaining the cleaning standards within the area and will induct, train and supervise the cleaning team carrying out appraisal conversations as required.

Candidates should have experience of working in a similar customer facing environment and have relevant cleaning experience. You will also have experience of supervising staff and ideally have basic maintenance experience and knowledge of fire and security alarm systems.

Further details regarding the duties for this post can be found on the attached job role profile.

What’s in it for you?

• An excellent holiday allowance of 27 days per year plus additional university closure days and bank holidays
• Ongoing support to develop your skills, career and gain industry recognised qualifications
• Employee Assistance Programme and Counselling Service - 24/7 support.
• Supplier discounts, travel, and reward schemes.
• Staff Networks, events and activities and state of the art sports facilities.
• A permanent post for 52 weeks of the year plus the tools you need to do a great job.
• Uniform provided.

Hours of work are 36.25 hours per week, working 5 days out of 7 to be arranged (mainly Monday to Friday) with hours worked between 6.00am-2.45pm on Monday, Wednesday and Thursday and 6.00am-1.00pm on Tuesday andFriday. Flexibility will be required. This is a permanent, full time post.

The successful candidate for this post will be expected to attend the Estates and Facilities training courses which run Monday to Friday mornings. Further details will be given at interview.

All of our vacancies are available to view at:

https://www.nottingham.ac.uk/jobs/home.aspx

Our university is a supportive, inclusive, caring and positive community. We welcome those of different cultures, ethnicities and beliefs – indeed this very diversity is vital to our success, it is fundamental to our values and enriches life on campus. Learn more about the university commitment to Equality, Diversity and Inclusion .

We want you to succeed in our recruitment process and have published Candidate Guidance for you to access information and support on application and interview process.

We offer a range of benefits, visit Your Benefits website to learn what we can offer you.

We welcome applications from UK, Europe and from across the globe and we want to make your transition to living in the UK as smooth as possible. Visit the Moving to Nottingham page to find out more.

Your application will be considered on an equal basis, subject to the relevant permission to work in the UK as set out by UK Visas & Immigration .