Facilities Team Leader

ameygroupi; South Littleton; Remote; GBP 35,000 - 41,000; Full time

Benefits offered by this job

Remuneration

Career Growth

Training Opportunities

Holidays

Pension

Flexible benefits

Exclusive Discounts

Give Back to community

Family friendly policies

Job summary

Amey is seeking a Reactive Facilities Team Leader to oversee day-to-day reactive maintenance across the HMP Long Lartin estate, ensuring safety, efficiency and contract KPIs are met. You will lead a team of maintenance operatives and engineers, prioritising workloads and delivering excellent service.

The role is site-based, with weekend work on a rota and a 15% basic salary allowance where applicable. IOSH Managing Safely is preferred, with development opportunities across Amey’s facilities

Qualifications

• Experience supervising maintenance teams in facilities management or building services.
• Experience managing reactive maintenance operations and coordinating multiple workstreams.
• Strong understanding of health and safety legislation and safe working practices.
• Excellent organisational skills with the ability to prioritise workloads under pressure.
• Proven leadership and people management experience.
• Strong communication and stakeholder management skills.
• Experience using CAFM systems.
• Knowledge of building fabric and M&E maintenance activities.
• Ability to make informed decisions in a fast-paced environment.
• IOSH Managing Safely qualification preferred.

Responsibilities

• Supervising and coordinating a team of facilities operatives and engineers delivering reactive maintenance works.
• Managing and prioritising maintenance requests to meet SLAs and KPIs.
• Allocating work activities, monitoring progress and ensuring quality.
• Responding to emergencies and urgent maintenance issues with minimal disruption.
• Regular inspections to ensure health and safety compliance and standards.
• Supporting the Facilities Manager in planning resources and workloads.
• Ensuring maintenance records are kept within CAFM systems.
• Identifying recurring issues and improving reliability to reduce reactive maintenance.
• Leading the team to deliver high standards of customer service and operational excellence.
• Promoting safe systems of work and health and safety culture on site.
• Liaising with HMPPS stakeholders to meet operational requirements.
• Checking and approving timesheets per company procedures.
• Supporting wider facilities management activities and continuous improvement initiatives.

Skills

Team leadership

Supervising maintenance teams

Health and safety knowledge

CAFM systems experience

Stakeholder management

Education

IOSH Managing Safely

Tools

CAFM systems

Job description

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We have a fantastic opportunity for a permanentReactive Facilities Team Leader to join our Ministry of Justice (MoJ) account at HMP Long Lartin, this role is based on-site.

The base salary is between £35,143 - £41,341 dependant on experience.

The standard hours of work are 39 hours per week, across 7 days as a weekend shift pattern is in place, covering 1 in 3 weekends

There is a need to work some weekends on a rota basis and with an additional allowance of 15% of basic salary.

At Amey, we're supporting our justice client, His Majesty's Prison and Probation Service (HMPPS), by providing them with safe, clean and efficient prisons. By using our facilities management expertise, we help keep 60 secure premises across England and Wales running smoothly.

The Reactive Facilities Team Leader will oversee the day-to-day delivery of reactive maintenance activities across the prison estate, ensuring repairs are completed safely, efficiently and in line with contractual service levels. The role is responsible for leading a team of maintenance operatives and engineers, prioritising workloads, responding to urgent maintenance issues and ensuring excellent customer service is delivered across the site.

You will be responsible for:

• Supervising and coordinating a team of facilities operatives and engineers delivering reactive maintenance works.
• Managing and prioritising maintenance requests to ensure service level agreements and contractual KPIs are achieved.
• Allocating work activities, monitoring progress and ensuring work is completed to the required quality standards.
• Responding to emergency situations and urgent maintenance issues, ensuring minimal disruption to prison operations.
• Conducting regular inspections of completed works to ensure compliance with health and safety legislation and company standards.
• Supporting the Facilities Manager in planning resources, managing workloads and driving operational performance.
• Ensuring maintenance records and job information are accurately maintained within CAFM systems.
• Identifying recurring issues and implementing solutions to improve reliability and reduce reactive maintenance demand.
• Leading and motivating the team to deliver a high standard of customer service and operational excellence.
• Ensuring safe systems of work are followed at all times and promoting a strong health and safety culture across the site.
• Liaising closely with HMPPS stakeholders and site management to manage expectations and ensure operational requirements are met.
• Checking and approving timesheets in accordance with company procedures.
• Supporting wider facilities management activities and contributing to continuous improvement initiatives.

We want to hear from you if you have/are:

• Previous experience supervising maintenance teams within a facilities management, building services or estate maintenance environment.
• Experience managing reactive maintenance operations and coordinating multiple workstreams.
• Strong understanding of health and safety legislation and safe working practices.
• Excellent organisational skills with the ability to prioritise workloads and perform effectively under pressure.
• Proven leadership and people management experience.
• Strong communication and stakeholder management skills.
• Experience using Computer Aided Facilities Management (CAFM) systems.
• Knowledge of building fabric and M&E maintenance activities.
• Ability to make informed decisions in a fast-paced operational environment.

Ideally you will hold an IOSH Managing Safely qualification or equivalent and have experience working within a highly regulated environment.

In addition to this, it would be desirable if you have experience within custodial, healthcare, defence or other critical facilities environments to help you hit the ground running, although this is not essential as we will provide you with the required development you need to bring you up to speed.

We welcome applications from a diverse range of candidates.

Prison Security Clearance will be required (Amey will support you through this process).

Our benefits

• Remuneration - Enjoy a competitive annual salary with the potential for yearly reviews to ensure you’re rewarded for your contributions.
• Career Growth: Shine in your career with advancement opportunities to roles like Facilities Management.
• Training Opportunities - Unlock your potential with comprehensive training, including fully funded leadership programs tailored to your personal growth.
• Holidays - Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further days.
• Pension - Generous pension scheme, with extra contributions from Amey.
• Flexible benefits Customise your benefits with options such as insurance benefits, Cycle2Work scheme and access to discounted gym membership.
• Exclusive Discounts - Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter.
• Give Back to community - Two Social Impact Days each year, for volunteering and fundraising opportunities.
• Family friendly policies for new parents or if you provide care for a dependant.Membership of our Affinity Networks who connect, support and inspire diverse communities within Amey.

About Amey

Who weare

Amey is a global, integrated infrastructure consultancy and operations partner. We design, deliver, protect, andmaintaincritical assets and systems.

What we do

We advise, design, finance, deliver, and enhance civic, transport, and defence systems. By combining strategic intelligence, engineering, infrastructure finance, and operationalexpertise, we create secure, resilient, compliant, and high-value outcomes across the lifecycles of new and legacy assets.

To find out more visit our website amey.co.uk/careers

Application Guidance and Diversity & Inclusion

At Amey we constantly evolve how we work to reflect the different needs and backgrounds of our employees. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We believe everyone deserves an opportunity to shine.

As a disability confident leader, we’re proud to guarantee applicants with a disability an interview if they meet the minimum requirements for the role.

Please contact our recruitment team at [e-mail] to discuss any access needs, reasonable adjustments or additional support that you may require at any point during the recruitment process.