Facilities Supervisor

Medirest; Newark on Trent; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in healthcare services is seeking a dedicated Facilities Supervisor to oversee the Portering Services team. The ideal candidate will have experience in managing large teams and a strong commitment to high standards of patient care and safety. This full-time position offers opportunities for career progression in a supportive and inclusive environment.

Qualifications

• Experience supervising large teams and managing rotas.
• Knowledge of Health & Safety and infection control.
• Ability to effectively communicate with patients and healthcare staff.

Responsibilities

• Supervising and leading the Portering Services team.
• Planning and producing rosters for team deployment.
• Ensuring compliance with Health & Safety standards.

Skills

Leadership

Communication

Customer Service

Health & Safety

Education

GCSE in English and Maths

Tools

Microsoft Office

Job description

We're currently recruiting a dedicated Facilities Supervisor to help ensure the smooth running of operations in Healthcare on a full-time basis, contracted to 37.5 hours per week.

As a Facilities Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards employees who go beyond expectations.

Could you bring your spark to Healthcare? Here's what you need to know before applying:

Your key responsibilities will include:

• Supervising and leading the Portering Services team at the Hospital.
• Coordinating, motivating, training, and working with your team to provide quality service.
• Planning and producing rosters for effective team deployment, monitoring attendance, and adhering to sickness and absence procedures.
• Training and developing your team according to company policies and legislation, ensuring training records are maintained accurately.
• Prioritizing high standards of customer service, promptly addressing complaints, and implementing measures to prevent recurrence.
• Fostering effective communication and relationships within your team, colleagues, and customers.
• Using machinery safely and in accordance with regulations and company policies.
• Ensuring compliance with Health & Safety standards and maintaining hygiene levels to provide a safe environment.
• Managing security processes within your duties, following company procedures.

Our ideal Portering Supervisor will:

• Have experience supervising large teams, managing rotas, performance reviews, and return-to-work interviews.
• Work well under pressure, both independently and as part of a team, with flexibility to meet business needs.
• Be quality-driven with knowledge of Health & Safety and infection control.
• Possess good IT skills, proficient in Microsoft Office, and educated to GCSE level in English and Maths.
• Be passionate about patient care and able to communicate effectively with patients, visitors, and healthcare staff.
• Be confident working in a hospital environment, understanding that you may encounter patients who are unwell or distressed.
• This position is subject to a Disclosure & Barring Service check; costs will be covered by the employer.

Part of Compass Group UK&I, Medirest provides a range of hotel services, including catering, domestics, portering, security, and reception, at over 130 NHS Trusts and private hospitals.

We are committed to fostering an inclusive environment where everyone can be themselves and has equal opportunities to grow. We celebrate diversity and aim to make all team members feel valued, empowered, and able to thrive.