Facilities Supervisor

Airborne Comrades Association; Greater London; Hybrid; GBP 35,000 - 39,000; Full time

Benefits offered by this job

Shift allowance

Job summary

The Royal College of Music in London is seeking a proactive Facilities Supervisor to join our Estates & Facilities team. You will lead the facilities team on shift, oversee operational activities, coordinate room setups, and manage service requests while maintaining high standards of safety, security and housekeeping across the campus.

The post is a full-time fixed-term role of 6 months, with duties including acting as Duty Manager outside regular hours and responding to incidents and

Qualifications

• Experience supervising teams or operational processes within facilities, security or customer service.
• Excellent communication and organisational skills.
• Confident using systems such as Outlook.
• Ability to stay calm under pressure and make informed decisions in emergencies.
• Manual handling training is essential; First Aid, Fire Marshal or Health & Safety qualifications are advantageous.

Responsibilities

• Lead the facilities team on shift, overseeing operational activities and room setups.
• Manage service requests and maintain safety, security and housekeeping standards across the campus.
• Act as Duty Manager outside regular hours, responding to incidents and emergencies.

Skills

Team supervision

Communication

Organisational skills

Emergency decision making

Calm under pressure

Tools

Outlook

Job description

Founded in 1882, The Royal College of Music (RCM) is a world leading music conservatoire with a prestigious history and contemporary outlook. Our excellence was recognised by the 2026 QS World University Rankings, in which we were ranked as the No. 1 institution in the UK and Europe, and second globally, for both Music and Performing Arts. The College has held global first and second positions in Performing Arts for five successive years, while Music is a new subject introduced to the rankings in 2024.

We are seeking a proactive and organised Facilities Supervisor to join our Estates & Facilities team. As a Facilities Supervisor, you will lead the facilities team during your shift, overseeing operational activities, coordinating room setups, managing service requests, and maintaining high standards of safety, security, and housekeeping across the campus. You will act as Duty Manager outside regular office hours, responding to incidents and emergencies while ensuring a safe and welcoming environment for students, staff, and visitors.

The successful candidate will have experience supervising teams or operational processes within a facilities, security, or customer service environment. You will possess excellent communication and organisational skills, be confident using systems such as Outlook, and demonstrate the ability to remain calm under pressure and make informed decisions in emergency situations. Manual handling training is essential, while First Aid, Fire Marshal, or Health & Safety qualifications are advantageous.

This full-time role operates on a shift rota, including some evenings and weekends, with an additional shift allowance payable. If you thrive in a fast-paced environment and enjoy leading teams to deliver outstanding service, we would love to hear from you.

This post is offered on a fixed-term basis for 6 months and is immediately available.

Salary: Grade 6, £35,381 - £39,107 per annum plus Shift Allowance of £4,886 per annum. Appointments will normally be made to the first point of the grade.

Job reference number: 203-26

Closing date: 9am Tuesday 22 September 2026

Interview date: Thursday 1 October

For full details of this position please read the Applicant Information Pack, available to download from the RCM website: www.rcm.ac.uk/jobs

Related information

• Download 203 26 Facilities Supervisor Applicant Information Pack