Facilities (Soft Services) Manager

Chemring Countermeasures; Salisbury; On-site; GBP 45,000 - 65,000; Full time

Job summary

Chemring Countermeasures in the United Kingdom is seeking an experienced Facilities (Soft Services) Manager to lead soft services across the site, ensuring safety, compliance and efficiency. Reporting to Head of Maintenance & Facilities, you will oversee facilities operations, site services, security, waste, grounds maintenance and contractor management to support operations.

You will develop continuous improvement, manage budgets, ensure statutory inspections, records and documentation, and

Qualifications

• Technical, apprenticeship or professional qualification in Facilities Management, Building Services, Engineering or a related discipline.
• Significant experience in Facilities, Site or Building Management.
• Proven experience managing multidisciplinary teams.
• Strong understanding of Health, Safety and Environmental legislation.
• Experience managing contractors and service providers.
• Experience delivering maintenance, repair and improvement projects within agreed budgets and timescales.
• Excellent planning, organisational and stakeholder management skills.
• IWFM membership or other relevant professional accreditation.

Responsibilities

• Lead, develop and manage the Facilities team, ensuring high standards of service delivery.
• Manage Facilities Team Leaders, supporting performance, development, succession planning and resource management.
• Ensure all buildings, facilities, infrastructure and site services are maintained to a safe, compliant and operational standard.
• Promote a positive Health, Safety and Environmental culture across all Facilities activities.
• Ensure statutory inspections, testing and maintenance activities are completed and appropriately recorded.
• Develop and implement sustainability initiatives to reduce energy consumption and waste.
• Manage facilities budgets and identify opportunities for cost savings and efficiencies.
• Oversee contractor performance, service agreements and Permit to Work compliance.
• Collaborate with internal stakeholders to deliver infrastructure improvements and operational priorities.
• Lead and manage site physical security, including access control, visitor management, CCTV and guarding services.
• Manage waste operations, ensuring compliance with environmental legislation and company requirements.
• Oversee grounds maintenance, engineering stores and general site support services.
• Maintain site infrastructure records, drawings, servicing schedules and statutory documentation.
• Monitor facilities performance and develop improvement plans to enhance service delivery.
• Act as the primary point of contact for Facilities Management across the business.

Skills

Facilities Management

Contractor management

Health & Safety knowledge

Security management

Waste management

Grounds maintenance

Stakeholder management

Planning & organisation

Problem solving

Education

Facilities/Building Services Engineering degree or equivalent

HNC/HND or degree in FM/Building Services

IOSH/NEBOSH qualification

IWFM membership or accreditation

Tools

CMMS systems

Microsoft Office

Job description

Employment Type

Full Time

Application Start Date

18-08-2026

Application End Date

01-09-2026

Country

United Kingdom

Work Style

On-site

Aerospace and defence

Category

Facilities

Experience

.

Education

.

Description

Facilities (Soft Services) Manager

Chemring Countermeasures is a world-leading and innovative company, designing and developing advanced countermeasure solutions that protect armed forces around the globe. As part of the Chemring Group, we combine the strength of a global organisation with the agility and innovation of a specialist business.

We are looking for an experienced Facilities (Soft Services) Manager to lead and develop our Facilities function, ensuring our site remains safe, compliant, efficient and fit for the future.

Overview of the role

Reporting to the Head of Maintenance & Facilities , you will take ownership of all soft services and facilities operations across the site. This is a varied leadership role encompassing facilities management, site services, security, waste operations, grounds maintenance, contractor management and workplace services.

You will play a key role in supporting business operations, driving continuous improvement and ensuring compliance with all relevant legislation and company standards.

Responsibilities

• Lead, develop and manage the Facilities team, ensuring high standards of service delivery.
• Manage Facilities Team Leaders, supporting performance, development, succession planning and resource management.
• Ensure all buildings, facilities, infrastructure and site services are maintained to a safe, compliant and operational standard.
• Promote a positive Health, Safety and Environmental culture across all Facilities activities.
• Ensure statutory inspections, testing and maintenance activities are completed and appropriately recorded.
• Develop and implement sustainability initiatives to reduce energy consumption and waste.
• Manage facilities budgets and identify opportunities for cost savings and efficiencies.
• Oversee contractor performance, service agreements and Permit to Work compliance.
• Collaborate with internal stakeholders to deliver infrastructure improvements and operational priorities.
• Lead and manage site physical security, including access control, visitor management, CCTV and guarding services.
• Manage waste operations, ensuring compliance with environmental legislation and company requirements.
• Oversee grounds maintenance, engineering stores and general site support services.
• Maintain site infrastructure records, drawings, servicing schedules and statutory documentation.
• Monitor facilities performance and develop improvement plans to enhance service delivery.
• Act as the primary point of contact for Facilities Management across the business.

Right to live and work in the UK.

• Relevant technical, apprenticeship or professional qualification in Facilities Management, Building Services, Engineering or a related discipline.
• Significant experience in Facilities, Site or Building Management.
• Proven experience managing multidisciplinary teams.
• Strong understanding of Health, Safety and Environmental legislation.
• Experience managing contractors and service providers.
• Experience delivering maintenance, repair and improvement projects within agreed budgets and timescales.
• Excellent planning, organisational and stakeholder management skills.
• Ability to develop innovative solutions to operational challenges.
• HNC, HND or Degree in Facilities Management, Building Services, Mechanical Engineering or similar.
• IOSH or NEBOSH qualification .
• IWFM membership or other relevant professional accreditation.
• Experience managing security, waste management and grounds maintenance services.
• Experience using Microsoft Office and CMMS systems.

This role will be worked over a 4.5 day week; Monday to Thursday 08:00 – 16:45 and Friday 08:00 – 12:30.

Due to the Explosive Regulations Act 2014, can you confirm you are 18 or over?

Due to the Explosive Regulations Act 2014, can you confirm you are 18 or over? * Required

Disclaimer

Due to the nature of this business, you will be required to complete mandatory drugs and alcohol testing (upon starting and randomly thereafter) and complete security to a BPSS (DBS and reference check) standard prior to starting in accordance with the Explosive Regulation Act 2014. Do you accept this? * Required

I certify that the information contained in this application is correct to the best of my knowledge. I understand that to falsify information is grounds for refusing to hire me, or for discharge should I be hired.

Location

Will you be able to reliably commute or relocate to Salisbury, Wiltshire for this job? * Required

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