Facilities – Soft Services – General Assistant

Salisbury Group; Bath; On-site; GBP 18,528 - 21,283; Full time

Benefits offered by this job

Full training provided

Support to complete relevant qualifications

Job summary

A leading facilities management firm in Bath is seeking a Facilities – Soft Services – General Assistant to support the delivery of high-quality services. The role includes cleaning, catering, and portering, requiring a reliable individual with a positive attitude and a full UK driving licence. The successful candidate will undergo extensive training and support to excel in a dynamic team environment, providing essential services across multiple locations and contributing to the overall well-being of the establishment.

Qualifications

• Experience in cleaning, catering, or portering within a commercial setting.
• Ability to carry out physically demanding tasks.
• Full UK driving licence is essential.

Responsibilities

• Perform routine, periodic, and reactive cleaning.
• Support food and drink services and manage stock.
• Transport equipment and supplies between Atlas locations.

Skills

Cleaning

Catering

Portering

Communication

Time management

Education

NVQ Level 3 Food Hygiene

Tools

Company vehicle

Job description

About The Role

Shift Pattern 1: A 4 on / 4 off rolling rota, with shifts between 07:00 and 17:00.

Shift Pattern 2: A 4 on / 4 off rolling rota, with shifts between 10:00 and 20:00.

Hourly Rate - Monday to Friday hourly rate: £13.45 per hour; Saturday hourly rate: £14.45 per hour; Sunday: £15.45 per hour.

Location: Midford Road, Bath, BA2 5RP.

As a Facilities – Soft Services – General Assistant, you will be an integral part of Atlas, supporting the delivery of high-quality soft services across multiple Atlas locations within the Bath & North East Somerset area. Working closely with the Soft Services Team Leader and wider Facilities colleagues, you will help ensure Atlas environments are safe, clean, well-organised and fully compliant with required standards. This is a varied, hands-on role covering cleaning, catering and portering, supporting the smooth day-to-day operation of Atlas sites.

Your responsibilities will include routine, periodic and reactive cleaning across a range of operational areas, supporting food and drink services, managing stock and goods-in, and transporting equipment and supplies between Atlas locations using a company vehicle.

This role is well suited to someone who enjoys variety, takes pride in maintaining high standards, and understands the importance of teamwork in a fast-paced environment. You will receive full training, including mandatory health and safety, infection control and cleaning techniques, and will be supported to complete relevant qualifications where required.

At Atlas, our values underpin everything we do. In this role, you will be expected to demonstrate Care, Think and Do in how you approach your work, your colleagues and the environments you support.

About You

You are reliable, practical and take pride in doing your job properly. You understand the importance of maintaining clean, safe and well-run environments and are happy to support a wide range of operational tasks.

You will ideally have experience in cleaning, catering or portering within a commercial or operational setting, along with a flexible and positive approach to work. You are comfortable carrying out physically demanding tasks, managing your time effectively, and adapting to changing priorities.

You communicate clearly, follow procedures carefully, and understand the importance of confidentiality, infection control and health & safety. A full UK driving licence is essential, as the role involves travel between Atlas locations.

Successful candidates will be required to agree to an Enhanced DBS check and to complete all relevant pre-employment and compliance checks in line with Atlas policies.

You are also willing to undertake further training, including NVQ Level 3 Food Hygiene if not already qualified, and you take responsibility for maintaining your skills and knowledge.

Most importantly, you are someone who:

• Cares about quality and doing things the right way
• Thinks about safety, consistency and continuous improvement
• Does what needs to be done to support Atlas operations and colleagues

If you are looking for a practical, hands-on role where your contribution is valued and you can be part of a supportive, values-led organisation, this could be the role for you.

About The Company

Who are we?

Atlas is a family of people drawn together by a passion for creating happiness in others.

Founded in 1986 and 100% owned by our employees, we are now one of the fastest-growing business support companies in the UK, providing cleaning, security, pest and other support services to a wide range of companies, from globally recognised brands to small local businesses. Our success is down to one thing; the passion and commitment of our extended family, who together we deliver happiness across thousands of client sites every single day. To ensure we remain focused on our purpose as we grow, we recruit first and foremost on our values so for those committed to living them alongside us, there is no better place to work.

Our Purpose

To create happiness in ourselves and others

We approach work and life with a sense of fun, optimism and belief, and strive to have a positive impact on the world around us. We show kindness and compassion to all those we meet, ensuring everyone is safe and healthy. We deliver on our promises and go the extra mile every day.

Our Values

We are a family

Just like any other family, we laugh, cry, celebrate and commiserate together. We may come from many different backgrounds, but we’re always there when it really matters. Whether it’s with practical help and support, or simply a mug of tea and a shoulder to cry on.

Sharing makes us stronger

Knowledge is more powerful when its shared. Which is why we share everything - our ideas, our expertise, our news and most-of-all our time. Show humility. Share and work together, and anything is possible.

Own your space

You are Atlas. Don’t be afraid to make decisions. Use your time wisely and treat every pound as if it was coming from your own pocket.

Be honest. Always.

Have the courage to do the right thing, even when no-one is watching. Whether it’s owning up to a mistake, having a difficult conversation, or simply arguing a point you feel passionate about. Be yourself. Authenticity breeds trust. Trust brings happiness.

Treat clients like our best friends

If we’re a family, then our clients are our best friends. Friends who you can be completely open and honest with, because they trust you to put their interests first. We take the time to listen to what’s going on in our clients lives and pull out all the stops to make them feel happy.

Start with Wow

And never settle for less. Create time to focus on quality and prioritise long-term solutions over short-term fixes. Constantly seek opportunities to learn from others, and if something doesn’t make sense, shout. Always ask yourself if there is more we can do to bring happiness to those around us.

Don\'t just talk. Do.

We are a business that thrives on doing. The more we do, the more we succeed. Embrace change. Keep it simple. Keep meetings short. Plan just enough to succeed. And then get on with it.

Atlas commits to be an Equal Opportunities Employer and as such aims to ensure that no employee or job applicant receives less favourable treatment or are placed at a disadvantage by imposed conditions or requirements which cannot be shown to be justified because of a protected characteristic. Atlas strives to see its workforce broadly reflecting the community in which its operation is based.