Facilities Officer

The Productivity Institute, LLC; Newcastle upon Tyne; On-site; GBP 27,000 - 30,000; Full time

Job summary

An established industry player is seeking a Facilities Officer to enhance its operational efficiency across the UK. This role involves coordinating daily facility needs, managing CAFM systems, and ensuring the quality and standardization of a diverse portfolio of offices. The ideal candidate will possess strong communication skills and a proactive mindset to implement innovative solutions. With a focus on employee development and a rich benefits package, this position offers a fantastic opportunity for growth in a dynamic environment. Join a team dedicated to providing exceptional service and making a significant impact in facilities management.

Benefits

Birthday Off

Onsite Coffee Shop

Discounted Gym Memberships

Private Healthcare

Employee Referral Cash Rewards

Discounts on Alarm Systems

Enhanced Maternity and Paternity Scheme

Cycle to Work Scheme

Qualifications

• 1 year experience in facilities management is required.
• Excellent communication and organizational skills are essential.

Responsibilities

• Coordinate daily facility needs and ensure documentation is maintained.
• Manage CAFM systems and plan maintenance visits within SLAs.

Skills

Facilities Management

Communication Skills

Problem Solving

MS Excel

MS PowerPoint

CAFM Systems

Organizational Skills

Ability to Work Under Pressure

FM Certifications

IOSH Certification

Education

Relevant FM Certifications

Tools

CAFM Systems

Job description

Facilities Officer

Newcastle, NE12 8BU

Full Time

Salary: £27,000 - £30,000 per annum

Working hours: 40 hours per week

Holidays: 21 days holidays (increases to 23 days after 12 months’ service) + bank holidays.

Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 million families and small businesses across 17 countries in Europe and Latin America. Our mission is to provide our customers peace of mind by protecting what matters most to them.

Role Summary:

The selected candidate will be in charge of coordinating the daily needs of facilities to provide exceptional service and business support in order to contribute to the continued growth and success of the Business. The selected candidate will report directly to the Facilities Manager and be responsible for coordinating the daily needs of facilities around the UK. When required, this candidate will also need to be able to travel around the UK to inspect Verisure branches, to identify risks and opportunities towards standardization of our portfolio.

This position offers a great opportunity for a highly motivated, skilled professional, looking for an opportunity to develop a career in FM.

Job Description:

• Ensure documentation is maintained and readily available using CAFM systems.
• Manage CAFM system as key user including PPM records, reactive and reporting.
• Actively identify/implement innovation across the estate to enhance performance and continue to meet business expectations.
• Plan and arrange call outs, maintenance visits, reactive works within SLAs.
• Attend and actively participate in monthly Contract Review meetings.
• Familiarise with daily operations and the specific scope of the contracts e.g. which contractor covers services.
• Coordination of BAU need for a portfolio of offices, circa 175,000 sq. ft. around the UK.
• Planification of facilities growth for a high pace and dynamic company.
• Ensure quality and standardization of our facilities portfolio.
• Suppliers’ relation and evaluation.
• Contract management at basics.

Person Specification:

• Promote and maintain Verisure’s culture throughout.
• Communicate effectively and build/maintain relationships at all levels with internal and external persons.
• Answer calls and emails in a professional and timely manner.
• Attend and participate in any relevant training courses.
• Attend regular role specific meetings to share best practice.

Finance:

• Raise Purchase Requisitions when required (PR).
• Goods receipt (GR) relevant purchase order when services or goods have been received.
• Review quotes ensuring cost is within agreed rates with supplier.
• Complete invoice cost code splits for grouped invoices such as waste service line.

Skills and Experience:

• One year experience in facilities management.
• Excellent communication skills and the ability to converse with stakeholders from all areas of the business.
• An open mindset and vision to design and execute procedures effectively.
• Availability to travel on a monthly basis, when needed.
• Comfortable MS Excel and PowerPoint skills.
• Experience with CAFM systems is desired.
• Organised.
• Enthusiastic.
• Problem solving.
• Ability to work under pressure.
• FM related certifications are advantageous.
• IOSH preferred.

Benefits Package: At Verisure, we value our team members and offer a comprehensive benefits package to enhance your experience:

• Enjoy your birthday off as a special treat.
• Satisfy your cravings at our onsite coffee shop and our canteen.
• Stay active with discounted gym and health club memberships.
• Access private healthcare with BUPA and MediCash cash plan.
• Unlock a world of freebies and discounts with PerkBox.
• Earn cash rewards through our employee referral program.
• Enjoy discounts on our alarm systems.
• Enhanced maternity and paternity scheme.
• Contribute to a greener lifestyle with the Cycle to Work Scheme.

Verisure Career Opportunities: A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to support you develop new skills.

With over 35 years of insight, experience, and innovation, Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity. Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry. We have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers.

Diversity & Inclusion: Verisure is an equal opportunities employer. We recognize the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an inclusive and collaborative culture and empower all employees to succeed and grow. Please reach out to us if you have any specific requirements throughout the recruitment process, we are happy to help.

Ready to join our team and make your dream job a reality? Apply today and we’ll get in touch!

Be you. Be more. Be Verisure.

All employees must complete a DBS check, provided by Verisure to all successful candidates.