Facilities Officer

Wiltshire Police; Devizes; On-site; GBP 40,000 - 54,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays

Flexi hours scheme

Free On-Site Gym membership

Physical and mental well-being support

Generous Pension scheme

Job summary

Wiltshire Police is seeking a dedicated Facilities and Estates professional to join our centralised team. You will oversee facilities across several sites, act as the initial contact for inquiries, and ensure maintenance and compliance with health and safety standards.

A full UK driving licence is required, with opportunities for career development and a supportive environment. You will manage inspections, coordinate maintenance activities, and work closely with a centralised service to minimise

Qualifications

• Experience in facilities management, estates management, building maintenance, or a similar environment.
• Ability to deliver excellent customer service and build positive working relationships.
• Experience monitoring and maintaining buildings, grounds, and associated equipment.
• Ability to work independently, use initiative, and prioritise tasks.
• Strong teamwork skills with the ability to work collaboratively across a centralised service.
• Knowledge of health and safety requirements and statutory compliance obligations.
• Experience carrying out inspections, assessments, or maintenance-related activities.
• A full UK driving licence is required.

Responsibilities

• Providing a flexible, adaptable, and customer-focused facilities service across multiple sites.
• Acting as a first point of contact for customers and responding to facilities-related enquiries.
• Carrying out proactive assessments, inspections, and monitoring of premises and facilities.
• Supporting maintenance activities, porterage, and manual handling tasks.
• Managing and monitoring buildings, grounds, mechanical and electrical plant, and equipment.
• Working independently while collaborating closely with a centrally managed Facilities team.
• Helping minimise operational disruption through proactive facilities management.
• Using centralised systems, processes, and working practices to manage services effectively.
• Ensuring facilities and services comply with statutory requirements, health and safety regulations, policies, and procedures.
• Experience in facilities management, estates management, building maintenance, or a similar environment.
• Ability to deliver excellent customer service and build positive working relationships.
• Experience of monitoring and maintaining buildings, grounds, and associated equipment.
• Ability to work independently, use initiative, and prioritise tasks effectively.
• Strong teamwork skills with the ability to work collaboratively across a centralised service.
• Knowledge of health and safety requirements and statutory compliance obligations.
• Experience carrying out inspections, assessments, or maintenance-related activities.
• Ability to adapt to changing operational requirements and support multiple sites when required (a full UK driving licence is required).
• Competence in using systems, processes, and procedures to manage facilities services.

Skills

Facilities management

Estates management

Building maintenance

Customer service

Health and safety

Job description

DSE use (for a substantial part of work), Manual handling

10/09/2026, 12:00

About us

At Wiltshire Police, we are dedicated to making our community a safer place for everyone. Our team is committed to upholding the highest standards of integrity, professionalism, and service. We believe in creating a supportive and inclusive environment where every member can thrive and make a meaningful impact. Whether you’re just starting your career or looking to advance, Wiltshire Police offers a range of opportunities to grow and develop. Join us, and be part of a team that values courage, compassion, and dedication to public service. Help us to keep Wiltshire safe.

Wiltshire has lots of layers - prehistoric stones, wartime bunkers, secret trails and hidden churches. But behind all of that, keeping our community safe across the years are generations of quiet police work. Some of it heroic, some of it worrying, but all of it real.

We’re proud to be an Equal Opportunity employer, and we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone. If there are any adjustments we could make to the recruitment and selection process to support you, please let us know.

About the Role

As part of a centralised Facilities and Estates service, this role supports a one-team, customer-focused approach to facilities management. The aim is to ensure that operational services can focus on their core responsibilities while all aspects of facilities, estates, and soft FM services are effectively managed by the Facilities Management team. The role contributes to the management of Force assets and helps ensure facilities services are anticipated, prioritised, and delivered efficiently across multiple sites.

What You Will Be Doing

• Providing a flexible, adaptable, and customer-focused facilities service across multiple sites.
• Acting as a first point of contact for customers and responding to facilities-related enquiries.
• Carrying out proactive assessments, inspections, and monitoring of premises and facilities.
• Supporting maintenance activities, porterage, and manual handling tasks.
• Managing and monitoring buildings, grounds, mechanical and electrical plant, and equipment.
• Working independently while collaborating closely with a centrally managed Facilities team.
• Helping minimise operational disruption through proactive facilities management.
• Using centralised systems, processes, and working practices to manage services effectively.
• Ensuring facilities and services comply with statutory requirements, health and safety regulations, policies, and procedures.
• Experience in facilities management, estates management, building maintenance, or a similar environment.
• Ability to deliver excellent customer service and build positive working relationships.
• Experience of monitoring and maintaining buildings, grounds, and associated equipment.
• Ability to work independently, use initiative, and prioritise tasks effectively.
• Strong teamwork skills with the ability to work collaboratively across a centralised service.
• Knowledge of health and safety requirements and statutory compliance obligations.
• Experience carrying out inspections, assessments, or maintenance-related activities.
• Ability to adapt to changing operational requirements and support multiple sites when required (a full UK driving licence is required).
• Competence in using systems, processes, and procedures to manage facilities services.

What we offer

• Excellent career development opportunities
• 25 days annual leave plus bank holidays, rising to 30 days
• Flexi hours scheme
• Free On-Site Gym membership
• Physical and mental well-being support
• Generous Pension scheme

Please note, all roles will be subject to a vetting procedure, some roles due to the nature of their work, will require additional security clearance.

Depending on the number of applications received, we reserve the right to close this role early.

We are proud of being a truly inclusive organisation who provides fair and equal consideration to all of our applicants. We encourage and welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, sexual orientation, religions or beliefs and of neuro divergence.

In line with the recruitment process, this vacancy was initially advertised as an internal opportunity for police staff applications only.Having completed that stage,the vacancy is now open to applications from both internal staff and officers.