Facilities Manager (Manchester City Centre - SISTER)

Bruntwood; Greater Manchester; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

28 days holiday + Birthday off

Parking available

Volunteer time

Sabbatical up to 12 months

Healthcare cash plan

Life assurance

Pension up to 8% matched

Retail discounts

Enhanced maternity

Learning loans

Job summary

Bruntwood in Manchester City Centre is seeking a Facilities Manager to join our Operations team, responsible for a cluster of buildings including Sister, Manchester One, 111 Piccadilly. You will own the facilities side, mobilise projects, and lead a seven-person Facilities Team.

Based in a busy centre, you’ll manage hard services, scheduling and maintenance, ensure safety compliance, and coordinate with a Property Manager across twelve buildings to deliver first-time fixes and high standards.

Qualifications

• Experience leading a small to mid-size facilities team.
• Strong track record in managing hard services in commercial property.
• Proven ability to mobilise buildings and coordinate maintenance programs.
• Skilled in coordinating with contractors and internal stakeholders.

Responsibilities

• Contribute to delivering all maintenance tasks to keep safety, functionality and presentation high.
• Lead and develop a seven-person Facilities Team to achieve first-time fixes.
• Collaborate with a Property Manager across twelve buildings.
• Coordinate on-site works, review RAMs, permits, and pre-start/progress meetings.
• Handle customer-reported maintenance and ensure Planned Preventative Maintenance checks.

Skills

Team leadership

Multi-site management

Contractor management

Project coordination

Job description

This role covers a number of buildings in our Bruntwood SciTech portfolio in Manchester City Centre including Sister - a joint venture (JV) between The University of Manchester and Bruntwood SciTech that will transform the University's former north campus into a new neighbourhood and innovation platform.

Based in the heart of Manchester City Centre and set over 4m sq ft,Sister will be recognised internationally as one of the world’s leading applied innovation districts. It will enable resilient and sustainable growth across the city region, creating over 10,000 jobs and delivering over 2m sq ft of office, innovation, retail and leisure spaces, new homes and a variety of nature-led public spaces.

Here’s a video to give you more of an overview of Sister

Job purpose

Due to expansion and an elevation of our service we’ve established a new role, Facilities Manager to work within our Operations teams. We’ve successfully taken on 5 new team members to work across Manchester City Centre and we’re now looking for our final team member to complete the portfolio.

You’ll work side by side with our well established Customer Experience Managers who average at around 5+ years tenure in their roles. Managing the whole customer experience of the building collectively. You’ll look after the hard services of a city centre building cluster with a team of Facilities Team Members, maintaining the highest standards.

Here are some links to the spaces you’ll be looking after:

Sister (Renold, Parisher & Sackville), Manchester One, 111 Piccadilly ,

This role is to take ownership of the facilities side, having a voice and providing direction to projects when it comes to mobilising buildings and scheduling/planning maintenance. As well as supporting, managing and developing a team of maintenance/facilities colleagues.

The role is 37.5 hours a week Monday to Friday, typically 8:30am - 5pm or 9am - 5:30pm

What we’re looking for

• Managing multiple spaces will be important for this role, ideally similar in terms of commercial property.
• This role is managing a team of seven, although managerial experience is important for this role, it’s more around how you manage that’s important to us; we want someone who is supported, keen to help development and compassionate in the way they work. Motivating colleagues and bringing them on the journey of mobilising and maintaining these incredible buildings
• Experience of mobilising buildings will be highly advantageous
• The ability to manage multi-projects, thinking both proactively and reactively to preempt any events but equally react quickly when necessary
• Experience of effectively managing contractors and suppliers, building positive relationships to make sure the best possible outcome is achieved
• Collaborating effectively with internal colleagues.

What you’ll be doing

• Contributing to the delivery of all maintenance related tasks to drive exceptional standards in every corner of the building - from safety and functionality to flawless presentation, inside and out
• Reporting to your General Manager, you'll be leading and developing a motivated team of seven Facilities Team Members to enable them to fully embrace their role in providing a first time fix
• Collaborating with an experienced Property Manager across twelve buildings
• Taking full accountability of any works happening in your buildings, coordinating and managing contractors on site including reviewing RAMs and permits to work, and attending pre-start and progress meetings
• Responsible for dealing with all customer reported maintenance, making sure that Planned Preventative Maintenance (PPM) checks are carried out, following up on remedial works and escalating when required to address issues including electrical, mechanical and ongoing repairs
• Managing compliance and safety using our compliance management system, including fire risk management so we meet our legal and statutory obligations

In addition to the salary shown you will be entitled to a number of other excellent benefits including:

• 28 days holiday plus you get your Birthday off work - and if that’s not enough you can also buy & sell holidays too
• Parking available
• 24 hours a year volunteer time - there are endless opportunities for you to get involved in supporting the causes that matter most to you
• Sabbatical of up to 12 months so you can take a career break after five years with us
• Healthcare cash plan for all colleagues, so you can claim back medical expenses like optical, dentist & physiotherapy. We also offer private healthcare cover on an opt in basis too
• Life assurance cover for all colleagues
• Up to 8% matched pension scheme
• Discounts & cashback at leading retailers
• Enhanced maternity - 26 weeks fully paid leave
• Interest freelearning loans to help you develop new skills

In addition to what to expect within the role and your benefits, it’s good to know that you’ll be working for a business that gives back - The Oglesby Charitable Trust has donated more than £25m since it started out in 2001. Supporting charities across Arts and Culture, Education, Environment, Medical Research and Social & Health Inequality.

Our operations team makes up a huge part of our workforce. Therefore it's incredibly important to us that we recruit from diverse backgrounds to reflect the communities we operate in, and ultimately achieve our goal of creating thriving cities that are completely inclusive.