Facilities Manager - Deptford Lounge

The Albany; City Of London; Vor Ort; GBP 45.000 - 65.000; Vollzeit

Zusammenfassung

The Albany is seeking a Facilities Manager to support Deptford Lounge and Tidemill Academy, combining hands-on repairs with compliance responsibilities. You will lead a small team, oversee maintenance schedules, and ensure safety, security, and high service standards across venues.

Working across Deptford Lounge and Tidemill Academy, you will identify issues, implement solutions, and help deliver community-focused programming while maintaining excellent customer service and records.

Qualifikationen

• Experience supervising facilities, premises, or building operations in public or community settings.
• Ability to undertake basic repairs and troubleshoot building systems.
• Knowledge of health and safety legislation, risk assessments and compliance.

Aufgaben

• Lead a small team of Premises Officers and Assistants.
• Oversee maintenance activities and inspections; maintain accurate records.
• Ensure high service standards; manage health and safety, security and statutory requirements.

Kenntnisse

Team leadership

Facilities management

Health and safety compliance

Contractor management

Building maintenance

Record keeping

IT skills

Problem solving

Customer service

Communication

Tools

Core Vision

MS Office

Jobbeschreibung

We're looking for a Facilities Manager to join the Deptford Lounge team and help keep one of Southeast London's busiest community spaces safe, welcoming and running at its best. From hands-on maintenance and compliance management to leading a small team and supporting day-to-day operations, you'll be at the heart of a venue that brings people together through creativity, learning and community activity.

If you're organised, practical, people-focused and ready for a new challenge, we'd love to hear from you.

Deptford Lounge is an ever changing and exciting community space shaped by the people who use it and the team who make it possible. We work closely with our community to deliver a rich, diverse, and inclusive programme that reflects a wide range of interests, cultures, and experiences and we cannot do this without a great team. From our Premises Assistants to our Duty Managers, to the Building Manager, all have an important voice in helping to shape the way we work and grow.

The Facilities Manager supports the Head of Buildings, Operations and Programming in delivering the Deptford Lounge management contract through both practical facilities management and effective administration.

The role combines hands-on repairs and maintenance with responsibility for building compliance, health and safety, security, and statutory requirements. The post holder will lead a small team of Premises Officers and Assistants, oversee maintenance activities, maintain accurate records, and ensure high service standards are consistently achieved.

Working across both Deptford Lounge and Tidemill Academy, the Facilities Manager will take a proactive approach to identifying issues, implementing solutions, and supporting the successful delivery of the Council contract.

The successful candidate will be confident, highly organised, detail-oriented, and committed to maintaining safe, compliant, and well-presented facilities. They will be adaptable, solution-focused, and motivated to take on new challenges while delivering excellent standards of service.

The role will also require occasional Duty Manager cover, supporting the day-to-day operation of the building, event delivery, customer service, and ensuring the safety and smooth running of the venue during operational hours.

This job description is a guide to the nature of the work. It is not wholly comprehensive or restrictive and may be reviewed as required; other responsibilities may be added depending on experience and need. Please note you will be required to obtain an Enhanced DBS check with this role, administrated and paid for by the Albany.

• Experience supervising facilities, premises, or building operations within a public, community, education, or commercial setting.
• Proven ability to undertake basic building repairs, maintenance, and troubleshooting across a range of building systems.
• Good knowledge of health and safety legislation, risk assessments, and compliance requirements.
• Understanding of building systems, HVAC, plumbing, electrical, water and other related systems.
• Experience managing contractors, maintenance schedules, and planned preventative maintenance programmes.
• Maintain accurate records of inspections, maintenance activities, and contracts on the facilities management portal, Core Vision.
• Ability to lead, motivate, and support a small team to achieve high standards of performance.
• Excellent organisational skills with the ability to maintain accurate records and manage competing priorities.
• Strong problem-solving skills and a proactive approach to resolving operational issues.
• Good IT skills, including Microsoft Office and maintenance management or reporting systems.
• Strong communication skills with the ability to build positive relationships with colleagues, contractors, service users, and stakeholders.
• Ability to work independently, use initiative, and make informed decisions.
• Commitment to excellent customer service and continuous improvement.
• Understanding of safeguarding, security, and duty of care responsibilities within community and education environments.