Facilities Assistant

OCS; Lancashire; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Award-winning employer

Digital learning

Retail perks via Hapi app

Professional growth

Flexible pay (Wagestream)

Job summary

OCS UK & Ireland is hiring a Facilities Assistant to support day-to-day facilities services at the Fylde Office, Preston, Mon–Fri, 8am–4pm. You will help manage cleaning, security, helpdesk and mail movement and assist with small maintenance tasks.

The role is hands-on, requires a practical mindset, strong organisation and customer-focused service for building users and visitors.

Qualifications

• Must have the Right to Work in the UK and be willing to undergo a DBS check.
• Basic understanding of food hygiene and kitchen safety standards.
• A full UK driving licence (where required).
• A practical, hands-on approach with the ability to carry out physical tasks.
• Strong organisational skills and the ability to prioritise effectively.
• Good communication skills and a customer-focused mindset.

Responsibilities

• Supporting and overseeing delivery of Cleaning Services, Tech Services, Security, Helpdesk, Job Management, and other service lines as required.
• Oversee day-to-day service delivery across FM, ensuring tasks are completed within timescales.
• Support Facilities Manager to ensure tasks follow company processes and procedures.
• Supervise and coordinate work of in-house teams.
• Complete low-level PPMs e.g. water temp checks, emergency lighting checks, fire alarm testing.
• Complete regular stocktakes of stationary and hospitality and place orders as required.
• Organise site log books, reports and PPM documentation.
• Carry out basic reactive maintenance and handyman tasks via Helpdesk.
• Understand contracts and maintain strong organisational skills.

Skills

Right to work in UK

DBS check

Food hygiene knowledge

Full UK driving licence

Hands-on approach

Organisational skills

Communication skills

Customer-focused

Health and safety procedures

Willingness to learn

Tools

SIA Licence

Job description

About The Role

Days of Working: This position will be based at Fylde Office, Preston working Mon - Fri, 8am - 4pm - 30 minutes unpaid break each day.

We are seeking a proactive and reliable Facilities Assistant to support the day-to-day delivery of facilities services across the site. This is a hands-on and varied role, essential to maintaining a safe, efficient, and well-organised working environment, while ensuring a high standard of service for building users and visitors.

You will play a key role in supporting the smooth movement of goods, equipment, and mail, as well as assisting with general facilities tasks. This position is ideal for someone who enjoys a practical role, takes pride in their work, and is committed to delivering excellent customer service.

As part of your role, your key responsibilities will include, but are not limited to

• Supporting and overseeing effective delivery of Cleaning Services, Tech Services, Security, Helpdesk, Job Management, and other service lines / ad hoc areas as required.


• Oversee day to day service delivery across the FM, ensuring that all tasks are completed within the required timescales


• Support the Facilities Manager to ensure all tasks are completed within the company processes and procedures


• Supervising and coordinating work of in-house teams


• Completion of low level PPMs, such as water temperature checks, emergency lighting checks, fire alarm testing etc


• Complete regular stocktakes of stationary & hospitality and place orders as required.


• Organisation of the site log books, reports and PPM documentation


• Complete basic reactive maintenance and handyperson jobs as received via our Helpdesk


• You will have an understanding of contracts and exceptional organisational skills

The ideal candidate should meet the following criteria

• Must have the Right to Work in the UK and willingness to undergo a DBS check


• Basic understanding of food hygiene and kitchen safety standards


• A full UK driving licence (where required)


• A practical, hands-on approach with the ability to carry out physical tasks


• Strong organisational skills and the ability to prioritise effectively


• Good communication skills and a customer-focused mindset


• A willingness to learn and follow health and safety procedures

Desirable

• Previous experience in a facilities, porter, logistics, or similar role


• SIA Licence

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

• Award-winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 - we value and motivate our people.


• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.


• Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.


• Professional Growth: 600+ live learners across UK&I - Empowering colleagues with further development and qualifications!


• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)