Facilities Manager

Jackson Lees Group; Liverpool; Hybrid; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Referral bonus

Free Health Cash Plan

Pension plan

Employee Assistance Programme

Hybrid / working from home options

Unlimited access to training academy

Job summary

Jackson Lees Group is seeking an experienced Facilities Manager to own day-to-day management of office environments across multiple locations. You will ensure safety, compliance and efficiency, managing facilities, maintenance, contractors and workplace projects.

A strong Health & Safety background is essential, with experience in risk assessments, statutory testing, and promoting a safe working environment for colleagues, clients and visitors.

Qualifications

• NEBOSH or IOSH qualifications / IWFM Level 4 or 5 or working towards.
• Strong Health & Safety knowledge with compliance experience.
• Experience managing facilities, contractors and group projects across locations.
• Ability to coordinate risk assessments and statutory testing.
• Excellent stakeholder relationship skills and proactive mindset.

Responsibilities

• Own day-to-day facilities management across multiple sites.
• Manage maintenance, contracts, utilities, and office services.
• Oversee health & safety, risk assessments and statutory testing schedules.
• Coordinate with stakeholders to ensure safety, compliance and efficiency.
• Support client and internal teams with a high standard of service.

Skills

Time management

Communication

Stakeholder management

Proactive problem solving

Team player

Attention to detail

Health & safety awareness

Self-starter

Education

NEBOSH or IOSH qualifications / IWFM Level 4 or 5 or working towards

Job description

What do we need?

We're looking for an experienced Facilities Manager who can take ownership of the day-to-day management of our office environments, ensuring they remain safe, compliant and efficient. You'll be confident managing facilities, maintenance, contractor relationships and workplace projects across multiple locations. A strong understanding of Health & Safety is needed, with experience of maintaining compliance, coordinating risk assessments, managing statutory testing requirements and promoting a safe working environment for colleagues, clients and visitors. Strong organisational skills, attention to detail and the ability to build effective relationships with stakeholders across the business are essential, alongside a proactive, solutions-focused approach and a commitment to delivering high standards.

Key Accountabilities

Facilities

• Ensure environmental, energy efficiency and CSR reporting for the group
• Involvement and management of facilities workstreams within group projects (refurbishments/office re-fits; closures and openings)
• Maintain existing contracts and where appropriate tender contracts for services i.e. utilities, cleaning, waste, stationery, licences, air con, archiving, postal services, water systems.
• Manage day-to-day office maintenance and repairs in a timely fashion.
• Ensure confidentiality agreements and liability insurance certificates for all contractors in place.
• Maintain driving licence and insurance records for staff using vehicles for business.
• Review business rates and car park allocations.
• Ensure we have a record for all of the certificates of destruction for confidential waste for last 6 years.
• Process invoices for payment.
• Ensure security systems and alarms are maintained (liaise with Atlas for Wirral offices).
• Manage sub-let spaces and ensure compliance with lease obligations (e.g., annual roof checks). Maintain records of leases and associated requirements.

Health & Safety

• Maintain and update the H&S policy annually (October).
• Schedule and oversee risk assessments (fire, DSE) and ensure compliance.
• Manage statutory testing schedules i.e. PAT testing (every 3 years); Emergency lighting (annually); Fixed wire testing (every 5 years); Fire extinguishers (annually); Fire alarm testing (weekly)
• Ensure adequately trained first aiders and fire wardens; maintain records and refreshers.
• Check first aid kits and defibrillator pads twice yearly.
• Enrol new starters and role changers in H&S training (including remote workers); conduct new starter H&S induction and office tour.
• Monitor and maintain office environment (noise, temperature, accessibility).
• Log and report hazards, incidents, and near misses; maintain records for 6 years.
• Coordinate fire evacuation drills and ensure compliance across sites.

People

• Support People team with DSE assessments and ordering specialised equipment when needed.

Client

• Deliver a great client experience to internal/external clients and key stakeholders.
• To respect client confidentiality at all times. Manage daily issues across offices for maintenance, breakage etc.

Profit

• Commercially driven: tenders for services where appropriate with best rates negotiated as/when required i.e. coffee machines, confidential waste, waste disposal, and office supplies including furniture ordered.

Key Experience & Skills

• Your time management and organisational skills will make you a brilliantly effective part of the team.
• You have great written and verbal communication skills and are passionate about providing exceptional client service.
• An innovative problem solver with a solution focused mindset.
• A self-starter who also works as part of a team.
• You will have a good understanding of the business needs and will be able to manage stakeholders across the business.
• You fundamentally buy into our ethos that Making a Positive Difference should be the driver of everything we do as a business.
• You will have the ability to manage multiple priorities and meet deadlines.
• Strong people management skills with a professional attitude and attention to detail.
• Appropriate NEBOSH or IOSH qualifications / IWFM Level 4 or 5 or working towards.

What’s in it for you

• Referral bonus
• Free Health Cash Plan
• Pension plan
• Employee Assistance Programme
• Hybrid / working from home options
• Unlimited access to training academy courses

Jackson Lees Group (a part of The MAPD Group) is committed to fostering an accepting an inclusive environment for our people and clients. We know that Making A Positive Difference through the practice of law can be achieved best when we celebrate diversity of all kinds. We actively encourage those from underrepresented groups and diverse backgrounds to apply for this role, including people from minority ethnicity backgrounds, religious backgrounds, LGBTQIA+ people, disabled people, people from different social backgrounds and of different ages.