Facilities Manager

IWFM; Leicester; Hybrid; GBP 23,000 - 38,000; Full time

Benefits offered by this job

29 days holiday

Pension

Free on‑site parking

Training and development

Job summary

IWFM is seeking an experienced Facilities Manager to oversee the day‑to‑day operation of a busy site in Leicester. This permanent role combines facilities management, health and safety, team leadership, contractor oversight and excellent customer service.

You will manage a small facilities team, ensure statutory compliance and drive maintenance programmes while coordinating contractors and budgets. A hands‑on, practical approach is essential for success in this busy environment.

Qualifications

• Experience leading and developing a small facilities team.
• Strong knowledge of health and safety legislation, risk assessments and compliance.
• Experience managing contractors, suppliers and facilities contracts.
• Experience budgeting and monitoring expenditure.
• Excellent customer service and communication skills.
• Organised, with the ability to prioritise conflicting tasks.

Responsibilities

• Manage and support a small facilities team, including training, 1:1s and performance reviews.
• Ensure site health, safety and statutory compliance across activities.
• Oversee risk assessments, audits and health and safety procedures.
• Manage building maintenance and preventative maintenance programmes.
• Coordinate contractors, suppliers and facilities contracts.
• Monitor service levels and ensure work meets agreed standards.
• Support maintenance, refurbishment and improvement projects.
• Budget and expenditure oversight for facilities operations.
• Coordinate room bookings and space set-ups.
• Provide excellent customer service and resolve facilities queries promptly.
• Act as point of contact for escalated issues.
• Collaborate with internal teams, contractors and suppliers for smooth site operation.

Skills

Team leadership

Health and safety knowledge

Contractor management

Budgeting

Customer service

Organisation

Communication

Job description

Facilities Manager

Permanent

Leicester

Up to GBP38,400 per annum

Monday to Friday, full time

Benefits: 29 days' holiday (including bank holidays), pension, free on‑site parking, training and ongoing development

We're recruiting for an experienced Facilities Manager to oversee the day‑to‑day operation of a busy site in Leicester.

This is a varied, hands‑on Facilities Manager role combining facilities management, health and safety, team leadership, contractor management and customer service. You'll be responsible for ensuring the site operates safely, efficiently and to a consistently high standard.

With responsibility across both people and facilities, this is a great opportunity for someone who enjoys being involved in the day‑to‑day running of a site and likes a role where there's plenty of variety.

Key responsibilities

As Facilities Manager, you'll be responsible for:

• Managing and supporting a small facilities team, including training, 1:1s and performance reviews


• Ensuring the site meets relevant health, safety and statutory compliance requirements


• Completing and reviewing risk assessments, audits and health and safety procedures


• Overseeing building maintenance and preventative maintenance programmes


• Managing contractors, suppliers and facilities contracts


• Monitoring service levels and ensuring work is completed to agreed standards


• Supporting maintenance, refurbishment and improvement projects


• Managing facilities–related budgets and expenditure


• Coordinating room bookings and set‑ups


• Providing excellent customer service and resolving facilities queries promptly


• Acting as a point of contact for escalated issues


• Working closely with internal teams, contractors and suppliers to ensure the smooth running of the site

About you

We're looking for a Facilities Manager with previous experience in facilities, building, hospitality, conference, leisure or operational management.

You’ll ideally have:

• Experience managing and supporting a team


• Good knowledge of health and safety legislation, risk assessments and compliance


• Experience managing contractors, suppliers and facilities contracts


• An understanding of mechanical and electrical systems and general building maintenance


• Experience managing budgets and monitoring expenditure


• Strong organisational skills and the ability to manage competing priorities


• Excellent communication and customer service skills


• A practical, hands‑on approach


• The ability to remain calm and organised in a busy environment


• Confidence working with a range of colleagues, customers, contractors and suppliers