Facilities Manager

Morgan Sindall Property Services; Leeds; On-site; GBP 45,000 - 70,000; Full time

Benefits offered by this job

Profit Share Discretionary Annual Bon

26 Days Holiday plus Bank Holidays

Enhanced Pension Plan

Private Health Insurance

Life Assurance

Share Save

Flexible Working

Cycle to Work

Learning & Development

Wellbeing Support

Volunteering (2 days)

Job summary

Morgan Sindall Property Services is seeking an experienced Facilities Manager to oversee Hard FM services, monitor contractors, and ensure compliance with health and safety and contractual obligations. You will manage service providers, analyse performance, and drive continuous improvements across contracts.

The role requires strong communication, negotiation and leadership skills, with a minimum of five years in a supervisory FM role.

Qualifications

• Minimum five years of supervisory or management experience within a Hard Facilities Management environment.
• Experience delivering multi-service FM contracts and working with PFI schemes is desirable.
• Strong communication, negotiation and stakeholder management abilities.
• Ability to analyse contractual documentation and monitor performance against KPIs.
• Full UK driving licence is required.

Responsibilities

• Oversee delivery of Hard FM services and monitor contractor performance.
• Ensure works are completed safely, efficiently and to the required standards.
• Manage service providers and respond to operational issues and emergencies.
• Produce reports, analyse performance data and implement corrective actions.
• Communicate with clients, contractors and internal teams to drive continuous improvement.

Skills

Leadership/management

Stakeholder management

Contract management

Reporting & analytics

MS Office

Driving licence

Tools

MS Office

Job description

As a Facilities Manager, you will be responsible for ensuring buildings and facilities are maintained in line with all relevant health and safety legislation, statutory requirements and contractual obligations. You will oversee the delivery of Hard Facilities Management services, monitoring contractor performance and ensuring all works are completed safely, efficiently and to the agreed standards. The role will involve managing service providers, responding effectively to operational issues and workplace emergencies, and ensuring service levels are consistently achieved. You will use performance management tools to monitor delivery, identify areas for improvement and implement action plans that drive continuous service enhancement. Working closely with internal teams, clients and contractors, you will support project delivery, contract management activities and tender processes, ensuring value for money and high-quality outcomes are achieved. You will be responsible for producing reports, analysing performance data, investigating service failures and implementing corrective actions to improve service delivery. Strong stakeholder management skills will be essential, as you will regularly communicate with clients, contractors and colleagues at all levels, often in challenging circumstances.

We are looking for an experienced Facilities Management professional with a minimum of five years' supervisory or management experience within a Hard Facilities Management environment. You will have experience delivering multi-service FM contracts and ideally possess experience working within PFI schemes and contracted support service environments. You will have a strong understanding of Facilities Management, building engineering services and contract management principles, together with experience overseeing service delivery against contractual KPIs and performance standards. Experience of developing, negotiating, tendering and managing complex, high-value contracts will be highly advantageous. The successful candidate will be able to analyse contractual documentation, implement effective monitoring processes and identify opportunities to improve operational performance. You will have experience producing detailed reports and action plans, managing change effectively and driving continuous improvement across services. Excellent verbal and written communication skills are essential, alongside strong negotiation and stakeholder management abilities. You will be confident using Microsoft Office applications and capable of managing multiple priorities while working under pressure to achieve deadlines. You will also be able to assess individual competency, identify training requirements and support the development of teams and contractors. Self-motivated and highly organised, you will be comfortable working on your own initiative, monitoring service provision, implementing improvements and ensuring compliance is maintained across all areas of responsibility. A full UK driving licence is required.

Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel.

• Profit Share Discretionary Annual Bonus Scheme
• 26 Days Holiday plus Bank Holidays
• Enhanced Pension Plan
• Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
• Life Assurance & Accident Cover
• Share Save
• Enhanced Maternity & Paternity Pay
• Work Perks Discounts & Vouchers
• Buy & Sell Holiday Schemes
• Flexible Working & Flexible Bank Holidays
• Cycle to Work
• Volunteering (2 days paid)
• Learning & Development Opportunities
• Extensive Wellbeing Support, including EAP
• Loyalty & Values Awards
• Funded Professional Subscription