Facilities Manager

LONDON YOUTH; Forest Row; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

39 days holiday

Catered meals when in residence

Health Care Cash Plan

Employee Assistance Programme

Headspace access

Mentoring Network access

Free onsite parking

Beautiful rural location

Great team culture

Making a difference to young people

Job summary

London Youth seeks a Facilities and Safety Manager to lead all aspects of facilities management at Hindleap Warren and support the London Office. The role blends strategic planning with hands-on oversight to keep buildings, grounds, and systems safe, compliant, efficient and sustainable.

A monthly visit to the London Office is expected. You will manage a team, drive preventative maintenance, oversee health and safety governance, and contribute to annual budgets in collaboration with senior

Qualifications

• Experience delivering safe and effective work on customer-facing premises and grounds.
• Experience managing high-performing teams to deliver organisational needs.
• Experience leading teams across multiple sites.
• Relevant qualifications in facilities and estates management and Health & Safety.
• NEBOSH General is essential.

Responsibilities

• Lead on delivery of Facilities Management services including M&E, fabric, cleaning/housekeeping, bed linen/laundry, car parking, grounds, waste management, pest control and external contractors.
• Establish and maintain a comprehensive planned preventative maintenance programme for buildings, plant and equipment; ensure compliance and safety.
• Procure and manage services, evaluate contracts and tender processes; balance in-house and outsourced delivery and value.
• Work with Directors to set estates, facilities and health & safety budget elements and advise on CAPEX requirements.
• Lead a high-performing housekeeping and facilities team with focus on safety and service delivery.
• Line manage and develop the team through 1:1s, annual appraisals, training.

Skills

Facilities management

Team leadership

Multi-site experience

Health & safety

Risk assessments

NEBOSH General

Communication skills

Training others

Education

Facilities & Estates qualification

Job description

You will lead on all aspects of safety, facilities and estate management at our outdoor learning centre, Hindleap Warren. You will also support and advise the facilities team (managed onsite by the Director of Finance) at our London Office. This role will be a blend of strategic and pragmatic thinking to create a great place to work, along with the need to 'roll up sleeves' and ensure our buildings, grounds and systems are safe, compliant, efficient and sustainable. A monthly visit to the London Office will be expected.

What you will be doing

Facilities Management

• Lead on delivery of all Facilities Management services, including but not limited to: M&E, fabric, cleaning/housekeeping, bed linen/laundry, car parking, grounds, waste management, pest control and external contractors. Occasionally support may be needed out of normal working hours in emergency situations.
• Establish and maintain a comprehensive planned preventative maintenance programme ensuring the satisfactory operation of all building, plant and equipment and ensuring our buildings remain compliant, safe, fit for purpose and reflect our brand values at all times.
• Procure and manage services, evaluate contracts and tender processes through a blend of in-house and out-sourced delivery methods, as appropriate, and evaluate value for money.
• Work the the Director of Centres & Delivery and Head of Centre to set the estates, facilities and health & safety elements of their annual budgets and advising on capital expenditure requirements.
• Lead an efficient and high-performing housekeeping and facilities team, ensuring all areas of responsibility are run effectively, maintaining the highest standards of safety, customer experience and service delivery.
• Effectively line manage and support the development of your team through regular 121s, annual appraisals, guidance and training, including working on their personal development.

Health & Safety

• Maintain a health and safety management system ensuring all regulatory requirements are met, including overseeing risk assessments, health & safety policies and procedures and annual audits.
• Attend monthly meetings of the Safety and Safeguarding Team, analysing reported accident and incident data.

What you bring to the role

The following attributes are required for the role.

• Experience of delivering safe and effective work on customer-facing premises and grounds.
• Experience of managing high performing teams to deliver in line with the needs of an organisation.
• Experience of working and leading teams across multiple sites.
• Relevant qualifications in facilities and estates management and Health & Safety.
  • NEBOSH General is essential.
• Knowledge of the Health & Safety compliance standards applicable to our sites and how these should be achieved. (Please note the outdoor adventurous activities are managed by the operations team - specialist knowledge of these areas are not required).
• Ability to communicate in a range of settings with people at all levels of an organisation.
• Ability and experience of training others in Health & Safety.
• Experience of working as a member of a management team and bringing about changes through the action of your peers and team.

You will be able to demonstrate our values of being:

• Ambitious
• Collaborative
• Inclusive
• Accountable

Why work at Hindleap Warren

• Generous holiday allowance of 39 days per annum (31 days A/L plus 8 bank holidays).
• Catered meals provided whilst working when the kitchen is serving young people in residence.
• Health Care Cash Plan.
• Free access to the Employee Assistance Programme for you and your family.
• Free access to the 'Headspace' app for you and your family.
• Free access to the Charity Mentoring Network, as a mentee or mentor.
• Free onsite parking.
• Magnificent location surrounded by nature.
• You'll be working with a fantastic team of passionate colleagues across London Youth.
• An outstanding culture and ethos where staff and visitors enjoy, challenge, and achieve.
• You will be making a difference to the lives of young people!