Facilities Management Assistant (FMA)

Transformation Unit; Liverpool; Hybrid; GBP 10,000 - 11,000; Part time

Job summary

Mersey Care NHS Foundation Trust is seeking a part-time Facilities Management Assistant (Band 2) in Liverpool to maintain a clean, safe and welcoming environment across inpatient mental health facilities and offices. The role supports a wide range of cleaning, catering and basic facilities tasks within a multidisciplinary team.

The post requires GCSEs or equivalent, a Foundation certificate in food hygiene level 2, and the ability to work flexibly across 15 hours per week.

Qualifications

• GCSE/O Levels or experience.
• Foundation certificate in food hygiene level 2.

Responsibilities

• Carry out facilities tasks as allocated by the team.
• Cleaning of clinical/ward areas, inclusive of toilets.
• Waste disposal.
• Basic food preparation.
• Fridge and food temperature monitoring.
• Collate service user menu orders.
• Undertake all mandatory training.
• Participate in performance management and PACE evaluations.
• Maintain documentation and data entry.

Skills

Teamwork

Communication

Flexible

Interpersonal skills

Independent work

Education

GCSE/O Levels or experience

Food hygiene level 2

Job description

Main area Facilities Management Grade Band 2 Contract Permanent: 15 hours Hours Part time - 15 hours per week (Set shifts 15:00 - 18:00 over 5 days - Monday, Thursday, Friday, Saturday & Sunday) Job ref 350-TWS8276950

Employer Mersey Care NHS Foundation Trust Employer type NHS Site Hope Centre, Mersey Care NHS Trust Town Liverpool Salary £25,272 per annum pro rata Salary period Yearly Closing 27/09/2026 23:59 Interview date 05/10/2026

Band 2

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Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.

We take positive action to support disadvantaged groups and also particularly encourage applications from ethnically diverse, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.

Using AI to support your application

Artificial Intelligence (AI) can be a helpful tool when preparing your application, supporting you to organise and structure your application and present your experiences clearly. However, we want to hear about your experiences and achievements.Please ensure everything you submit is truthful, accurate, and reflects your own work and experience. Your authentic story is the best way to help us understand who you are and what you can bring to the role.If content appears to be copied or misrepresented, it may impact the outcome of your application. We encourage you to use AI responsibly as a support tool, not a substitute for your own voice.

For tips and guidance, please refer to our applicant guidance.

Your experiences matter, let them shine.

Applications that appear mostly or fully generated by AI, without clear personal examples linked to the person specification, may be rejected.

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Job overview

Facilities employ a variety of support staff to help maintain a clean, safe and welcoming environment.

• Within our estate, we operate a variety of different services and environments, including:
• Inpatient mental health facilities (including high, medium and low secure facilities).
• Staff and service user residential accommodation.
• Rehabilitation areas.
• Respite areas.
• General office buildings.
• Whilst the location and service group may differ, the role of the Facilities Management Assistant (FMA) remains an integral part of our service delivery, carrying out facilities and catering tasks and ensuring that cleaning standards are achieved and maintained

Main duties of the job

• To work as members of a team, carrying out facilities tasks as allocated :
• Cleaning of clinical/ward areas, inclusive of toilets.
• Waste disposal.
• Basic food preparation.
• Fridge and food temperature monitoring.
• Collating service user menu orders.
• To assist colleagues and their line manager, carry out the tasks assigned to the team or individual.
• To undertake all mandatory training.
• To take part in performance management and Personal Achievement and Contribution Evaluations (PACE).
• To comply with all relevant policies and procedures.
• To take responsibility for the completion of all duties in a safe and efficient manner, and to maintain regular contact with their line manager.
• To stand in for other FMA’s as required.
• To liaise with all relevant parties in a friendly and helpful way as is required to ensure the achievement of all duties and responsibilities.
• To work unsupervised and use own initiative in line with service requirements.
• To ensure timely and accurate completion of documentation, and to enter and use data on information systems.
• To undertake cleaning duties in accordance with cleaning schedules and instructions.
• Any other duties that may be reasonably expected and that are commensurate with the grade

Working for our organisation

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Person specification

Qualifications

• GCSE/O’Levels or experience
• Foundation certificate in food hygiene level 2

Skills

• Able to function as a member of a team and support the management objectives of the department and Trust.
• Able to deal with requests from service users, managers and staff in a friendly and helpful way
• Flexible
• Good interpersonal and communication skills
• Able to work both independently and as part of a team
• Able to carry out manual tasks
• Demonstrate an understanding of the needs of people with mental health problems
• Willingness to undertake further training as required
• Able to maintain accurate records

Knowledge

• Knowledge of the National Standards of Cleanliness and NHS Colour Coding.
• Knowledge of COSHH and HACCP
• Knowledge of using cleaning equipment

Values

• Continuous improvement – committed to making improvements to our services for the benefit of all.
• Accountability – taking ownership to anticipate, develop and deliver high quality care
• Respect – how we treat others in an inclusive and supportive way.
• Enthusiasm – demonstrate our passion and pride for what we do and how we do it.
• Support – actively supporting others with compassion and courage.

Experience

• Experience working in a similar role.
• Training in Health & Safety and catering or cleaning tasks.
• Experience of working in the NHS specifically Mental Health/ Community environment.

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As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trust’s guaranteed interview scheme you can indicate this in the personal information section of your online application form.

The Trust expects all post holders who require an enhanced DBS for their role and work in Children’s & Young People services to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration. Trans applicants who require a DBS check and do not want to reveal details of their previous identity can contact the DBS Sensitive Applications Team (01516761452 or email [e-mail] ) with their application number once they have completed their DBS application form. The team can prevent any previous identity showing on the DBS Certificate, unless the applicant has a conviction under their previous details in which case this will need to be disclosed.

Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.

Flexible working requests will be considered for all roles.

New entrants to the NHS will commence on the first pay point of the relevant band.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name Michaela Lynch Job title Facilities Site Manager Email address [e-mail] Telephone number 07867343131

Graham Watson Facilities Assistant Site Manager

[e-mail]

0151 250 6068/6044 / 07500127908

Mandy Johnson Facilities Assistant Site Manager

[e-mail]

0151 250 6068/6044 / 07584586606