Facilities Management Assistant (FMA)

North West Borough Healthcare NHS Foundation Trust; Liverpool; On-site; GBP 18,000 - 24,000; Full time

Job summary

Mersey Care NHS Foundation Trust is seeking a Facilities Management Assistant to join the team at Hope Centre. The role covers cleaning, waste disposal, basic food preparation, and data entry, supporting a safe and welcoming environment.

You will work as part of a team, undertake mandatory training, and liaise with colleagues to ensure duties are completed efficiently and to a high standard. Flexible working will be considered where possible.

Qualifications

• GCSE/O levels or equivalent experience.
• Foundation certificate in food hygiene level 2 preferred.
• Experience in health or catering cleaning is desirable.

Responsibilities

• Cleaning of clinical/ward areas including toilets.
• Waste disposal and basic food preparation.
• Fridge and food temperature monitoring.
• Collating service user menu orders.
• Assist colleagues and line manager with tasks.
• Complete mandatory training and participate in PACE.
• Adhere to policies and maintain safety in duties.
• Enter data and complete documentation accurately.
• Stand in for other FMAs and liaise with stakeholders.

Skills

Team player

Interpersonal skills

Flexible

Communication skills

Manual tasks

Education

GCSE/O Levels or equivalent

Foundation certificate in food hygiene level 2

Job description

Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.

We take positive action to support disadvantaged groups and also particularly encourage applications from ethnically diverse, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.

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Job overview

Facilities employ a variety of support staff to help maintain a clean, safe and welcoming environment.

Within our estate, we operate a variety of different services and environments, including:

• Inpatient mental health facilities (including high, medium and low secure facilities).
• Staff and service user residential accommodation.
• Rehabilitation areas.
• Respite areas.
• General office buildings.

Whilst the location and service group may differ, the role of the Facilities Management Assistant (FMA) remains an integral part of our service delivery, carrying out facilities and catering tasks and ensuring that cleaning standards are achieved and maintained.

Main base of working will be Hope Centre.

Main duties of the job

To work as members of a team, carrying out facilities tasks as allocated:

• Cleaning of clinical/ward areas, inclusive of toilets.
• Waste disposal.
• Basic food preparation.
• Fridge and food temperature monitoring.
• Collating service user menu orders.
• To assist colleagues and their line manager, carry out the tasks assigned to the team or individual.
• To undertake all mandatory training.
• To take part in performance management and Personal Achievement and Contribution Evaluations (PACE).
• To comply with all relevant policies and procedures.
• To take responsibility for the completion of all duties in a safe and efficient manner, and to maintain regular contact with their line manager.
• To stand in for other FMA's as required.
• To liaise with all relevant parties in a friendly and helpful way as is required to ensure the achievement of all duties and responsibilities.
• To work unsupervised and use own initiative in line with service requirements.
• To ensure timely and accurate completion of documentation, and to enter and use data on information systems.
• To undertake cleaning duties in accordance with cleaning schedules and instructions.
• Any other duties that may be reasonably expected and that are commensurate with the grade.

Working for our organisation

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Detailed job description and main responsibilities

Please see detailed job description for more information on the role, the main responsibilities, and values.

Person specification

Qualifications

Essential criteria

• GCSE/O'Levels or experience

Desirable criteria

• Foundation certificate in food hygiene level 2

Skills

Essential criteria

• Able to function as a member of a team and support the management objectives of the department and Trust.
• Able to deal with requests from service users, managers and staff in a friendly and helpful way
• Flexible
• Good interpersonal and communication skills
• Able to work both independently and as part of a team
• Able to carry out manual tasks

Desirable criteria

• Demonstrate an understanding of the needs of people with mental health problems
• Willingness to undertake further training as required
• Able to maintain accurate records

Knowledge

Desirable criteria

• Knowledge of the National Standards of Cleanliness and NHS Colour Coding.
• Knowledge of COSHH and HACCP
• Knowledge of using cleaning equipment

Values

Essential criteria

• Continuous improvement - committed to making improvements to our services for the benefit of all.
• Accountability - taking ownership to anticipate, develop and deliver high quality care
• Respect - how we treat others in an inclusive and supportive way.
• Enthusiasm - demonstrate our passion and pride for what we do and how we do it.
• Support - actively supporting others with compassion and courage.

Experience

Essential criteria

• Experience working in a similar role.

Desirable criteria

• Training in Health & Safety and catering or cleaning tasks.
• Experience of working in the NHS specifically Mental Health/ Community environment.

Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs.

Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.

As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trust's guaranteed interview scheme you can indicate this in the personal information section of your online application form.

Should you require a reasonable adjustment to our recruitment process please email