Facilities Maintenance Assistant

Minster Law Ltd; Wakefield; On-site; GBP 25,000 - 27,000; Part time

Job summary

Minster Law Ltd is seeking a part-time Facilities Maintenance Assistant in Wakefield. You will join a cross-functional Facilities team to perform maintenance, support health and safety, and act as a main contact for facilities requests across the office.

The role requires a proactive, customer-focused individual with a full UK driving license and the ability to work in a fast-paced environment while upholding high standards of appearance and conduct within the business.

Qualifications

• Proven maintenance skills and experience.
• Experience in fast-paced, customer-facing environments.
• Ability to meet deadlines and multitask with good time management.
• Strong attention to detail and quality in workmanship.
• Proactive in identifying issues and escalating as appropriate.
• Professional ambassador for the business; good appearance and workplace etiquette.

Responsibilities

• Undertake basic planned preventative maintenance or repair tasks around the building.
• Supervise on-site contractors ensuring Health & Safety requirements are followed.
• Carry out daily checks, routine monitoring and repairs; liaise with Line Manager for specialised repairs.
• Provide first point of contact for basic maintenance tasks and respond quickly to requests.
• Support with building checks, interior decoration, and accurate readings; document results.
• Support project delivery on-time and within budget; ensure contractor permits are in place.
• Assist with safety tests (boilers, fire alarms, water systems) and welfare-related duties.
• Welcome visitors and support onboarding; direct contractors and visitors as needed.
• Coordinate meeting rooms; arrange furniture and layouts; handle confidential information.

Skills

Maintenance skills

Customer service

Time management

Attention to detail

Initiative

Professional demeanor

Driving licence

Job description

# Facilities Maintenance Assistant* Location: Wakefield* Department: Facilities* Employment Type: Maintenance Assistant* Remote Status: onsite* Salary: £25189 – £26902Apply on TeamTailor**Job Title: Facilities Maintenance Assistant****Reporting to: Business Services Team Leader****Permanent / Part time****Job Summary**As a Facilities Maintenance Assistant, you will be part of a cross-functional Facilities team providing a number of essential support services to Minster Law.To carry out general maintenance, bring to the notice of the Facilities and Health & Safety Manager any deterioration of the building or system that may affect the operational capability of the site. To ensure the company’s operational efficiency is in no way compromised by short comings of building infrastructure. To ensure effective communications are established throughout all levels of the business and a safe working environment maintained at all times.With a focus on providing excellent customer service to your Minster Law colleagues and to our customers, you will be an essential point of contact for the business undertaking a range of support services including the resolution of facilities requests.You will provide support to the Facilities and Health & Safety Manager in the management of health and safety across the business and the general day to day running of the Minster Law office.**Core Responsibilities*** Undertaking basic planned preventative maintenance or repair tasks in and around the building.* Supervise on site contractors, where required, ensuring Health & Safety requirements are in place and ensure that they work within these guidelines.* Carry out daily checks, routine monitoring and repairs and liaise with the Line Manager if specialist repairs are necessary.* Provide a first point of contact for the business in relations to all basic maintenance and repair tasks and to respond quickly and efficiently to the tasks.* Support the Line Manager in ensuring that our site is serviced and maintained. This includes completing building checks for damage and defects, undertaking interior decoration and taking accurate system and utility readings ensuring these are recorded accurately.* Support with the delivery of company projects on-time and within budget.* To ensure that contractor control is in place and permit to works are adhered to.* To support the Line Manager, ensuring regular test and checks are carried out and recorded, including boilers function checks, fire alarm systems activation and water services and water temperature tests. Including Fire Evacuations and First aid, and any other areas that are deemed necessary. Full training will be provided where appropriate.* Report to the Line Manager any incident that may adversely affect service, delivery or customer satisfaction, or any deterioration of the building.* Provide support and fulfil duties of the Facilities support assistant when required, welcome visitors, support new colleague onboarding and direct contractors, and visitors to the relevant colleagues.* Coordinate and prepare meeting rooms, arrange furniture and layouts.* To deal with confidential information sensitively and appropriately.* To undertake any other tasks as deemed relevant and reasonable by the business, including working some unsociable hours, if necessary to meet demand.* Ensure that tools and equipment are suitable and sufficient for the task, maintained and stored safely.**Key Performance Indicators**Your KPIs and Objectives will be discussed and agreed with you on a one-to-one basis. You will have regular one-to-one meetings with your line manager to review your performance against these objectives and identify any areas for development and/or required support.**Person Specification****Essential*** Proven maintenance skills and experience.* Experience working within a fast-paced customer facing environment with excellent customer service, communication skills.* Ability to work to deadlines and multitask with good time management skills, managing your workload and prioritising effectively.* Good attention to detail, producing consistent quality work.* Proactive in approach identifying potential issues and escalating as appropriate.* Desire to achieve results, uses own initiative to meet objectives and service level agreements.* Acts as a professional ambassador for the business, upholding high standards of appearance, behaviour, communication, and workplace etiquette.* Full UK Driving License is essential and access to own transport**Desirable*** Maintains a positive ‘can do’ attitude, self-motivated and uses own initiative.* Team player who acts as a role model to your colleagues for the Minster Law values.* Robust – able to deal with changing circumstances and challenging situations whilst still achieving objectives. Ability to work in a changing and fast paced environment.* Takes opportunities to develop and stretch yourself and be passionate about developing your career with Minster Law.**Personal Development**There is the opportunity for high performing individuals to move into different departments across the business to expand their knowledge and experience and develop a career within Minster Law.