Facilities Lead Technician

JLL; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

Join JLL as a Facilities Lead Technician, where you'll manage maintenance tasks within a key client portfolio. With a focus on customer experience, you'll lead a team to ensure seamless operations across multiple sites. Enjoy a collaborative environment while developing your career in a global service provider committed to diversity and innovation.

Benefits

Total Rewards program

Parental transition support program

Qualifications

• 3 to 5 years’ experience in a Multi-Skilled Building Services Maintenance Role.
• Experience using a CMMS for managing Planned Maintenance.
• Proficient in Word and Excel; keen interest in technology.

Responsibilities

• Manage routine reactive and preventative maintenance tasks.
• Lead a multi-skilled team ensuring exceptional customer experience.
• Provide technical support for projects and assist with delivery.

Skills

Teamwork

Problem Solving

Customer Service

Communication

Education

Technical qualification and/or trade license

Tools

Computerized Maintenance Management System (CMMS)

Microsoft Word

Microsoft Excel

Job description

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

WE'RE HIRING - FACILITIES LEAD TECHNICIAN

ABOUT US:

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

INGENUITY:

EVERY DAY IS DIFFERENT, AND IN ALL THESE ACTIVITIES, WE’D ENCOURAGE YOU TO SHOW YOUR INGENUITY

Diversity and Inclusion is at the heart of JLL. We believe in recruiting, retaining, rewarding and developing all our employees with regard to their abilities and contributions and without reference to their background, gender, gender identity, ethnic origin, age, religion, sexual orientation, political belief, disability or long-term health condition.

We are committed to making all stages of our recruitment process and employment accessible to candidates with disabilities and long-term health conditions. Please do feel able to be open about this at any point during the process and our recruitment team will work with you to establish the most appropriate adjustments.

We are keen to support all our employees with juggling their work, personal and family commitments and alongside our approach to flexible working, we have a comprehensive parental transition support programme to assist parents during the early months and years of parenthood.

JOB TITLE: FACILITIES LEAD TECHNICIAN

REPORTS INTO: REGIONAL ENGINEERING MANAGER UK

ABOUT THE ROLE:

ALeadFacilitiesTechnicianroleworkingwithinthefacilitiesmanagementfunctionof oneofJLL’skeyClientportfolios.

The Lead Facilities Technician is responsible for managing and performing routine reactive and preventative maintenance tasks. This can include tasks in one or more fields for example, electrical, heating, ventilation, air conditioning, plumbing and fabricrepairs.Leadingamulti-skilledteamdeliveringdaytodaysupporttoensurethe smooth running of our facilities service providing exceptional customer experience withinourClientsites.

KEY RESPONSIBILITIES:

• WorkcollaborativelywiththeFacilitiesManager,Regional Engineering Managerandon-site teamstoensureplannedreactiveandpreventativetasksarecomplete

• Oversee site technicians and planning scheduler to ensure all planned maintenanceandreactivetasksareundertakentoallbuildingplant,equipment, andsystemstomeetorexceedtheaccountserviceslevelagreements

• Ensureallteammembersaretrainedtomeetlegalrequirementsandcollaborate incrosstrainingtohaveteambackupwhenneeded

• Ensureallonsiteplannedmaintenanceandreactivetasksareundertakentoall buildingplant,equipmentandsystemstomeetorexceedtheaccountservices levelagreementsandareperformedinaccordancewithlocallegislation.

• EnsurethatrecordsaremaintainedasrequiredbyOperational,Regulatoryand Statutorypractice

• Adhere to the Maintenance Management system in all engineering practices, includingplannedandreactivetasks,tomeetandexceedtheagreedservicelevel agreementsinlinewiththeMasterServiceAgreement.

• Ensure that planned maintenance activities are carried out, in compliance with accountStandardOperatingProceduresandensuremaximumavailabilityofplant anduserequipmentthroughefficientplannedmaintenanceandpromptresponse tofaults

• Providetechnicalsupportforprojectsandassistwithprojectdelivery

• Undertakesmallinstallationworks,repairstoMechanicalandElectricalplantand EquipmentQualityArrangements

• Maintainandcompletedocumentationforfireextinguishers,firesuppression systems,buildingalarmcontacts,andotherbuildingsystems.

• Maintainandrepairplumbingcomponentsincludingtoilets,urinals,lavatories, flush valves, water fountains, sinks, drains, water heaters, piping, and sump pumpsideally

• PerformgeneralHandymantaskstomaintainbuildingsincludingbutnotlimited to repair locks, locking mechanisms, closers, doors, controllers and where requested other building maintenance, repair, and restorative procedures as directed

• Provideallotherbuildingmaintenance,repair,andrestorativeproceduresas directed

• Ensurethatallworkordersarecompleted,issuedandcloseddowninfull compliancewithJonesLangLaSalleprocesses,systems,standardsandthe EquipmentMaintenanceSystem

• Whenrequiredprovideregularreports(Daily,weekly,monthlyasrequired) regardingallengineeringactivity

• Work closely with contractors and vendors on a regular basis, conducting risk assessmentsandfollowingsafetyprotocols,ensuringcompliancy.FollowingPermit toWorkprocedures.

• WorkwiththeinternalTasksystemtokeeptrackofallrequestedfacilitiesworkand closeoutactionsaccordingtoServiceLevelAgreements

• Provideappropriateandtimelyfollow-upstocolleaguesandcustomersinemails, tasksystems,socialpostsandfacetoface

• Workcollaborativelytosolveproblemsandresolvespontaneousandunique situationswithprofessionalismandservicefocusedapproach

• Make recommendations to leverage innovations whilst utilising technologies for theClientwhererequiredtoimprovesiteperformanceandmaintenancepractices

• Workinaccordancewithhealthandsafetymeasuresandpromotebestpractice amongst colleagues, contractors, and vendors. Wearing personal protective equipment when required to do so by the relevant risk assessment, method statementormandatorysignage

• Workaspartofthesustainabilitydrivetoreduceutilityconsumptionacrossthesite

WORKING LIFE:

• Onadailybasisyouwillbeworkingacrossalargeofficesites

• ThemainbusinesslanguagespokeninourofficesisEnglish.KnowledgeofEnglish isessential

• Therolewillbestructuredonashiftbasisovera5-dayweek

• Onoccasionyoumayberequiredto workweekends,lateshifts, or bankholidays thiswillbearrangedinadvanceandinaccordancewiththerota

• Onoccasionyouwillberequiredtobeoncall 24hoursadayinrotationwithyour colleagues

• Onoccasionyouwillberequiredtoattendemergencycalloutstoensurebusiness continuity

• You may be required to work within another site on the contract within the same campustocoverteamtimesofforasachangetotheteamonapermanentbasis

ABOUT YOU:

• You have 3 to5 years’experienceinaMultiSkilledBuildingServicesMaintenance Role

• Youhaveexperience usingaComputerizedMaintenanceManagementsystem for managingPreventativePlannedMaintenance

• You can meet tight deadlines and work efficiently and collaboratively as part of a teamtosolveproblemswithprofessionalismandservicefocusedapproach

• Youkeepuptodatewithindustrytrendsandhavedirectexperienceoraninterest infacilitiesmanagementandcustomerservice

• Youareopenandhavegoodcommunicationskills

• Youstriveforexcellenceinwhatyoudoandshareideasforimprovement

• YouareproficientwithWordandExcelandhaveakeeninterestintechnology

• Youareadaptabletoworktorequestsandprojectsthatmayvaryfromdaytoday

• Youhaveatechnicalqualificationand/ortradelicense

• You have the preferred qualifications; Electrical: RECI Testing and Verification; Mechanical: Commercial Gas/LPG, F Gas – City & Guilds 2079; Others: Issuing PermittoWork–AE–APExperience,Safepass.

#LI-JA1

Location:

On-site –London, GBR

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) 20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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