Facilities & Lab Support Assistant

Salisbury Group; Oxford; On-site; GBP 24,000 - 30,000; Full time

Job summary

Atlas Workplace Services in Oxford is seeking a proactive Facilities Assistant to join our team at a leading science and laboratory facility. Based on site, you'll support the day‑to‑day operation, ensuring colleagues have the services, equipment and support they need to perform at their best.

This role covers porterage and stores duties, laboratory support and general maintenance tasks, requiring a team player with ownership and a commitment to delivering excellent service every day.

Qualifications

• GCSEs in English and Maths (or equivalent).
• Experience using CAFM systems or work management tools.
• Experience in facilities, property maintenance, or workplace services environment.
• Strong customer service and communication skills.

Responsibilities

• Provide professional customer service to site users.
• Manage porterage duties including parcel and goods delivery across the site.
• Complete and maintain documentation per site procedures and compliance.
• Respond to reactive work requests using CAFM on tablets/mobile devices.
• Carry out general maintenance tasks, minor repairs, and decorating.
• Support laboratory operations, including movement/cleaning of glassware.

Skills

Customer service

Communication skills

Microsoft Office

CAFM Planon

Health & Safety

Team player

Prioritise workloads

Education

GCSEs in English and Maths

Tools

Planon

Job description

Atlas Workplace Services in Oxford is seeking a proactive Facilities Assistant to join our team at a leading science and laboratory facility. Based on site, you'll support the day‑to‑day operation, ensuring colleagues have the services, equipment and support they need to perform at their best.

This role covers porterage and stores duties, laboratory support and general maintenance tasks, requiring a team player with ownership and a commitment to delivering excellent service every day.