Facilities Coordinator

CBRE; Carlisle; On-site; GBP 25,000 - 40,000; Full time

Job summary

An established industry player is seeking a Facilities Coordinator to ensure operational excellence in facility management. This role involves delivering key operational services, coordinating maintenance activities, and ensuring compliance with health and safety standards. The ideal candidate will possess strong organizational skills and a service-oriented attitude, contributing to a seamless facility experience for clients. Join a dynamic team and play a crucial role in maintaining high standards of service and safety within the workplace.

Qualifications

• Strong PC skills, especially in MS Office.
• Knowledge of the facilities management industry.

Responsibilities

• Deliver all FM Operations SLAs in accordance with KPI & Output measurements.
• Coordinate with FM Operations and Critical Service teams to meet service level agreements.

Skills

MS Office

Customer Service

Administrative Skills

Time Management

Facilities Management Knowledge

Job description

Carlisle - England - United Kingdom of Great Britain and Northern Ireland

Company Profile

CBRE is the global leader in real estate services, leveraging the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 100,000 employees and operate in 48 countries.

Job Title: Facilities Coordinator

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Coordinator to join our team in Carlisle. The successful candidate will be responsible for delivering operational Facility Management services.

Key Tasks

1. Deliver all FM Operations SLA’s in accordance with KPI & Output measurements.
2. Coordinate with FM Operations and Critical Service teams to meet service level agreements.
3. Support and monitor 3rd party maintenance activities, reporting any corrective works.
4. Ensure compliance with HSE requirements as outlined in the SLA and company policy.
5. Participate in emergency activities as part of the site Emergency team, e.g., Fire Marshall duties.
6. Report all accidents, occupational illnesses, and emergencies appropriately.
7. Ensure contractors operate within SHE processes and client HSE standards.
8. Conduct monthly SLA self-assessments to support quarterly contract performance reviews.
9. Maintain the site's image and visual standards, addressing issues proactively.
10. Manage Mail Room activities, including receipt, sorting, and distribution of post.
11. Ensure printers and photocopiers are stocked and maintained.
12. Monitor and replenish stationery supplies.
13. Deliver received goods to the correct destinations.
14. Coordinate waste and recycling arrangements on-site.
15. Perform statutory fire testing and related checks.
16. Coordinate with Security and report access system faults.
17. Raise Purchase Orders and approve invoices in line with business controls.
18. Act as a responsible person for cost control functions.
19. Understand customer requirements, address concerns, and keep clients informed.
20. Act as deputy in the absence of line management and provide team cover as needed.
21. Perform additional activities and responsibilities as defined.

Person Specification

• Strong PC skills, especially MS Office.
• Self-motivated, resourceful, and well-organized.
• Good administrative and prioritization skills.
• Focus on delivering FM services confidently and efficiently.
• Service-oriented attitude with innovative thinking.
• Knowledge of the facilities management industry.
• Experience working with supply partners for seamless service delivery.
• Customer service experience and strong communication skills.

Service line: GWS Segment