Facilities Assistant (Ward Kitchen Cleaner)

NUH; Nottingham; On-site; GBP 23,000 - 28,000; Part time

Job summary

Nottingham University Hospitals (NUH) is seeking a Facilities Assistant to join the Estates team. The role is part-time (35 hours per week) with base on City Hospital, Queen’s Medical Centre, or Ropewalk House, and a salary of £25,272 per annum.

You will perform catering and cleaning duties, ensure hygiene and infection control standards, and support patient care while working within the Trust’s policies and rotas. The post emphasises dignity, communication, and teamwork.

Qualifications

• NVQ level 1/2 in cleaning or catering (food hygiene).
• Good Basic Education with reading, writing and numeracy.
• Experience in catering or cleaning services.
• Knowledge of Health & Safety including COSHH and risk management.

Responsibilities

• Ensure timely and accurate response to cleaning requests.
• Coordinate with Ward Team and Facilities Team Leader.
• Maintain cleaning standards and infection control practices.
• Protect patient dignity and privacy at all times.
• Operate cleaning equipment safely and order stock.
• Assist with ordering food and liaise with dieticians to meet nutrition needs.

Skills

Good communicator

Empathy

Follow clear instructions

Teamwork

Education

NVQ level 1/2 in cleaning or catering (food hygiene)

Job description

Nottingham University Hospitals (NUH) is the biggest employer in Nottingham with over 19,000 staff

Band 2

Main area Estates Grade Band 2 Contract Permanent Hours Part time - 35 hours per week (08h30 - 16h30 Mon to fri) Job ref 164-8353407

Site QMC Town Nottingham Salary £25,272 Per annum Salary period Yearly Closing 01/11/2026 23:59

Job overview

The Facilities Assistant will work as part of a team within cleaning and food services within the Trust’s Facilities zonal structure.

The role of Facilities Assistant (Cleaning and Food Service) is multi-skilled and involves catering and cleaning duties within designated patient/non-patient areas of the Trust, carrying out catering tasks and ensuring that cleaning standards are achieved and maintained.

The Facilities Assistant will undertake allocated tasks in a flexible, efficient manner working within defined rotas and work schedules according to Trust policies and procedures.

The post holder will have their main base of work on either campus, City Hospital, Queen’s Medical Centre or Ropewalk House however there may be occasions to cover another area.

Main duties of the job

In addition to the below summary, please also refer to the Job Description attached to this advert. This includes but is not limited to:

Ensure a timely and accurate response to all cleaning requests.

Work in partnership with the Ward Team, Facilities Team Leader/Assistant Facilities Manager.

Assist in monitoring and maintaining cleaning standards and infection control practices in the department as appropriate.

Maintain the integrity and reputation of the department by effective communication and harmonious attitudes with patients, staff and visitors.

Ensure patient dignity and privacy is respected at all times and report where you feel this has been breached.

Safe use of cleaning equipment/assemble and dismantle cleaning equipment; order stock.

Use effective and efficient cleansing/decontamination techniques across a range of skills.

Suction clean/dry mop floors, spot clean floors and remove spillages.

High dusting, damp dusting furniture, fixtures, fittings and ledges.

Spot clean internal glass as necessary.

Inform patients about the Hospital’s food offer and the procedure for any ad-hoc requests and help them to make an informed choice from the range of foods and beverages.

Order food using the hospital’s electronic ordering devices.

Liaise with nurses, caterers and dieticians to ensure patients food, nutrition/clinical needs and preferences are identified and met.

Working for our organisation

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Detailed job description and main responsibilities

Please refer to the job description and person specifications attached to this advert for full details.

Person specification

Training & Qualifications

• Knowledge of work procedures, practices and equipment for either a catering / cleaning service.
• Ability to undertake NVQ level 1/2 in either cleaning or catering (food hygiene).

Experience

• Good Basic Education - Ability to read and write, together with numerical skills.
• Experience of working within either catering or cleaning services.
• Working knowledge and understanding of either health and safety and/or risk management, and ability to follow policies and procedures.
• Good knowledge of Health & Safety including COSSH, Safe Systems of catering / cleaning tasks.

Communication & relationships

• Good communicator - verbal and written.
• Communication and relationship skills required for dealing with staff, patients, and visitors.
• Ability to follow clear instructions.
• Ability to show empathy and understanding of patient’s needs.

___________________________________________________________________________________

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Applicants are kindly requested to refrain from using AI at any stage during the recruitment process.

Closing Dates

Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.

Communication

All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.

Easy read application: If you have a disability and find online job applications difficult, you can use an easy read application form instead.

NUH are now able to offer application completion support and interview preparation support. Please follow the link to book onto our sessions: Support for NUH Job Applications

If you are aged 16 or 17 and applying for a role that is more than 20 hours a week, please be aware that you will be asked to commence an Apprenticeship within the Trust alongside your role, as long as there is a suitable apprenticeship standard available. This is in line with the current guidance in England that whilst young people under the age of 18 can leave school (on the last Friday in June) they must then do one of the following:

• Stay in full-time education, for example at a college
• Start an Apprenticeship
• Spend 20 hours of more a week working or volunteering, while in part-time education or training

Salary

The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence

All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy

NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.

ID and Right to work checks

NUH authenticate ID and right to work documentation including passports and driving licenses through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.

Consent

• If I have previous NHS service - I consent to the Occupational Health Departmentconfidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
• Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£41 for enhanced and £20 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month’s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.

For more information about our organisation and the career opportunities available, please visit our website and/or follow us on Instagram , Twitter and Facebook

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.