Facilities assistant (apprenticeship)

Schofield Sweeney LLP; Huddersfield; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking an enthusiastic apprentice to join their facilities team. This varied role involves essential behind-the-scenes tasks such as document management and reception duties. You'll have the opportunity to develop valuable skills while pursuing a Business Administration Level 3 apprenticeship over 18 months. The firm prides itself on its supportive culture, encouraging personal growth and career advancement. If you're a proactive individual with a positive mindset and a passion for customer service, this is a fantastic opportunity to kick-start your career in a dynamic environment.

Qualifications

• Excellent communication and customer service skills are essential.
• Attention to detail and organizational skills are crucial for this role.

Responsibilities

• Assist with scanning, copying, and archiving documents.
• Cover reception duties, including answering calls and greeting clients.

Skills

Communication Skills

Customer Service

Attention to Detail

Organizational Skills

Problem-Solving

Initiative

Written Skills

Education

GCSE Maths and English (Grade 4 or equivalent)

Business Administration Level 3 (Apprenticeship)

Tools

Spreadsheets

Email Communication

Job description

As an award-winning and leading Yorkshire law firm, a Sunday Times Best Places to Work and a Times Best Law Firm, we’re known as a firm people want to work with, and work for.

With three offices in Yorkshire, our solicitors advise on various legal matters, from supporting businesses to grow and deal with complicated issues to advising individuals on moving house.

There’s more to Schofield Sweeney than just law; we have a culture that allows everyone to be themselves, develop and achieve their career ambitions.

As part of our team, you’ll have opportunities to get involved with our social, charitable, well-being, diversity, and inclusivity events. There’s something for everyone.

We’ll provide you with an excellent opportunity to develop your skills, gain confidence and hopefully, help you to the next stage of building a career with us, whether that’s in Legal, Marketing, IT or anywhere else in our business.

That’s because, at the end of your apprenticeship, you’ll have developed a transferable set of knowledge and skills that can be applied in many of our other roles.

The role

Our facilities team plays a vital role in keeping our firm running. They work behind the scenes but also at the front of house.

The job will be really varied. The tasks will range from scanning and copying documents to archiving files, filling up printers, monitoring stationery levels, and assisting with the post (which means accurately recording the receipt of important documents and ensuring they are quickly delivered to the relevant lawyer).

You will cover the Reception team during lunchtimes, hectic periods, and when they are on holiday. This will involve answering telephone calls and greeting visitors and clients.

About your apprenticeship

We’ve got an excellent track record supporting apprentices, whether in administration, IT or helping our colleagues qualify as solicitors. We think it’s an excellent way to get to know every part of the firm and then build on this to really advance your career.

You’ll study a Business Administration level 3 apprenticeship over around 18 months, meaning that 20% of your time will be spent learning off the job.

We’ll support you throughout your apprenticeship, but you’ll also have the expertise of an assessor from our apprenticeship provider, who will be with you throughout this programme.

When it’s over, we hope you’ll stay with us and move on to the next stage of your career.

What we’re looking for

You’ll need to be confident talking to people and asking them questions, so you must have great communication skills and be really focused on providing excellent customer service. Much of your work will involve sending emails and recording information on spreadsheets, so your written skills will need to be excellent, too (that means at least a grade ‘4’ or equivalent in both GCSE Maths and English).

You have to be helpful, and you must take ownership of problems to help find solutions. It’s really important that you’re organised, but above all, you must have excellent attention to detail. Everything you do must be accurate, whether it’s in writing (such as an e-mail) or sending documents through the post.

You’ve got to have a positive mindset, be able to show initiative and juggle demanding and sometimes conflicting priorities. Hopefully, you’ll already have some work experience, but don’t worry if that’s not been in an office. There are lots of skills you will have learned in other roles or situations, such as in retail and hospitality, that you’ll be able to transfer to this one.

How to apply

If this sounds like the sort of role you are looking for, and you think you have the skills we need, then we would like to hear from you.

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