Facilities Assistant

Manchester Arndale; Windsor; On-site; GBP 24,000 - 32,000; Full time

Job summary

OCS UK & Ireland is seeking a Facilities Assistant to support park operations, maintenance tasks, and administration. The role involves coordinating with engineers, managing contractor activities, and ensuring safety and compliance across site infrastructure and attractions.

The successful candidate will assist with procurement, records, and cross-site support, contributing to high standards of guest experience and park presentation.

Responsibilities

• Carry out LoC checks to ensure maintenance and repair tasks meet required standards.
• Manage assigned tasks, ensuring SLA compliance and obtaining approvals for extensions.
• Review job sheets from contractors and engineers, raising any required follow-up actions.
• Create and manage tasks for quoted works and remedial requirements.
• Assist with coordination of repairs and maintenance activities across attractions and facilities.
• Raise purchase orders for materials, consumables, and contractor services.
• Order and track hire equipment, ensuring timely off-hire.
• Maintain accurate records of equipment hires and stock usage.
• Raise permits to work for sub-contractors and manage access requirements.
• Assist with scheduling engineers and contractor’s work.
• Chase engineers and contractors for updates and progress reports.
• Ensure all work complies with park safety policies and statutory requirements.
• Maintain documentation for tasks, permits, and contractor activity.
• Provide administrative support for other park sites as required.

Job description

About The Role:

Working Pattern

This is a varied shift role comprising a mixture of early shifts 7am - 6pm or late shifts 10am - 9pm to cover park and hotel operations. The shifts cover park operations seven days a week.

The Facilities Assistant plays a vital role in ensuring the smooth, safe, and efficient operation of the theme park’s infrastructure and attractions. Working closely with the Head of Facilities, engineers, and external contractors, this position supports daily maintenance activities, compliance tasks, contractor coordination, and operational administration to help uphold the park’s high standards of safety, presentation, and guest experience.

Key Responsibilities

Operational Support & Task Management

• Carry out Level of Completion (LoC) checks to ensure maintenance and repair tasks meet required standards.
• Manage assigned tasks, ensuring SLA compliance and obtaining approvals for extensions where required.
• Review job sheets from contractors and engineers, raising any required follow-up actions.
• Create and manage tasks for quoted works and remedial requirements.
• Assist with coordination of repairs and maintenance activities across attractions and facilities.

Procurement & Resource Coordination

• Raise purchase orders for materials, consumables, and contractor services.
• Order and track hire equipment, ensuring timely off-hire.
• Maintain accurate records of equipment hires and stock usage.

Contractor & Engineer Coordination

• Raise permits to work for sub-contractors and manage access requirements.
• Assist with scheduling engineers and contractor’s work.
• Chase engineers and contractors for updates and progress reports.

Compliance & Safety

• Ensure all work complies with park safety policies and statutory requirements.
• Maintain documentation for tasks, permits, and contractor activity.

Cross-Site & Remote Support

• Provide administrative support for other park sites as required.

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.