Facilities Assistant

Sodexo Group; United Kingdom; Remote; GBP 27,000 - 31,000; Full time

Benefits offered by this job

On-site gym

25% off hot food in on site restaurant

Free beverages on site

50% off travel pass to work

Scooters/e-bikes for commute

Cycle to Work Scheme

Flexible work options

Uniform provided

Job summary

Sodexo Group in Cambridge is seeking a Facilities Assistant to deliver a stellar on-site service experience at the Cambridge Biomedical Campus. You will manage tea/coffee stations, assist with dishwashing, monitor consumables and equipment, and uphold hygiene, waste and safety standards across the site.

This is a permanent full-time role with on-site duties. Join a global leader in facilities services and develop through on-the-job training, apprenticeships, and clear career progression within a

Qualifications

• Previous experience within customer service, facilities management, hospitality, or a workplace support environment.
• Excellent communication and interpersonal skills with a professional and customer-focused approach.
• Ability to work independently, manage priorities effectively, and respond positively in a fast-paced environment.
• Proven ability to deliver high standards of customer care while maintaining service quality and operational efficiency.
• Knowledge of COSHH, health & safety, or facilities-related procedures is desirable; relevant training or qualifications would be an advantage.

Responsibilities

• Deliver a professional 5-star customer service experience across the site.
• Ensuring Tea and Coffee Machines are stocked and operational.
• Loading/Unloading dishwashers.
• Monitor consumables and notify supervisor of ordering requirements.
• Monitor and set temperature controls on refrigerators.
• Reporting of faulty equipment to supervisor.
• Maintain high standards of housekeeping, hygiene, waste management, and reactive cleaning.
• Report faults, incidents, customer feedback, and safety concerns while working with onsite teams.

Skills

Customer service

Communication

Independent work

Time management

Health & safety awareness

Job description

• 40 hours per week
• Monday-Friday
• 2 weekly Shift Rotation of week 1 07:00 - 15:30, week 2 10:30 - 19:00
• £13.45 per hour
• Free use of on site gym
• 25% off hot food in on site restaurant
• Free hot and cold beverages on site
• 50% off travel pass to work
• Free use of scooters and e-bikes within the Cambridge area to travel to and from work

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is CB2 0AA

Facilities Assistant - Cambridge CB2 0AA - Permanent Full Time

Make a fresh start in a company that cares.

This is a fabulous opportunity to join Sodexo, a global leader in Facilities Services with over 430,000 colleagues worldwide, working at the state-of-the-art Global Headquarters of the leading BioPharmaceutical company in the UK at the Cambridge Biomedical Campus

What you'll do:

• Deliver a professional 5-star customer service experience across the site
• Ensuring Tea and Coffee Machines are stocked and operational
• Loading/Unloading dishwashers
• Monitor consumables - eg dishwasher tablets/Tea/Coffee/Milk within your operational area and notify supervisor of ordering requirements
• Monitor and set temperature controls on refrigerators
• Reporting of faulty equipment to supervisor
• Maintain high standards of housekeeping, hygiene, waste management, and reactive cleaning (such as liaising with cleaning team regarding spills)
• Report faults, incidents, customer feedback, and safety concerns while working collaboratively with onsite teams.

What you’ll bring:

• Previous experience within customer service, facilities management, hospitality, or a workplace support environment.
• Excellent communication and interpersonal skills with a professional and customer-focused approach.
• Ability to work independently, manage priorities effectively, and respond positively in a fast-paced environment.
• Proven ability to deliver high standards of customer care while maintaining service quality and operational efficiency.
• Knowledge of COSHH, health & safety, or facilities-related procedures is desirable; relevant training or qualifications would be an advantage.

What we offer:

• On-the-job training with experienced professionals
• Fully funded apprenticeship qualifications
• Career development opportunities within Sodexo
• A friendly and supportive work environment
• Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
• Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
• Career Growth – Apprenticeships, learning tools, and development opportunities.
• Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.

Join us and be part of a company that values its employees and offers real career growth opportunities.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications