Facilities Assistant

Devon Partnership Trust; Exeter; Hybrid; GBP 18,000 - 23,000; Full time

Job summary

Devon Partnership Trust in Exeter is seeking a Facilities Assistant to help keep our buildings clean, safe and welcoming for patients, staff and visitors while supporting catering and other essential services.

The role offers training, teamwork, and opportunities to develop within healthcare facilities. We value reliability, commitment, and a proactive approach to Health and Safety and quality of service.

Qualifications

• Level 2 Food Hygiene required.
• Level 2 or equivalent in Hospitality/cleaning and support services, or willing to achieve qualification.
• Basic IT Skills expected.
• Hospital cleaning techniques knowledge.
• Food Hygiene/safety knowledge.

Responsibilities

• Cleaning duties within the allocated department of work and associated areas in accordance with the departmental cleaning schedule, National Cleaning Standards and including specialist cleaning as required by Infection Control.
• Assist with ad hoc light Portering duties.
• Checking equipment to be used and displaying warning signs to comply with the Health and Safety Regulations.
• Ensuring correct waste segregation disposal procedures in accordance with Trust policy.
• Regeneration and serving of food, beverage preparation and associated duties.
• Distribution and collection of linen to wards and departments and other associated laundry duties.
• Completion of Trust and departmental paperwork in accordance with standing instructions.
• Assistance with Health, Safety, Hygiene and monitoring checks/audits.
• To observe Food Hygiene Legislation, hospital and client policies and procedures at all times, reporting any faults, defects or operational issues to the Supervisor/Manager/Client representative.
• Engagement with all training programmes/courses relevant to the role.

Skills

Basic IT Skills

Hospital cleaning techniques

Food Hygiene/safety

Experience in cleaning services

Experience in catering services

Education

Level 2 Food Hygiene

Level 2 or equivalent in Hospitality/cleaning and support services

Job description

A Facilities Assistant role is a great opportunity for individuals who enjoy working in a hands‑on environment, supporting others, and making a positive difference every day. Facilities Assistants play a vital role in ensuring that buildings are clean, safe, and welcoming for patients, staff, and visitors. From maintaining high standards of cleanliness to supporting catering and other essential services, no two days are the same.

• Make a real difference Your work directly contributes to creating a safe and comfortable environment for patients, service users, staff, and visitors.
• Be part of a supportive team Work alongside dedicated colleagues who value teamwork and collaboration.
• Training and development opportunities Gain valuable experience and access to ongoing learning and career progression opportunities.
• Job satisfaction Take pride in knowing your efforts help support the delivery of high-quality healthcare services.

If you are reliable, hardworking, and committed to providing excellent service, a Facilities Assistant role offers a rewarding career where your contribution is valued every day.

Main duties of the job

Duties and Responsibilities

1. Cleaning duties within the allocated department of work and associated areas in accordance with the departmental cleaning schedule, National Cleaning Standards and including specialist cleaning as required by Infection Control.
2. Assist with ad hoc light Portering duties.
3. Checking equipment to be used and displaying warning signs to comply with the Health and Safety Regulations.
4. Ensuring correct waste segregation disposal procedures in accordance with Trust policy.
5. Regeneration and serving of food, beverage preparation and associated duties.
6. Distribution and collection of linen to wards and departments and other associated laundry duties.
7. Completion of Trust and departmental paperwork in accordance with standing instructions.
8. Assistance with Health, Safety, Hygiene and monitoring checks/audits.
9. To observe Food Hygiene Legislation, hospital and client policies and procedures at all times, reporting any faults, defects or operational issues to the Supervisor/Manager/Client representative.
10. Engagement with all training programmes/courses relevant to the role.

Providing and receiving routine information orally, in writing and electronically to assist in understanding own job.

The post holder will be expected to communicate effectively with service users and providers, where there may be barriers to understanding due to mental health or learning disabilities

Communication is mainly with colleagues and service users and outside agencies.

About us

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Job responsibilities

Please see the attached Job Description and Person Specification which will provide further information on this role

Person Specification

Qualifications

• Level 2 Food Hygiene
• level 2 or equivalent in Hospitality/cleaning and support services, or willing to work towards achieving qualification
• Basic IT Skills
• Hospital cleaning techniques
• Food Hygiene/safety

Experience

• Experience in cleaning services
• Experience in catering services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.